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Doug Lipp

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5 out of 5

Former Head of Training at Walt Disney University & Bestselling Author; International Keynote Speaker

Doug Lipp

Speaker RatingSpeaker RatingSpeaker RatingSpeaker RatingSpeaker Rating
5 out of 5

Former Head of Training at Walt Disney University & Bestselling Author; International Keynote Speaker

Travels From Travels From:
Sacramento, CA, USA
Speaking Fee Speaking Fee:
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Doug Lipp Biography

Build the Culture. Live the Culture. Differentiate!

Candid. Passionate. Relevant. Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it.

Lipp is a distinguished international consultant, eight-time author, and former head of training at the legendary Disney University. His latest book is the best-selling Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees.

At age 29, Lipp’s celebrated talent catapulted him to the helm of the legendary Disney University training team at Walt Disney corporate headquarters. Fluent in Japanese, Lipp also helped Disney open its first international theme park as a member of the Tokyo Disneyland start-up team.

Drawing on his 30 plus years of combined experience at Disney and in private practice, Lipp inspires and challenges hundreds of organizations worldwide. In presentations, he shares how Disney overcame spectacular strategic challenges to unleash one of the most improbable success stories in corporate history.

Through riveting examples and powerful, relevant stories about innovation, service, value and leadership, Lipp pulls back the curtain and reveals the behaviors, tools and attitudes that are representative of cultural excellence at Disney and other great institutions. He also discusses common organizational traps that undermine companies and impede their ability to build a thriving and sustainable culture.

Consistently ranked as one of the best presenters every time he speaks, Lipp painstakingly researches and customizes each of his presentations. He underscores how a company’s current culture is affecting its business, and then provides insights and actionable ideas on how they can build an even better business based on leadership, teamwork and innovation. After his presentation, which includes experiential exercises and participant-centered activities, you will have a blueprint for creating and perpetuating a culture of significance unique to your organization.

Doug Lipp Speaking Topics

  • Event Moderator / Emcee / Facilitator / Host

    Audiences and guest speakers immediately connect with Doug’s relaxed,-yet informed style and ability to think on his feet. His many years of business experience and consulting gives Doug the ability to engage with people from all business backgrounds. Doug’s skill as a professional speaker, humorous story-teller, interviewer and facilitator ensures your conference objectives are met with just the right amount of humor and interaction to keep the message fresh and memorable.

  • IT'S A SMALL, SMALL WORLD. THE GLOBE IS SHRINKING. IS YOUR BUSINESS EXPANDING?

    Walt Disney had it right all those years ago … “it is a small world.” And guess what? It’s getting even smaller! Mobility and greater access to multicultural markets is heralding in exciting, new opportunities for organizations willing to raise their diversity IQ. In this powerful and cutting-edge presentation, Doug Lipp shows that regardless of whether your organization is selling globally, the face of the customer is changing. Gone are the days of managing or marketing to a homogenous group. Customer groups, employees, channel partners, and shareholders now represent different cultures, generations, and ways of thinking. Organizations must adjust— or be willing to lose—in their global battle for market share.

    Global Competitiveness / Diversity / Global Marketplace / Managing Global Teams

  • EVEN MONKEYS FALL FROM TREES - LEARN FROM MISTAKES AND EMBRACE CHANGE:

    The best and the brightest make mistakes. However, the ability to learn from setbacks, then bounce back even stronger is the hallmark of market leaders. Join Doug as he discusses Walt Disney’s unrivaled focus on creating one of the strongest teams of dreamers and doers in the world. “Change or perish” defines the innovative Disney culture. Doug takes you behind-the-scenes to discover how Disney pushed through obstacles by relentlessly challenging the status quo in literally every corner of the company.

    Change/ Managing Change / Creativity / Innovation

  • THE MAGIC OF EXCEPTIONAL CUSTOMER SERVICE - KEEP PLUSSING THE SHOW:

    How has Disney managed to keep its employees and customers so fiercely devoted to the brand? How has it managed to continually top the charts as one of the world’s most loved brands? How can you learn from its practices to catapult your organization’s service strategies to even higher levels? Learn the four components that are at the heart of Disney University: Innovate. Support. Educate. Entertain. Discover how legendary service is a delicate balance between art and science. “Doing the ordinary in an extraordinary fashion” isn’t rocket science; customer service excellence must be ingrained throughout your culture. In this ever-changing economy, more companies than ever are realizing the strategic importance of transforming their service culture to differentiate themselves from competitors.

    Customer Service / Communication / Motivation / Inspiration

  • ORGANIZATIONAL CULTURE - IT'S MORE THAN A COAT OF PAINT:

    Leaders build the culture, live the culture, and reinforce the culture every single day. Leadership has always set the tone within an organization, but today there’s growing consensus that a winning, sustainable culture is only achieved when it is ‘actively’ steeped throughout the entire organization. In this program, Doug persuasively demonstrates that organizational culture is much more than a coat of paint daubed on the walls of a building. Culture is the cornerstone of success and supports your business performance and all operations. As such, it’s uniquely yours and almost impossible for competitors to copy.

    Leadership / Management / Teamwork / Managing Teams

  • DISNEY U - THE WONDERFUL WORLD OF AN ENDURING BRAND

    Disney stands the test of time as the ultimate icon of applied imagination. How did Walt Disney create “The Happiest Place on Earth?” What are the secrets behind its employee development dynasty? And how does it reinforce its organizational values, culture and brand on a day-to-day basis? During this animated and high-energy program, you’ll learn how Disney continues to capture and inspire the hearts and minds of thousands of employees around the globe through an unwavering devotion to the core values established by Walt himself. Learn how Disney University Founder Van France has brought to life — for generations of employees — Walt’s timeless values of Innovate, Support, Educate and Entertain.

    Branding / Values / Loyalty / Culture / Corporate Culture

Doug Lipp Videos

  • Doug Lipp, Disney Speaker | 16 Squares | www.motivational ...
    Doug Lipp is on a mission to help organizations strengthen their corporate culture, boost business performance, and, unapologetically, have fun while...
  • The Dealer Play Book
    Podcast: The Key to Growing a Successful Dealership with Doug Lipp
  • Doug Lipp: "Disney U: Authors at Google" | Talks at Google
    Authors at Google hosted Doug Lipp, bestselling author and internationally recognized expert on customer service, leadership, managing change and...

Doug Lipp Books

  • Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
    Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
  • The Changing Face of Today's Customer: Strategies for Attracting and Retaining a Diverse Customer and Employee Base In Your Local Market
    The Changing Face of Today's Customer: Strategies for Attracting and Retaining a Diverse Customer and Employee Base In Your Local Market
  • Even Monkeys Fall From Trees
    Even Monkeys Fall From Trees

Speaker Lists Featuring Doug Lipp

FAQs on booking Doug Lipp

  • How do I book Doug Lipp to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Doug Lipp for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Doug Lipp, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Doug Lipp or any other speaker of your choice.
  • What are the speaker fees for Doug Lipp

    Speaking fees for Doug Lipp, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Doug Lipp are for live events and for virtual events. For the most current speaking fee to hire Doug Lipp, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Doug Lipp speak about?

  • Where does Doug Lipp travel from?

    Doug Lipp generally travels from Sacramento, CA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Doug Lipp’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Doug Lipp for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Doug Lipp for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Doug Lipp or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Doug Lipp is a keynote speaker and industry expert who speaks on a wide range of topics such as Event Moderator / Emcee / Facilitator / Host, IT'S A SMALL, SMALL WORLD. THE GLOBE IS SHRINKING. IS YOUR BUSINESS EXPANDING?, EVEN MONKEYS FALL FROM TREES - LEARN FROM MISTAKES AND EMBRACE CHANGE:, THE MAGIC OF EXCEPTIONAL CUSTOMER SERVICE - KEEP PLUSSING THE SHOW:, ORGANIZATIONAL CULTURE - IT'S MORE THAN A COAT OF PAINT: and DISNEY U - THE WONDERFUL WORLD OF AN ENDURING BRAND. The estimated speaking fee range to book Doug Lipp for your event is $20,000 - $30,000. Doug Lipp generally travels from Sacramento, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Eric Boles, Libby Gill, Dr. Jackie Freiberg, Eduardo Briceño and Cheryl Cran. Contact All American Speakers for ratings, reviews, videos and information on scheduling Doug Lipp for an upcoming live or virtual event.

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