Customer Experience & Service Delivery Authority; Bestselling Author of "High-Tech, High-Touch Customer Service"
Micah Solomon Biography
Micah Solomon is a customer experience consultant known for his expertise in helping organizations improve client interactions and service delivery. With a career focused on customer experience strategy, Solomon has authored books and provided guidance to businesses seeking to enhance their customer service standards. His insights draw from practical experience and a thorough understanding of customer psychology and business operations, establishing him as a speaker and advisor in the field.
Solomon's professional achievements include authoring books such as "High-Tech, High-Touch Customer Service," recognized for its approach to integrating technology with personalized service. He has contributed to Forbes and other publications, offering strategies and thought leadership on customer experience trends and best practices. His work highlights the importance of empathy, responsiveness, and innovation in shaping effective customer journeys.
In addition to writing, Solomon is a public speaker who appears at industry conferences and corporate events. His presentations are noted for their clarity and practical value, encouraging audiences to reconsider their approach to customer engagement. He addresses topics such as digital transformation and managing customer expectations in a connected marketplace, demonstrating expertise in customer experience management.
Solomon's credibility is supported by consulting roles with companies where he has helped design and implement customer experience programs that foster loyalty and business growth. His ability to translate complex concepts into actionable insights makes him a resource for organizations aiming to differentiate themselves through service excellence. Throughout his career, he has discussed the challenges of maintaining authentic customer connections in a changing business environment, emphasizing a commitment to practical and ethical customer experience leadership.
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Micah Solomon Speaking Topics
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Exceptional Service, Exceptional Profit
The direct connection between superior, hospitality-infused customer service and business profitability, with actionable strategies for improvement and transformation.
Based on Micah Solomon's #1 bestselling book "Exceptional Service, Exceptional Profit."
How to deliver five-star hospitality-infused customer service and build customers for life in this age of social media, self-service, global competition, and endless distractions. Includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton Hotel Company (with whom Micah has collaborated on two bestselling books), USAA Insurance, Starbucks, Nordstrom, and more.
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The Heart of Hospitality: Leadership and Frontline Secrets
Create genuine hospitality experiences that build lasting customer relationships and transform your customer experience, in any type of business, for revolutionary caring-based change.
This topic is based on Micah Solomon’s writings for Forbes Media and his groundbreaking hospitality book "The Heart of Hospitality." It will help you bring true hospitality to any business, regardless of industry, for a truly revolutionary transformation of your existing customer experience.
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How do I book Micah Solomon to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Micah Solomon for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Micah Solomon, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Micah Solomon or any other speaker of your choice. -
What are the speaker fees for Micah Solomon
Speaking fees for Micah Solomon, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Micah Solomon are $10,000 - $20,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Micah Solomon, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Micah Solomon speak about?
Micah Solomon is a keynote speaker and industry expert whose speaking topics include Business, Business Leadership, Change Management, Customer Experience, E-Commerce, Empowerment, Entrepreneurship, European Heritage, Finance, Health & Wellness, Hospitality, Human Resources, Innovation, Leadership, Marketing, Motivational, Non-Profit, Personal Growth, Professional Development, Sales, Social Media, Strategic Leadership, Technology -
Where does Micah Solomon travel from?
Micah Solomon generally travels from Seattle, WA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent. -
Who is Micah Solomon’s agent?
AAE Speakers Bureau has successfully booked keynote speakers like Micah Solomon for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Micah Solomon for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Micah Solomon or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Micah Solomon is a keynote speaker and industry expert who speaks on a wide range of topics such as Exceptional Service, Exceptional Profit, The Heart of Hospitality: Leadership and Frontline Secrets, Internal Customer Service: Serving The People Who Serve Our Customers, From Satisfactory to Legendary: Build Raving Fans and Customer Loyalty Through a Five Star Customer Experience, Ignore Your Customers (And They'll Go Away) and Hospitality. The estimated speaking fee range to book Micah Solomon for your event is $10,000 - $20,000. Micah Solomon generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Robert Spector, Dennis Snow, Libby Gill, Dan Gingiss and Dr. Jackie Freiberg. Contact All American Speakers for ratings, reviews, videos and information on scheduling Micah Solomon for an upcoming live or virtual event.
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