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Bill Capodagli

Author of "Innovate the Pixar Way: Business Lessons from the World's Most Creative Corporate Playground"

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 Bill Capodagli Biography

In the past decade, Bill Capodagli has become the most sought after keynote speaker on the cultures of Disney and Pixar. With over three decades of management consulting and corporate research expertise, Bill Capodagli co-authored The Disney Way: Harnessing the Management Secrets of Disney in Your Company. Fortune magazine cited The Disney Way as a “Best Business Book” and “so useful, you may whistle while you work.” Entrepreneur magazine cited the book as “One of the FIVE books to Read Before Starting Your Business.” In 2016, McGraw-Hill released the 3rd edition of The Disney Way that includes exciting customer-focused organizations such as Rainbow Babies – Children’s Hospital, TYRA Beauty, Science Center of Iowa, and Acts Retirement-Life Communities.

In 2010, Bill coauthored the definitive account of Pixar’s creative culture – Innovate the Pixar Way: Business Lessons from the World’s Most Creative Corporate Playground.

Bill also coauthored the enormously popular The Disney Way Fieldbook: How to Implement Walt Disney's Vision of "Dream, Believe, Dare, Do" in Your Company. Prior to co-founding Capodagli Jackson Consulting in 1993, Bill held managerial positions at the consulting firms of AT Kearney, and Ernst & Whinney (now Ernst and Young). Bill was a director on the Extended Services faculty of the University of Southern Indiana from 1991-1993 and presented The Disney Way principles to a vast client base. Bill holds degrees in economics and mathematics from Illinois State University. For nearly forty years, Bill’s expertise in leadership, innovation and customer service has been the catalyst for transforming the cultures of numerous organizations.

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Videos
Books
The Disney Way, 3E: Harnessing the Management Secrets of Disney in Your Company

The Disney Way, 3E: Harnessing the Management Secrets of Disney in Your Company

Innovate the Pixar Way: Business Lessons from the World's Most Creative Corporate Playground

Innovate the Pixar Way: Business Lessons from the World's Most Creative Corporate Playground

La Gestion Al Estilo Disney (Grandes Casos Empresariales)

La Gestion Al Estilo Disney (Grandes Casos Empresariales)

The Disney Way, Revised Edition: Harnessing the Management Secrets of Disney in Your Company

The Disney Way, Revised Edition: Harnessing the Management Secrets of Disney in Your Company

The Disney Way Fieldbook: How to Implement Walt Disney's Vision of

The Disney Way Fieldbook: How to Implement Walt Disney's Vision of "Dream, Believe, Dare, Do" in Your Own Company

Speaking Topics
  • IF WALT RAN YOUR ORGANIZATION! - THE DISNEY WAY

    Based upon the 2016 expanded edition of the best-selling business classic, *The Disney Way*, Bill Capodagli shows audiences why Disney’s values of providing service to customers, training and enabling employees, and managing creativity and innovation are essential in organizations of any size, across diverse industries and markets. Profiling a new set of diverse organizations—TYRA *Beauty*, Rainbow Babies & Children’s Hospital, Ottawa County, Michigan and Science Center of Iowa and others—Bill explains how charismatic leaders encourage teams to apply Walt Disney’s “Dream, Believe, Dare, Do” principles to delight customers, meet challenges and push boundaries. Bill Capodagli has inspired countless individuals and teams for over three decades—championing the customer service, leadership and innovation traditions integral to Disney’s worldwide excellence. His practical applications, timeless advice, and step-by-step “Dream, Believe, Dare, Do” actions continue to enlighten audiences, from entry-level recruits to CEOs, and help transform entrepreneurs and Fortune 500 companies alike. Walt Disneys management lessons are as relevant today as they were four decades ago at the time of his death. And his spirit, the culture he established, and the values he lived by still guide the Disney organization. In this highly acclaimed presentation, Bill Capodagli describes the 6 reasons why Disney is a relevant role model for todays business leaders. Bill shares lessons from The Walt Disney Company and other highly successful companies such as Four Seasons Hotels and Resorts, Mens Warehouse, and Ernst & Young. Walt Disneys Four Principles in Action Dream . . . of an organization where employees and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust Key Learning: Discover your story and communicate it! Believe . . . that every employee is capable of creating magical moments for customers Key Learning: Examine your values and codes of conduct, and understand the importance of using them in decision-making Dare . . . to make a difference! Key Learning: Create a unique culture that breaks down barriers, celebrates failure, and promotes a climate of fun Do . . . create a show-business atmosphere Key Learning: Understand the Story, the Setting, the Roles, and the Backstage Magic

  • LEADERSHIP - THE DISNEY WAY

    Walt Disney was once asked what the secret to his success was and he replied, I dream things and ways of doing business that have never been done before; I test those dreams against my personal believes and the values of the organization; I dare to take the risks to make my dreams a reality; and I put plans together so those dreams do become a reality. Dream, Believe, Dare, Do are the principles that have guided the Disney organization for over 80 years. Walt Disneys leadership not only created an organization that has stood the test of time, but it created an international icon. Can we even imagine a world without Mickey Mouse, Minnie Mouse or Goofy? Walt left us over 40 years ago, but his leadership lessons are as relevant now as they were back then. Bill Capodagli will not only explain the critical elements in Walts definition of leadership, but also provide extraordinary leadership examples from the featured companies in The Disney Way. Bill will also recommend an action plan to improve anyones leadership skills. Walt Disneys Definition of Leadership: the ability to establish and manage a creative climate where people and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust.

  • CUSTOMER SERVICE - THE DISNEY WAY

    Walt Disney created an organization that has become the quintessential model for customer service, perhaps in the entire world. In this presentation, Bill Capodagli leads his audience to apply Walts Dream, Believe, Dare, Do principles to achieve a Disney Way service culture. Bill challenges his audience to view their organizations as show business. He clarifies the importance of continuously putting on a good show for guests. Bill encourages audiences to begin a journey of becoming customer-centric producers of their own shows. Walt Disney once said. You dont build the product for yourself. You need to know what people want and build it for them. Bill provides a solid roadmap required to become a customer-centric organization.

  • CREATIVITY AND STORYBOARDING - THE DISNEY WAY

    Walt Disney was indeed a creative genius, even though he often said, we dont allow geniuses around here. His true genius was his ability to focus on being the best by creating something new or reinventing the old. Great leaders dont just meet customer needs; they create unique experiences. They dont simply provide a product or service that meets specifications; they solve customer problems; they fulfill customer dreams; and they create magical moments. In this presentation, Bill Capodagli introduces Storyboarding, a tool that Walt Disney created in the 1930s and continued to use in all of his creative projects for the remainder of his life. Storyboarding is a structured exercise that quickly captures the thoughts and creative ideas from a group of participants. These thoughts and ideas are recorded on cards and then displayed on a board or a wall. The result is what Bill calls an idea landscape. Storyboarding is an ideal tool for generating solutions to problems and enhancing communications. Bill teaches audiences how storyboards can be adapted to a variety of problem-solving situations in which the introduction of the visual element makes interconnections of ideas, creative thoughts and activities readily apparent. Bill will present how Disney creates an environment that is conducive to creativity and innovation. Bill also explains how to apply the nine-step process to move a blue sky dream to a unique guest experience.

  • REINVENTING THE LEARNING EXPERIENCE IN AMERICA - THE DISNEY WAY

    Walt Disney once said, Crowded classrooms and half-day sessions are a tragic waste of our greatest natural resource
    • the minds of our children. According to an ACT college entrance exam study, three-fourths of students who recently took the exam lacked the skills to succeed in entry-level, credit-bearing college courses in reading, math, social studies and science, even though they had taken a high school curriculum designed to prepare them for higher education. School systems need to reinvent the educational process just like Walt reinvented the amusement parks and created Disneyland. In this presentation, Bill Capodagli provides the framework for transforming the learning experience using Walt Disneys credo for successDream, Believe, Dare, Do: Dream Walt Disney made a practice of envisioning the untried and impossible. School systems need to create a vision that motivates teachers, students and parents to succeed in a true learning environment. Believe Walt understood that success comes from an entire team sharing a unique set of values. Creating an organization where teachers, staff and students are motivated to achieve long-term goals in an environment of mutual respect and trust is paramount to reinventing the learning experience. Dare Walt did not follow in the footsteps of others, sit on the sidelines, or take the safe and unimaginative approach to providing magical moments for his guests. School systems must dare to make a difference by breaking out of the traditional teacher-centered classroom teaching and embrace student-centric learning experiences where the teacher serves as a facilitator. Do Walt was a master at creating plans that inspired an entire team to act. The result: a legendary organization with guests who return year after year to relive the magic that Disney created. School systems must also plan for long-term change. Lets not waste, as Walt said, our greatest natural resourceour children.

FAQs
  • HOW TO BOOK Bill Capodagli?

    Our booking agents have successfully helped clients around the world secure talent like Bill Capodagli for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Bill Capodagli, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Bill Capodagli or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Bill Capodagli?

    Booking fees for Bill Capodagli, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Bill Capodagli, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Bill Capodagli?

    All American Entertainment has successfully secured celebrity talent like Bill Capodagli for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Bill Capodagli for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Bill Capodagli or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Bill Capodagli or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Bill Capodagli

Author of "Innovate the Pixar Way: Business Lessons from the World's Most Creative Corporate Playground"

Travels From:
Michigan, USA
Speaking Fee:

Bill Capodagli Biography

In the past decade, Bill Capodagli has become the most sought after keynote speaker on the cultures of Disney and Pixar. With over three decades of management consulting and corporate research expertise, Bill Capodagli co-authored The Disney Way: Harnessing the Management Secrets of Disney in Your Company. Fortune magazine cited The Disney Way as a “Best Business Book” and “so useful, you may whistle while you work.” Entrepreneur magazine cited the book as “One of the FIVE books to Read Before Starting Your Business.” In 2016, McGraw-Hill released the 3rd edition of The Disney Way that includes exciting customer-focused organizations such as Rainbow Babies – Children’s Hospital, TYRA Beauty, Science Center of Iowa, and Acts Retirement-Life Communities.

In 2010, Bill coauthored the definitive account of Pixar’s creative culture – Innovate the Pixar Way: Business Lessons from the World’s Most Creative Corporate Playground.

Bill also coauthored the enormously popular The Disney Way Fieldbook: How to Implement Walt Disney's Vision of "Dream, Believe, Dare, Do" in Your Company. Prior to co-founding Capodagli Jackson Consulting in 1993, Bill held managerial positions at the consulting firms of AT Kearney, and Ernst & Whinney (now Ernst and Young). Bill was a director on the Extended Services faculty of the University of Southern Indiana from 1991-1993 and presented The Disney Way principles to a vast client base. Bill holds degrees in economics and mathematics from Illinois State University. For nearly forty years, Bill’s expertise in leadership, innovation and customer service has been the catalyst for transforming the cultures of numerous organizations.

Bill Capodagli Videos

  • Bill Capodagli on The Disney Way
    With nearly three decades of management consulting and corporate research expertise, Bill Capodagli co-authored one of Fortune Magazine's "Best...
  • Innovate the Pixar Way by Bill Capodagli
    Business Lessons from the World's Most Creative Corporate Playground
  • If Walt Ran Your Organization - Part 1

Bill Capodagli Books

Speaker Lists Featuring Bill Capodagli

Bill Capodagli Speaking Topics

  • IF WALT RAN YOUR ORGANIZATION! - THE DISNEY WAY

    Based upon the 2016 expanded edition of the best-selling business classic, *The Disney Way*, Bill Capodagli shows audiences why Disney’s values of providing service to customers, training and enabling employees, and managing creativity and innovation are essential in organizations of any size, across diverse industries and markets. Profiling a new set of diverse organizations—TYRA *Beauty*, Rainbow Babies & Children’s Hospital, Ottawa County, Michigan and Science Center of Iowa and others—Bill explains how charismatic leaders encourage teams to apply Walt Disney’s “Dream, Believe, Dare, Do” principles to delight customers, meet challenges and push boundaries. Bill Capodagli has inspired countless individuals and teams for over three decades—championing the customer service, leadership and innovation traditions integral to Disney’s worldwide excellence. His practical applications, timeless advice, and step-by-step “Dream, Believe, Dare, Do” actions continue to enlighten audiences, from entry-level recruits to CEOs, and help transform entrepreneurs and Fortune 500 companies alike. Walt Disneys management lessons are as relevant today as they were four decades ago at the time of his death. And his spirit, the culture he established, and the values he lived by still guide the Disney organization. In this highly acclaimed presentation, Bill Capodagli describes the 6 reasons why Disney is a relevant role model for todays business leaders. Bill shares lessons from The Walt Disney Company and other highly successful companies such as Four Seasons Hotels and Resorts, Mens Warehouse, and Ernst & Young. Walt Disneys Four Principles in Action Dream . . . of an organization where employees and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust Key Learning: Discover your story and communicate it! Believe . . . that every employee is capable of creating magical moments for customers Key Learning: Examine your values and codes of conduct, and understand the importance of using them in decision-making Dare . . . to make a difference! Key Learning: Create a unique culture that breaks down barriers, celebrates failure, and promotes a climate of fun Do . . . create a show-business atmosphere Key Learning: Understand the Story, the Setting, the Roles, and the Backstage Magic

  • LEADERSHIP - THE DISNEY WAY

    Walt Disney was once asked what the secret to his success was and he replied, I dream things and ways of doing business that have never been done before; I test those dreams against my personal believes and the values of the organization; I dare to take the risks to make my dreams a reality; and I put plans together so those dreams do become a reality. Dream, Believe, Dare, Do are the principles that have guided the Disney organization for over 80 years. Walt Disneys leadership not only created an organization that has stood the test of time, but it created an international icon. Can we even imagine a world without Mickey Mouse, Minnie Mouse or Goofy? Walt left us over 40 years ago, but his leadership lessons are as relevant now as they were back then. Bill Capodagli will not only explain the critical elements in Walts definition of leadership, but also provide extraordinary leadership examples from the featured companies in The Disney Way. Bill will also recommend an action plan to improve anyones leadership skills. Walt Disneys Definition of Leadership: the ability to establish and manage a creative climate where people and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust.

  • CUSTOMER SERVICE - THE DISNEY WAY

    Walt Disney created an organization that has become the quintessential model for customer service, perhaps in the entire world. In this presentation, Bill Capodagli leads his audience to apply Walts Dream, Believe, Dare, Do principles to achieve a Disney Way service culture. Bill challenges his audience to view their organizations as show business. He clarifies the importance of continuously putting on a good show for guests. Bill encourages audiences to begin a journey of becoming customer-centric producers of their own shows. Walt Disney once said. You dont build the product for yourself. You need to know what people want and build it for them. Bill provides a solid roadmap required to become a customer-centric organization.

  • CREATIVITY AND STORYBOARDING - THE DISNEY WAY

    Walt Disney was indeed a creative genius, even though he often said, we dont allow geniuses around here. His true genius was his ability to focus on being the best by creating something new or reinventing the old. Great leaders dont just meet customer needs; they create unique experiences. They dont simply provide a product or service that meets specifications; they solve customer problems; they fulfill customer dreams; and they create magical moments. In this presentation, Bill Capodagli introduces Storyboarding, a tool that Walt Disney created in the 1930s and continued to use in all of his creative projects for the remainder of his life. Storyboarding is a structured exercise that quickly captures the thoughts and creative ideas from a group of participants. These thoughts and ideas are recorded on cards and then displayed on a board or a wall. The result is what Bill calls an idea landscape. Storyboarding is an ideal tool for generating solutions to problems and enhancing communications. Bill teaches audiences how storyboards can be adapted to a variety of problem-solving situations in which the introduction of the visual element makes interconnections of ideas, creative thoughts and activities readily apparent. Bill will present how Disney creates an environment that is conducive to creativity and innovation. Bill also explains how to apply the nine-step process to move a blue sky dream to a unique guest experience.

  • REINVENTING THE LEARNING EXPERIENCE IN AMERICA - THE DISNEY WAY

    Walt Disney once said, Crowded classrooms and half-day sessions are a tragic waste of our greatest natural resource
    • the minds of our children. According to an ACT college entrance exam study, three-fourths of students who recently took the exam lacked the skills to succeed in entry-level, credit-bearing college courses in reading, math, social studies and science, even though they had taken a high school curriculum designed to prepare them for higher education. School systems need to reinvent the educational process just like Walt reinvented the amusement parks and created Disneyland. In this presentation, Bill Capodagli provides the framework for transforming the learning experience using Walt Disneys credo for successDream, Believe, Dare, Do: Dream Walt Disney made a practice of envisioning the untried and impossible. School systems need to create a vision that motivates teachers, students and parents to succeed in a true learning environment. Believe Walt understood that success comes from an entire team sharing a unique set of values. Creating an organization where teachers, staff and students are motivated to achieve long-term goals in an environment of mutual respect and trust is paramount to reinventing the learning experience. Dare Walt did not follow in the footsteps of others, sit on the sidelines, or take the safe and unimaginative approach to providing magical moments for his guests. School systems must dare to make a difference by breaking out of the traditional teacher-centered classroom teaching and embrace student-centric learning experiences where the teacher serves as a facilitator. Do Walt was a master at creating plans that inspired an entire team to act. The result: a legendary organization with guests who return year after year to relive the magic that Disney created. School systems must also plan for long-term change. Lets not waste, as Walt said, our greatest natural resourceour children.

FAQs on booking Bill Capodagli

  • How to book Bill Capodagli?

    Our booking agents have successfully helped clients around the world secure talent like Bill Capodagli for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Bill Capodagli, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Bill Capodagli or any other celebrity of your choice.
  • How much does it cost to book Bill Capodagli?

    Booking fees for Bill Capodagli, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Bill Capodagli, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Bill Capodagli?

    All American Entertainment has successfully secured celebrity talent like Bill Capodagli for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Bill Capodagli for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Bill Capodagli or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Bill Capodagli or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Bill Capodagli is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Bill Capodagli for your event is $10,000 - $20,000. Bill Capodagli generally travels from MI, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Story Musgrave, M.D., Jan Fields, Doug Lipp, Haydn Shaw and Matthew Luhn. Contact All American Speakers for ratings, reviews, videos and information on scheduling Bill Capodagli for an upcoming event.

Bill Capodagli Speaker Videos

  • Bill Capodagli on The Disney Way
    With nearly three decades of management consulting and corporate research expertise, Bill Capodagli co-authored one of Fortune Magazine's "Best Business Books of 1999," The Disney Way: Harnessing the...
    Innovate the Pixar Way by Bill Capodagli
    Business Lessons from the World's Most Creative Corporate Playground
  • If Walt Ran Your Organization - Part 1

Bill Capodagli Speaking Topics

  • IF WALT RAN YOUR ORGANIZATION! - THE DISNEY WAY

    Based upon the 2016 expanded edition of the best-selling business classic, *The Disney Way*, Bill Capodagli shows audiences why Disney’s values of providing service to customers, training and enabling employees, and managing creativity and innovation are essential in organizations of any size, across diverse industries and markets. Profiling a new set of diverse organizations—TYRA *Beauty*, Rainbow Babies & Children’s Hospital, Ottawa County, Michigan and Science Center of Iowa and others—Bill explains how charismatic leaders encourage teams to apply Walt Disney’s “Dream, Believe, Dare, Do” principles to delight customers, meet challenges and push boundaries. Bill Capodagli has inspired countless individuals and teams for over three decades—championing the customer service, leadership and innovation traditions integral to Disney’s worldwide excellence. His practical applications, timeless advice, and step-by-step “Dream, Believe, Dare, Do” actions continue to enlighten audiences, from entry-level recruits to CEOs, and help transform entrepreneurs and Fortune 500 companies alike. Walt Disneys management lessons are as relevant today as they were four decades ago at the time of his death. And his spirit, the culture he established, and the values he lived by still guide the Disney organization. In this highly acclaimed presentation, Bill Capodagli describes the 6 reasons why Disney is a relevant role model for todays business leaders. Bill shares lessons from The Walt Disney Company and other highly successful companies such as Four Seasons Hotels and Resorts, Mens Warehouse, and Ernst & Young. Walt Disneys Four Principles in Action Dream . . . of an organization where employees and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust Key Learning: Discover your story and communicate it! Believe . . . that every employee is capable of creating magical moments for customers Key Learning: Examine your values and codes of conduct, and understand the importance of using them in decision-making Dare . . . to make a difference! Key Learning: Create a unique culture that breaks down barriers, celebrates failure, and promotes a climate of fun Do . . . create a show-business atmosphere Key Learning: Understand the Story, the Setting, the Roles, and the Backstage Magic

  • LEADERSHIP - THE DISNEY WAY

    Walt Disney was once asked what the secret to his success was and he replied, I dream things and ways of doing business that have never been done before; I test those dreams against my personal believes and the values of the organization; I dare to take the risks to make my dreams a reality; and I put plans together so those dreams do become a reality. Dream, Believe, Dare, Do are the principles that have guided the Disney organization for over 80 years. Walt Disneys leadership not only created an organization that has stood the test of time, but it created an international icon. Can we even imagine a world without Mickey Mouse, Minnie Mouse or Goofy? Walt left us over 40 years ago, but his leadership lessons are as relevant now as they were back then. Bill Capodagli will not only explain the critical elements in Walts definition of leadership, but also provide extraordinary leadership examples from the featured companies in The Disney Way. Bill will also recommend an action plan to improve anyones leadership skills. Walt Disneys Definition of Leadership: the ability to establish and manage a creative climate where people and teams are self-motivated to the successful achievement of long-term goals in an environment of mutual respect and trust.

  • CUSTOMER SERVICE - THE DISNEY WAY

    Walt Disney created an organization that has become the quintessential model for customer service, perhaps in the entire world. In this presentation, Bill Capodagli leads his audience to apply Walts Dream, Believe, Dare, Do principles to achieve a Disney Way service culture. Bill challenges his audience to view their organizations as show business. He clarifies the importance of continuously putting on a good show for guests. Bill encourages audiences to begin a journey of becoming customer-centric producers of their own shows. Walt Disney once said. You dont build the product for yourself. You need to know what people want and build it for them. Bill provides a solid roadmap required to become a customer-centric organization.

  • CREATIVITY AND STORYBOARDING - THE DISNEY WAY

    Walt Disney was indeed a creative genius, even though he often said, we dont allow geniuses around here. His true genius was his ability to focus on being the best by creating something new or reinventing the old. Great leaders dont just meet customer needs; they create unique experiences. They dont simply provide a product or service that meets specifications; they solve customer problems; they fulfill customer dreams; and they create magical moments. In this presentation, Bill Capodagli introduces Storyboarding, a tool that Walt Disney created in the 1930s and continued to use in all of his creative projects for the remainder of his life. Storyboarding is a structured exercise that quickly captures the thoughts and creative ideas from a group of participants. These thoughts and ideas are recorded on cards and then displayed on a board or a wall. The result is what Bill calls an idea landscape. Storyboarding is an ideal tool for generating solutions to problems and enhancing communications. Bill teaches audiences how storyboards can be adapted to a variety of problem-solving situations in which the introduction of the visual element makes interconnections of ideas, creative thoughts and activities readily apparent. Bill will present how Disney creates an environment that is conducive to creativity and innovation. Bill also explains how to apply the nine-step process to move a blue sky dream to a unique guest experience.

  • REINVENTING THE LEARNING EXPERIENCE IN AMERICA - THE DISNEY WAY

    Walt Disney once said, Crowded classrooms and half-day sessions are a tragic waste of our greatest natural resource
    • the minds of our children. According to an ACT college entrance exam study, three-fourths of students who recently took the exam lacked the skills to succeed in entry-level, credit-bearing college courses in reading, math, social studies and science, even though they had taken a high school curriculum designed to prepare them for higher education. School systems need to reinvent the educational process just like Walt reinvented the amusement parks and created Disneyland. In this presentation, Bill Capodagli provides the framework for transforming the learning experience using Walt Disneys credo for successDream, Believe, Dare, Do: Dream Walt Disney made a practice of envisioning the untried and impossible. School systems need to create a vision that motivates teachers, students and parents to succeed in a true learning environment. Believe Walt understood that success comes from an entire team sharing a unique set of values. Creating an organization where teachers, staff and students are motivated to achieve long-term goals in an environment of mutual respect and trust is paramount to reinventing the learning experience. Dare Walt did not follow in the footsteps of others, sit on the sidelines, or take the safe and unimaginative approach to providing magical moments for his guests. School systems must dare to make a difference by breaking out of the traditional teacher-centered classroom teaching and embrace student-centric learning experiences where the teacher serves as a facilitator. Do Walt was a master at creating plans that inspired an entire team to act. The result: a legendary organization with guests who return year after year to relive the magic that Disney created. School systems must also plan for long-term change. Lets not waste, as Walt said, our greatest natural resourceour children.

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Speakers Similar to Bill Capodagli

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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