Don Peppers: Customer Experience: What, How and Why Now ...
Mila D'Antonio interviews Don Peppers about his new book, "Customer Experience:...
Menlo Park, CA, USA
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Don Peppers BiographyRecognized for more than 20 years as one of the world’s leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and a founding partner of Peppers & Rogers Group, the world’s premier customer-centric management consulting firm.
The firm has clients on six continents, and Peppers has personally counseled or consulted for many of the world’s largest firms, including Microsoft, Bank of America, British Airways, T-Mobile, Merck, HP, Syngenta, USAA, Saudi Telecom, Singapore Telecom, Absa Bank and GM, among others.
As a sought-after speaker with a popular voice and vast following in the worldwide business media, Peppers is also highly regarded as a strategic thinker.
He has received many prestigious recognitions and accolades, including being on The Times of London list of the “Top 50 Business Brains,” listed as one of the 50 “most important living business thinkers” in the world by Accenture’s Institute for Strategic Change, and called one of the “most influential thinkers in marketing and business today” by The U.K.’s Chartered Institute for Marketing. In 2015, Peppers was named the world's #1 most influential authority on customer experience management issues along with Martha Rogers.
Peppers’ thought leadership, keynote presentations, and executive workshops routinely focus on the business issues that today’s global enterprises are grappling with while trying to maintain a competitive edge in their marketplace.
Peppers holds a bachelor's of science degree in astronautical engineering from the U.S. Air Force Academy. While a student there, he ran on the varsity cross country team, captained the Academy's speech and debate team, and graduated first overall and academically in a class of 720. He won a fellowship to attend Princeton University's Woodrow Wilson School, earning a Master's in Public Affairs. He served in the U.S. Air Force as an intelligence officer.
Contact a speaker booking agent to check availability on Don Peppers and other top speakers and celebrities.
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Customer loyalty is an integral part of creating customer relationships. Gain best practices for locking in brand loyalty and driving profits. 1to1 Media’s content on customer loyalty will help you serve customers, generate bottom-line results and drive customer satisfaction and loyalty.
1to1 Media strives to inspire marketers and forward-thinking executives to make customer-based initiatives the centerpiece of their growth strategy. View the latest thinking and content around customer strategy to help your organization stay ahead of the competition.
Data Analytics can help companies form stronger and longer lasting relationships with their customers and ultimately lock in brand loyalty and drive profits. View the latest trends and best practices on data analytics to builder deeper customer relationships, improve customer satisfaction and lock in loyalty.
Happy employees lead to better customer experiences and improved business results. Companies that work toward enhancing employee awareness and showing appreciation in the workplace increase productivity, retention and job satisfaction. 1to1 Media offers the latest content on employee engagement including trends and best practices from companies that are turning employee engagement into customer experiences that get results.
Sales effectiveness is about managing customers across the customer lifecycle. The goal: build loyalty while focusing on cross-sell and up-sell opportunities that boost the bottom-line. View 1to1 Media content on sales effectiveness to serve your clients across the customer lifecycle, drive bottom-line results, and generate customer loyalty.
DENVER, April 4, 2016 /PRNewswire/ -- TeleTech Releases New Don Peppers Customer Experience Book. World Renowned Customer Experience Expert ...
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Recognized for more than 20 years as one of the world’s leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and a founding partner of Peppers & Rogers Group, the world’s premier customer-centric management consulting firm.
The firm has clients on six continents, and Peppers has personally counseled or consulted for many of the world’s largest firms, including Microsoft, Bank of America, British Airways, T-Mobile, Merck, HP, Syngenta, USAA, Saudi Telecom, Singapore Telecom, Absa Bank and GM, among others.
As a sought-after speaker with a popular voice and vast following in the worldwide business media, Peppers is also highly regarded as a strategic thinker.
He has received many prestigious recognitions and accolades, including being on The Times of London list of the “Top 50 Business Brains,” listed as one of the 50 “most important living business thinkers” in the world by Accenture’s Institute for Strategic Change, and called one of the “most influential thinkers in marketing and business today” by The U.K.’s Chartered Institute for Marketing. In 2015, Peppers was named the world's #1 most influential authority on customer experience management issues along with Martha Rogers.
Peppers’ thought leadership, keynote presentations, and executive workshops routinely focus on the business issues that today’s global enterprises are grappling with while trying to maintain a competitive edge in their marketplace.
Peppers holds a bachelor's of science degree in astronautical engineering from the U.S. Air Force Academy. While a student there, he ran on the varsity cross country team, captained the Academy's speech and debate team, and graduated first overall and academically in a class of 720. He won a fellowship to attend Princeton University's Woodrow Wilson School, earning a Master's in Public Affairs. He served in the U.S. Air Force as an intelligence officer.
Contact a speaker booking agent to check availability on Don Peppers and other top speakers and celebrities.
Customer loyalty is an integral part of creating customer relationships. Gain best practices for locking in brand loyalty and driving profits. 1to1 Media’s content on customer loyalty will help you serve customers, generate bottom-line results and drive customer satisfaction and loyalty.
1to1 Media strives to inspire marketers and forward-thinking executives to make customer-based initiatives the centerpiece of their growth strategy. View the latest thinking and content around customer strategy to help your organization stay ahead of the competition.
Data Analytics can help companies form stronger and longer lasting relationships with their customers and ultimately lock in brand loyalty and drive profits. View the latest trends and best practices on data analytics to builder deeper customer relationships, improve customer satisfaction and lock in loyalty.
Happy employees lead to better customer experiences and improved business results. Companies that work toward enhancing employee awareness and showing appreciation in the workplace increase productivity, retention and job satisfaction. 1to1 Media offers the latest content on employee engagement including trends and best practices from companies that are turning employee engagement into customer experiences that get results.
Sales effectiveness is about managing customers across the customer lifecycle. The goal: build loyalty while focusing on cross-sell and up-sell opportunities that boost the bottom-line. View 1to1 Media content on sales effectiveness to serve your clients across the customer lifecycle, drive bottom-line results, and generate customer loyalty.
Don Peppers is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Don Peppers for your event is $20,000 - $30,000. Don Peppers generally travels from Menlo Park, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Doug Lipp, Mark C. Thompson, Tim Sanders, Robert Spector and Dr. Jackie Freiberg. Contact All American Speakers for ratings, reviews, videos and information on scheduling Don Peppers for an upcoming event.
Customer loyalty is an integral part of creating customer relationships. Gain best practices for locking in brand loyalty and driving profits. 1to1 Media’s content on customer loyalty will help you serve customers, generate bottom-line results and drive customer satisfaction and loyalty.
1to1 Media strives to inspire marketers and forward-thinking executives to make customer-based initiatives the centerpiece of their growth strategy. View the latest thinking and content around customer strategy to help your organization stay ahead of the competition.
Data Analytics can help companies form stronger and longer lasting relationships with their customers and ultimately lock in brand loyalty and drive profits. View the latest trends and best practices on data analytics to builder deeper customer relationships, improve customer satisfaction and lock in loyalty.
Happy employees lead to better customer experiences and improved business results. Companies that work toward enhancing employee awareness and showing appreciation in the workplace increase productivity, retention and job satisfaction. 1to1 Media offers the latest content on employee engagement including trends and best practices from companies that are turning employee engagement into customer experiences that get results.
Sales effectiveness is about managing customers across the customer lifecycle. The goal: build loyalty while focusing on cross-sell and up-sell opportunities that boost the bottom-line. View 1to1 Media content on sales effectiveness to serve your clients across the customer lifecycle, drive bottom-line results, and generate customer loyalty.
DENVER, April 4, 2016 /PRNewswire/ -- TeleTech Releases New Don Peppers Customer Experience Book. World Renowned Customer Experience Expert ...
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.
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