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Micah Solomon

Customer Service & Experience Consultant

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 Micah Solomon Biography

Micah Solomon is one of America’s most popular keynote speakers on building bottom line growth through customer service. A bestselling author and hands-on consultant, Solomon specializes in building stellar, profitable customer experiences, company culture, 21st-century marketing and social (and anti-social) media.

Solomon was recently named the “new guru of customer service excellence” by the Financial Post. His latest business bestseller, High-Tech, High-Touch Customer Service, as well as his perennial bestseller, Exceptional Service, Exceptional Profit – a collaboration with the creators of the modern-day Ritz-Carlton – have won multiple awards. His expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, Forbes and the Harvard Business Review.

Solomon's uniquely inspiring and humorous speeches convey his passion for everything that makes a business great, delivered in his famously relaxed and friendly 21st-century speaking style. He is legendary for engaging his audiences through his sincerity, his genuine passion for his clients’ success and his unique visual presentation style – no stock photos here, just real life examples.

An entrepreneur and business leader himself, Solomon used the techniques he speaks about to build his company from a one-man home operation into a market leader in the manufacturing and independent entertainment field — a story well known to readers of Fast Company and Seth Godin’s marketing bestseller Purple Cow. He was also an early investor in the Apple-related speech recognition technology behind Apple’s Siri. Micah Solomon is not only a motivator, but also helps guide your company on the path to industry leadership through his thought provoking speeches, interactive workshops and webinars.

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Videos
Books
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Speaking Topics
  • WHAT DOES MICAH SPEAK ABOUT?

    Micah Solomon offers keynote speeches (circa 60 minutes), his Keynote Plus format (2 hour master class format), and remote webinars on the following topics: In High-Tech, High-Touch Customer Service, based on his latest bestseller, Micah Solomon explains how to build customers for life in this age of social media, self-service, global competition, and endless distractions. This keynote (also available as a workshop) includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton, Zappos, USAA Insurance, Four Seasons, and more. In his Marketing on a Digital Island presentation, Solomon explains how to harvest the value of customer loyalty in a world where everyone knows everyoneonline and off. Solomon explains why old-school marketing has lost its power, then guides his audiences into taking advantage of the connectivity revolution, allowing them to spark a great (and profitable) conversation about their brands. In his classic keynote, Exceptional Service, Exceptional Profit, Micah reveals the secrets of building a truly five-star customer service organization. This keynote includes the classic tenetsdelivered in a very practical mannerof hospitality, service, and building a culture to support them. Based on the #1 bestselling book Micah wrote in collaboration with the creators of the modern-day Ritz-Carlton Hotel Company. Finally, Solomon is now offering his unique The Heart of Hospitality conference keynote presentation, covering the past, present and future of delivering extraordinary guest service in hotels and foodservice environments. PLEASE NOTE: INDUSTRY-SPECIFIC TOPICS also available for: The Automotive Industry Banking & Financial Services The Building Trades B2B and Manufacturing Healthcare Law Firms Retail Not-for-profits Hospitality Real Estate Technology and IT Communications Death Care People with Disabilities Other industries & interest groups

  • High-Tech, High-Touch Customer Service

    In this speech, Micah Solomon will inspire timeless loyalty in the demanding new world of social commerce. You will learn to build customers for life in this age of social media, self-service, global competition and endless distractions. The program includes hands-on experience, best practices and cultural philosophy from Apple, Google, Ritz-Carlton, Zappos, Four Seasons and more, all based on Solomon’s latest #1 bestselling book.

  • Exceptional Service, Exceptional Profit

    This presentation establishes “The Secrets of Building a Five-Star Customer Service” organization. Micah Solomon identifies the classic tenets – delivered in a very practical manner – of hospitality, service and building a culture to support them – based on his #1 bestselling book written in collaboration with the creators of the modern-day Ritz-Carlton.

  • Marketing on a Digital Island

  • The Heart of Hospitality

News
FAQs
  • HOW TO BOOK Micah Solomon?

    Our booking agents have successfully helped clients around the world secure talent like Micah Solomon for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Micah Solomon, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Micah Solomon or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Micah Solomon?

    Booking fees for Micah Solomon, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Micah Solomon, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Micah Solomon?

    All American Entertainment has successfully secured celebrity talent like Micah Solomon for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Micah Solomon for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Micah Solomon or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Micah Solomon or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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During normal business hours, we respond to most inquiries within 4 hours.

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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Micah Solomon

Customer Service & Experience Consultant

Travels From:
Seattle, WA, USA
Speaking Fee:

Micah Solomon Biography

Micah Solomon is one of America’s most popular keynote speakers on building bottom line growth through customer service. A bestselling author and hands-on consultant, Solomon specializes in building stellar, profitable customer experiences, company culture, 21st-century marketing and social (and anti-social) media.

Solomon was recently named the “new guru of customer service excellence” by the Financial Post. His latest business bestseller, High-Tech, High-Touch Customer Service, as well as his perennial bestseller, Exceptional Service, Exceptional Profit – a collaboration with the creators of the modern-day Ritz-Carlton – have won multiple awards. His expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, Forbes and the Harvard Business Review.

Solomon's uniquely inspiring and humorous speeches convey his passion for everything that makes a business great, delivered in his famously relaxed and friendly 21st-century speaking style. He is legendary for engaging his audiences through his sincerity, his genuine passion for his clients’ success and his unique visual presentation style – no stock photos here, just real life examples.

An entrepreneur and business leader himself, Solomon used the techniques he speaks about to build his company from a one-man home operation into a market leader in the manufacturing and independent entertainment field — a story well known to readers of Fast Company and Seth Godin’s marketing bestseller Purple Cow. He was also an early investor in the Apple-related speech recognition technology behind Apple’s Siri. Micah Solomon is not only a motivator, but also helps guide your company on the path to industry leadership through his thought provoking speeches, interactive workshops and webinars.

Micah Solomon Videos

  • Customer Service Speaker Micah Solomon || Customer Experience ...
    Jun 15, 2016 ... New video from Micah Solomon, customer service speaker and customer experience keynote speaker's newest video: ...

Micah Solomon Books

Speaker Lists Featuring Micah Solomon

Micah Solomon Speaking Topics

  • WHAT DOES MICAH SPEAK ABOUT?

    Micah Solomon offers keynote speeches (circa 60 minutes), his Keynote Plus format (2 hour master class format), and remote webinars on the following topics: In High-Tech, High-Touch Customer Service, based on his latest bestseller, Micah Solomon explains how to build customers for life in this age of social media, self-service, global competition, and endless distractions. This keynote (also available as a workshop) includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton, Zappos, USAA Insurance, Four Seasons, and more. In his Marketing on a Digital Island presentation, Solomon explains how to harvest the value of customer loyalty in a world where everyone knows everyoneonline and off. Solomon explains why old-school marketing has lost its power, then guides his audiences into taking advantage of the connectivity revolution, allowing them to spark a great (and profitable) conversation about their brands. In his classic keynote, Exceptional Service, Exceptional Profit, Micah reveals the secrets of building a truly five-star customer service organization. This keynote includes the classic tenetsdelivered in a very practical mannerof hospitality, service, and building a culture to support them. Based on the #1 bestselling book Micah wrote in collaboration with the creators of the modern-day Ritz-Carlton Hotel Company. Finally, Solomon is now offering his unique The Heart of Hospitality conference keynote presentation, covering the past, present and future of delivering extraordinary guest service in hotels and foodservice environments. PLEASE NOTE: INDUSTRY-SPECIFIC TOPICS also available for: The Automotive Industry Banking & Financial Services The Building Trades B2B and Manufacturing Healthcare Law Firms Retail Not-for-profits Hospitality Real Estate Technology and IT Communications Death Care People with Disabilities Other industries & interest groups

  • High-Tech, High-Touch Customer Service

    In this speech, Micah Solomon will inspire timeless loyalty in the demanding new world of social commerce. You will learn to build customers for life in this age of social media, self-service, global competition and endless distractions. The program includes hands-on experience, best practices and cultural philosophy from Apple, Google, Ritz-Carlton, Zappos, Four Seasons and more, all based on Solomon’s latest #1 bestselling book.

  • Exceptional Service, Exceptional Profit

    This presentation establishes “The Secrets of Building a Five-Star Customer Service” organization. Micah Solomon identifies the classic tenets – delivered in a very practical manner – of hospitality, service and building a culture to support them – based on his #1 bestselling book written in collaboration with the creators of the modern-day Ritz-Carlton.

  • Marketing on a Digital Island

  • The Heart of Hospitality

FAQs on booking Micah Solomon

  • How to book Micah Solomon?

    Our booking agents have successfully helped clients around the world secure talent like Micah Solomon for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Micah Solomon, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Micah Solomon or any other celebrity of your choice.
  • How much does it cost to book Micah Solomon?

    Booking fees for Micah Solomon, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Micah Solomon, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Micah Solomon?

    All American Entertainment has successfully secured celebrity talent like Micah Solomon for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Micah Solomon for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Micah Solomon or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Micah Solomon or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Micah Solomon is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Micah Solomon for your event is $20,000 - $30,000. Micah Solomon generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Candace Reese, David Nour, Michelle Courtney Berry, Pam Moore and Tim Rooney. Contact All American Speakers for ratings, reviews, videos and information on scheduling Micah Solomon for an upcoming event.

Micah Solomon Speaker Videos

  • Customer Service Speaker Micah Solomon || Customer Experience ...
    Jun 15, 2016 ... New video from Micah Solomon, customer service speaker and customer experience keynote speaker's newest video: ...

Micah Solomon Speaking Topics

  • WHAT DOES MICAH SPEAK ABOUT?

    Micah Solomon offers keynote speeches (circa 60 minutes), his Keynote Plus format (2 hour master class format), and remote webinars on the following topics: In High-Tech, High-Touch Customer Service, based on his latest bestseller, Micah Solomon explains how to build customers for life in this age of social media, self-service, global competition, and endless distractions. This keynote (also available as a workshop) includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton, Zappos, USAA Insurance, Four Seasons, and more. In his Marketing on a Digital Island presentation, Solomon explains how to harvest the value of customer loyalty in a world where everyone knows everyoneonline and off. Solomon explains why old-school marketing has lost its power, then guides his audiences into taking advantage of the connectivity revolution, allowing them to spark a great (and profitable) conversation about their brands. In his classic keynote, Exceptional Service, Exceptional Profit, Micah reveals the secrets of building a truly five-star customer service organization. This keynote includes the classic tenetsdelivered in a very practical mannerof hospitality, service, and building a culture to support them. Based on the #1 bestselling book Micah wrote in collaboration with the creators of the modern-day Ritz-Carlton Hotel Company. Finally, Solomon is now offering his unique The Heart of Hospitality conference keynote presentation, covering the past, present and future of delivering extraordinary guest service in hotels and foodservice environments. PLEASE NOTE: INDUSTRY-SPECIFIC TOPICS also available for: The Automotive Industry Banking & Financial Services The Building Trades B2B and Manufacturing Healthcare Law Firms Retail Not-for-profits Hospitality Real Estate Technology and IT Communications Death Care People with Disabilities Other industries & interest groups

  • High-Tech, High-Touch Customer Service

    In this speech, Micah Solomon will inspire timeless loyalty in the demanding new world of social commerce. You will learn to build customers for life in this age of social media, self-service, global competition and endless distractions. The program includes hands-on experience, best practices and cultural philosophy from Apple, Google, Ritz-Carlton, Zappos, Four Seasons and more, all based on Solomon’s latest #1 bestselling book.

  • Exceptional Service, Exceptional Profit

    This presentation establishes “The Secrets of Building a Five-Star Customer Service” organization. Micah Solomon identifies the classic tenets – delivered in a very practical manner – of hospitality, service and building a culture to support them – based on his #1 bestselling book written in collaboration with the creators of the modern-day Ritz-Carlton.

  • Marketing on a Digital Island

  • The Heart of Hospitality

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Micah Solomon

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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