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Micah Solomon

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Customer Experience Consultant & Bestselling Author

Customer Experience Consultant & Bestselling Author

Travels From Travels From:
Seattle, WA, USA
Speaking Fee Speaking Fee:
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Micah Solomon Biography

Micah Solomon is one of the world’s leading authorities on customer service, company culture, hospitality, and the customer experience. He’s a bestselling author, consultant, and keynote speaker and his books have been translated in more than a half-dozen languages and are the recipients of multiple awards.

Solomon’s a senior contributor to Forbes, and his expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, and the Harvard Business Review.

A business leader and entrepreneur himself, Solomon built his own company into a market leader in the manufacturing and independent entertainment field and was also an early investor in the technology behind Apple's Siri.

Micah Solomon Speaking Topics

  • The Heart of Hospitality

  • Marketing on a Digital Island

  • Exceptional Service, Exceptional Profit

    This presentation establishes “The Secrets of Building a Five-Star Customer Service” organization. Micah Solomon identifies the classic tenets – delivered in a very practical manner – of hospitality, service and building a culture to support them – based on his #1 bestselling book written in collaboration with the creators of the modern-day Ritz-Carlton.

  • High-Tech, High-Touch Customer Service

    In this speech, Micah Solomon will inspire timeless loyalty in the demanding new world of social commerce. You will learn to build customers for life in this age of social media, self-service, global competition and endless distractions. The program includes hands-on experience, best practices and cultural philosophy from Apple, Google, Ritz-Carlton, Zappos, Four Seasons and more, all based on Solomon’s latest #1 bestselling book.

  • WHAT DOES MICAH SPEAK ABOUT?

    Micah Solomon offers keynote speeches (circa 60 minutes), his Keynote Plus format (2 hour master class format), and remote webinars on the following topics:

    In High-Tech, High-Touch Customer Service, based on his latest bestseller, Micah Solomon explains how to build customers for life in this age of social media, self-service, global competition, and endless distractions. This keynote (also available as a workshop) includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton, Zappos, USAA Insurance, Four Seasons, and more.

    In his Marketing on a Digital Island presentation, Solomon explains how to harvest the value of customer loyalty in a world where everyone knows everyoneonline and off. Solomon explains why old-school marketing has lost its power, then guides his audiences into taking advantage of the connectivity revolution, allowing them to spark a great (and profitable) conversation about their brands.

    In his classic keynote, Exceptional Service, Exceptional Profit, Micah reveals the secrets of building a truly five-star customer service organization. This keynote includes the classic tenetsdelivered in a very practical mannerof hospitality, service, and building a culture to support them. Based on the #1 bestselling book Micah wrote in collaboration with the creators of the modern-day Ritz-Carlton Hotel Company.

    Finally, Solomon is now offering his unique The Heart of Hospitality conference keynote presentation, covering the past, present and future of delivering extraordinary guest service in hotels and foodservice environments.

    PLEASE NOTE: INDUSTRY-SPECIFIC TOPICS also available for:

    The Automotive Industry

    Banking & Financial Services

    The Building Trades

    B2B and Manufacturing

    Healthcare

    Law Firms

    Retail

    Not-for-profits

    Hospitality

    Real Estate

    Technology and IT

    Communications

    Death Care

    People with Disabilities

    Other industries & interest groups

Micah Solomon Videos

  • Micah Solomon's MAMA™ method of Customer Service Recovery
  • Micah Solomon Speaking Reel

Micah Solomon Books

  • The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
    The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
  • High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
    High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
  • Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
    Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Speaker Lists Featuring Micah Solomon

FAQs on booking Micah Solomon

  • How do I book Micah Solomon to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Micah Solomon for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Micah Solomon, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Micah Solomon or any other speaker of your choice.
  • What are the speaker fees for Micah Solomon

    Speaking fees for Micah Solomon, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Micah Solomon are for live events and for virtual events. For the most current speaking fee to hire Micah Solomon, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Micah Solomon speak about?

  • Where does Micah Solomon travel from?

    Micah Solomon generally travels from Seattle, WA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Micah Solomon’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Micah Solomon for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Micah Solomon for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Micah Solomon or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Micah Solomon is a keynote speaker and industry expert who speaks on a wide range of topics such as The Heart of Hospitality, Marketing on a Digital Island, Exceptional Service, Exceptional Profit, High-Tech, High-Touch Customer Service and WHAT DOES MICAH SPEAK ABOUT?. The estimated speaking fee range to book Micah Solomon for your event is available upon request. Micah Solomon generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Robert Spector, Dennis Snow, Dr. Jackie Freiberg, Libby Gill and Don Peppers. Contact All American Speakers for ratings, reviews, videos and information on scheduling Micah Solomon for an upcoming live or virtual event.

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