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Jason Young

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4.75 out of 5

Former Senior-Level Manager at Southwest Airlines & Founder of Culturetopia

Jason Young

Speaker RatingSpeaker RatingSpeaker RatingSpeaker RatingSpeaker Rating
4.75 out of 5

Former Senior-Level Manager at Southwest Airlines & Founder of Culturetopia

Travels From Travels From:
Dallas, TX, USA
Speaking Fee Speaking Fee:
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Jason Young Biography

Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Young learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.

Driven by the need to extend his unique insight in leadership development to others outside Southwest, Young separated from the pack in 1998, when he left the airline to launch his own consulting practice to focus on corporate training and development services provider specializing in leadership, customer service and team building. Today, as president of LeadSmart, Inc., Young shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including Starbucks, Radio Shack, Coca Cola and Tyson Foods, to name just a few. He has even returned to his old turf – Southwest Airlines – to extend his knowledge as a corporate training consultant in leadership development area once again. He has even captured his philosophy of creating high performance cultures in his recent books, "Servicetopia" and "The Culturetopia Effect."

Capturing the innovative strategies and tactics he created at Southwest Airlines, Young offers insights and practical information that can be implemented immediately. His keynote presentations and training programs are in demand for audiences of all types – from senior level executives to front line employees. Young’s messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work.

Jason Young Speaking Topics

  • Culturetopia - The Ultimate High-Performance Workplace

    Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high-performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention, and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.

  • Servicetopia – The Ultimate Customer Service Experience

    In this presentation, Jason Young explains how a company can deliver a transformational service experience — Servicetopia — with each and every customer encounter. What is Servicetopia? Imagine an environment where all employees are aligned with the mission and vision of the company and they go to work committed to providing exceptional service to every customer, both internal and external. Purpose. Passion. Professional. Process. Pizazz. These are the hallmarks of Servicetopia, the behaviors required for delivering exceptional customer service, every day. In this presentation, Jason Young shares how a company can deliver on Servicetopia, where high levels of customer satisfaction and retention are sustained; and where employees derive personal and professional satisfaction from delivering great service and the customer is the beneficiary.

  • Lead Smart -- High-Performance Leadership

    Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met every day. Faced with two choices – lead smart or die – they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel.

    They’ll learn how to handle change – for better or worse – and how effective disagreement management can enhance team productivity.

  • Smart Teams -- Creating Teams that Succeed Together

    Teamwork. Team building. Team player. Successful organizations know that business is not really a game to be won or lost. But to achieve success, everyone must use many of the same principles found on our playing fields today. In this presentation, Jason Young goes beyond the buzzwords to expose the keys that help people work together as a team to achieve real success. By developing goals, your team will create shared initiatives out of trust and mutual respect for one another. That active collaboration will lead to employee empowerment and organizational momentum. You’ll discover how your All-Stars can raise the bar within your organization without alienating your other players while creating an environment that rewards risk-taking. From base hits to home runs, everyone plays their part to attain victory.

Jason Young Videos

  • Interview on Culturetopia - Jason Young - YouTube
    Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level ...
  • Jason Young on Leadership - YouTube
    JASON YOUNG has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level ...
  • Leadership Speaker Jason Young

Jason Young Books

  • The Culturetopia Effect
    The Culturetopia Effect
  • Culturetopia: the ultimate high-performance workplace
    Culturetopia: the ultimate high-performance workplace

Speaker Lists Featuring Jason Young

FAQs on booking Jason Young

  • How do I book Jason Young to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Jason Young for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Jason Young, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jason Young or any other speaker of your choice.
  • What are the speaker fees for Jason Young

    Speaking fees for Jason Young, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jason Young are for live events and for virtual events. For the most current speaking fee to hire Jason Young, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Jason Young speak about?

  • Where does Jason Young travel from?

    Jason Young generally travels from Dallas, TX, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Jason Young’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Jason Young for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jason Young for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jason Young or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Jason Young is a keynote speaker and industry expert who speaks on a wide range of topics such as Culturetopia - The Ultimate High-Performance Workplace, Servicetopia – The Ultimate Customer Service Experience, Lead Smart -- High-Performance Leadership and Smart Teams -- Creating Teams that Succeed Together. The estimated speaking fee range to book Jason Young for your event is $5,000 - $10,000. Jason Young generally travels from Dallas, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Libby Gill, Dr. Jackie Freiberg, Israel Greene, Haydn Shaw and Amelia Rose Earhart. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jason Young for an upcoming live or virtual event.

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