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Top-Rated Speakers Bureau and Entertainment Booking Agency for Corporate Meetings and Business Events. Book an AAE Speaker Today.
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Jason Young

4.5 out of 5

Former Senior-Level Manager at Southwest Airlines & Founder of Culturetopia

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Jason Young Biography

Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Young learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.

Driven by the need to extend his unique insight in leadership development to others outside Southwest, Young separated from the pack in 1998, when he left the airline to launch his own consulting practice to focus on corporate training and development services provider specializing in leadership, customer service and team building. Today, as president of LeadSmart, Inc., Young shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including Starbucks, Radio Shack, Coca Cola and Tyson Foods, to name just a few. He has even returned to his old turf – Southwest Airlines – to extend his knowledge as a corporate training consultant in leadership development area once again. He has even captured his philosophy of creating high performance cultures in his recent books, "Servicetopia" and "The Culturetopia Effect."

Capturing the innovative strategies and tactics he created at Southwest Airlines, Young offers insights and practical information that can be implemented immediately. His keynote presentations and training programs are in demand for audiences of all types – from senior level executives to front line employees. Young’s messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work.

Speaking Topics
  • Culturetopia - The Ultimate High-Performance Workplace

    Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high-performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention, and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.

  • Servicetopia – The Ultimate Customer Service Experience

    In this presentation, Jason Young explains how a company can deliver a transformational service experience — Servicetopia — with each and every customer encounter. What is Servicetopia? Imagine an environment where all employees are aligned with the mission and vision of the company and they go to work committed to providing exceptional service to every customer, both internal and external. Purpose. Passion. Professional. Process. Pizazz. These are the hallmarks of Servicetopia, the behaviors required for delivering exceptional customer service, every day. In this presentation, Jason Young shares how a company can deliver on Servicetopia, where high levels of customer satisfaction and retention are sustained; and where employees derive personal and professional satisfaction from delivering great service and the customer is the beneficiary.

  • Lead Smart -- High-Performance Leadership

    Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met every day. Faced with two choices – lead smart or die – they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel.

    They’ll learn how to handle change – for better or worse – and how effective disagreement management can enhance team productivity.

  • Smart Teams -- Creating Teams that Succeed Together

    Teamwork. Team building. Team player. Successful organizations know that business is not really a game to be won or lost. But to achieve success, everyone must use many of the same principles found on our playing fields today. In this presentation, Jason Young goes beyond the buzzwords to expose the keys that help people work together as a team to achieve real success. By developing goals, your team will create shared initiatives out of trust and mutual respect for one another. That active collaboration will lead to employee empowerment and organizational momentum. You’ll discover how your All-Stars can raise the bar within your organization without alienating your other players while creating an environment that rewards risk-taking. From base hits to home runs, everyone plays their part to attain victory.

Videos
Books
The Culturetopia Effect

The Culturetopia Effect

Culturetopia: the ultimate high-performance workplace

Culturetopia: the ultimate high-performance workplace

FAQs
  • HOW TO BOOK Jason Young?

    Our booking agents have successfully helped clients around the world secure talent like Jason Young for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Jason Young, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Jason Young or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Jason Young?

    Speaking fees for Jason Young, or any other keynote speakers and celebrities, are determined based on a number of factors and may change without notice. The amount that Jason Young charges to speak often varies according to the circumstances, including their schedule, market conditions, length of presentation, and the location of the event. The speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Jason Young, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Jason Young?

    All American Entertainment has successfully secured celebrity talent like Jason Young for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Jason Young for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Jason Young or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Jason Young or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

Users also viewed these speakers:

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

Jason Young

4.5 out of 5

Former Senior-Level Manager at Southwest Airlines & Founder of Culturetopia

Travels From:
Dallas, TX, USA
Speaking Fee:

Jason Young Biography

Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Young learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.

Driven by the need to extend his unique insight in leadership development to others outside Southwest, Young separated from the pack in 1998, when he left the airline to launch his own consulting practice to focus on corporate training and development services provider specializing in leadership, customer service and team building. Today, as president of LeadSmart, Inc., Young shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including Starbucks, Radio Shack, Coca Cola and Tyson Foods, to name just a few. He has even returned to his old turf – Southwest Airlines – to extend his knowledge as a corporate training consultant in leadership development area once again. He has even captured his philosophy of creating high performance cultures in his recent books, "Servicetopia" and "The Culturetopia Effect."

Capturing the innovative strategies and tactics he created at Southwest Airlines, Young offers insights and practical information that can be implemented immediately. His keynote presentations and training programs are in demand for audiences of all types – from senior level executives to front line employees. Young’s messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work.

Jason Young Speaking Topics

  • Culturetopia - The Ultimate High-Performance Workplace

    Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high-performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention, and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.

  • Servicetopia – The Ultimate Customer Service Experience

    In this presentation, Jason Young explains how a company can deliver a transformational service experience — Servicetopia — with each and every customer encounter. What is Servicetopia? Imagine an environment where all employees are aligned with the mission and vision of the company and they go to work committed to providing exceptional service to every customer, both internal and external. Purpose. Passion. Professional. Process. Pizazz. These are the hallmarks of Servicetopia, the behaviors required for delivering exceptional customer service, every day. In this presentation, Jason Young shares how a company can deliver on Servicetopia, where high levels of customer satisfaction and retention are sustained; and where employees derive personal and professional satisfaction from delivering great service and the customer is the beneficiary.

  • Lead Smart -- High-Performance Leadership

    Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met every day. Faced with two choices – lead smart or die – they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel.

    They’ll learn how to handle change – for better or worse – and how effective disagreement management can enhance team productivity.

  • Smart Teams -- Creating Teams that Succeed Together

    Teamwork. Team building. Team player. Successful organizations know that business is not really a game to be won or lost. But to achieve success, everyone must use many of the same principles found on our playing fields today. In this presentation, Jason Young goes beyond the buzzwords to expose the keys that help people work together as a team to achieve real success. By developing goals, your team will create shared initiatives out of trust and mutual respect for one another. That active collaboration will lead to employee empowerment and organizational momentum. You’ll discover how your All-Stars can raise the bar within your organization without alienating your other players while creating an environment that rewards risk-taking. From base hits to home runs, everyone plays their part to attain victory.

Jason Young Videos

  • Interview on Culturetopia - Jason Young - YouTube
    Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level ...
  • Jason Young on Leadership - YouTube
    JASON YOUNG has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level ...
  • Leadership Speaker Jason Young

Jason Young Books

Speaker Lists Featuring Jason Young

FAQs on booking Jason Young

  • How to book Jason Young?

    Our booking agents have successfully helped clients around the world secure talent like Jason Young for both live and virtual events for over 20 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Jason Young, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Jason Young or any other celebrity of your choice.
  • How much does it cost to book Jason Young?

    Speaking fees for Jason Young, or any other keynote speakers and celebrities, are determined based on a number of factors and may change without notice. The amount that Jason Young charges to speak often varies according to the circumstances, including their schedule, market conditions, length of presentation, and the location of the event. The speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Jason Young, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Jason Young?

    All American Entertainment has successfully secured celebrity talent like Jason Young for clients worldwide for more than 20 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Jason Young for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Jason Young or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Jason Young or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Jason Young is a keynote speaker and industry expert who speaks on a wide range of topics such as Culturetopia - The Ultimate High-Performance Workplace, Servicetopia – The Ultimate Customer Service Experience, Lead Smart -- High-Performance Leadership and Smart Teams -- Creating Teams that Succeed Together. The estimated speaking fee range to book Jason Young for your event is $5,000 - $10,000. Jason Young generally travels from Dallas, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Libby Gill, Dr. Jackie Freiberg, Haydn Shaw, Israel Greene and Amelia Rose Earhart. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jason Young for an upcoming live or virtual event.

Jason Young Speaking Topics

  • Culturetopia - The Ultimate High-Performance Workplace

    Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high-performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention, and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.

  • Servicetopia – The Ultimate Customer Service Experience

    In this presentation, Jason Young explains how a company can deliver a transformational service experience — Servicetopia — with each and every customer encounter. What is Servicetopia? Imagine an environment where all employees are aligned with the mission and vision of the company and they go to work committed to providing exceptional service to every customer, both internal and external. Purpose. Passion. Professional. Process. Pizazz. These are the hallmarks of Servicetopia, the behaviors required for delivering exceptional customer service, every day. In this presentation, Jason Young shares how a company can deliver on Servicetopia, where high levels of customer satisfaction and retention are sustained; and where employees derive personal and professional satisfaction from delivering great service and the customer is the beneficiary.

  • Lead Smart -- High-Performance Leadership

    Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met every day. Faced with two choices – lead smart or die – they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel.

    They’ll learn how to handle change – for better or worse – and how effective disagreement management can enhance team productivity.

  • Smart Teams -- Creating Teams that Succeed Together

    Teamwork. Team building. Team player. Successful organizations know that business is not really a game to be won or lost. But to achieve success, everyone must use many of the same principles found on our playing fields today. In this presentation, Jason Young goes beyond the buzzwords to expose the keys that help people work together as a team to achieve real success. By developing goals, your team will create shared initiatives out of trust and mutual respect for one another. That active collaboration will lead to employee empowerment and organizational momentum. You’ll discover how your All-Stars can raise the bar within your organization without alienating your other players while creating an environment that rewards risk-taking. From base hits to home runs, everyone plays their part to attain victory.

Jason Young Speaker Videos

  • Interview on Culturetopia - Jason Young - YouTube
    Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level ...
    Jason Young on Leadership - YouTube
    JASON YOUNG has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level ...
  • Leadership Speaker Jason Young
    Jason Young | Leader & Customer Service - YouTube

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During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Jason Young

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

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