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Adam Toporek

Customer Experience Expert; Co-Host of the Crack the Customer Code Podcast; Author of " Be Your Customer's Hero"

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Adam Toporek Biography

As a third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam Toporek understands the impact that customer experience can have on the bottom line and brings lessons from the front lines of entrepreneurship to organizations of all sizes.

Much of Toporek’s real-world approach to customer experience comes from his entrepreneurial background. He understands that each organization is different and faces unique challenges and that most organizations are trying to compete on customer experience in a world of shrinking budgets and tight timelines.

Toporek's book Be Your Customer's Hero continues to lauded by people across industries and organizational levels as one of the best frontline customer service books on the market. He co-hosts the Crack the Customer Code podcast, a popular customer experience podcast with over 100,000 downloads.

Speaking Topics
  • Neurowords(TM): Use The Psychology Of Language To Supercharge Your Customer Experience

    In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.

    Participants will learn how the words we choose and the words we use shape our customers’ experiences. By sharing his 3P NeuroWords(TM) Process, Adam provides participants with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.

  • From Hassle to Hero: Paving the Path for Positive Customer Journeys

    Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.

    By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers. This dynamic keynote will reveal a 3-part approach to making your customer’s experience hassle-free. Your participants will learn to:

    -Understand customer hassle and why it’s more than just effort, -Identify the hassles your customers face using a variety of sources, and -Eliminate hassles from your journey by focusing on five root causes.

  • Be Your Customer's Hero: Delivering Hero-Class Customer Service at Every Organization Level

    So many organizations talk about customer service, yet, find that performance in the field rarely matches the expectations of the head office or, more importantly, the expectations of customers. Based on Adam's frontline customer service book, Be Your Customer’s Hero, this presentation is perfect for corporate or franchise annual meetings where you want to kick off or reinforce a customer-centric focus!

  • Be Your Team's Hero: How to Lead A World-Class Customer Experience Team

    In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.

Videos
Books
Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines

Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines

FAQs
  • HOW TO BOOK Adam Toporek?

    Our booking agents have successfully helped clients around the world secure talent like Adam Toporek for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Adam Toporek, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Adam Toporek or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Adam Toporek?

    Booking fees for Adam Toporek, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Adam Toporek, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Adam Toporek?

    All American Entertainment has successfully secured celebrity talent like Adam Toporek for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Adam Toporek for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Adam Toporek or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Adam Toporek or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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During normal business hours, we respond to most inquiries within 4 hours.

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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Customer Experience Expert; Co-Host of the Crack the Customer Code Podcast; Author of " Be Your Customer's Hero"

Travels From:
Orlando, FL, USA
Speaking Fee:

Adam Toporek Biography

As a third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam Toporek understands the impact that customer experience can have on the bottom line and brings lessons from the front lines of entrepreneurship to organizations of all sizes.

Much of Toporek’s real-world approach to customer experience comes from his entrepreneurial background. He understands that each organization is different and faces unique challenges and that most organizations are trying to compete on customer experience in a world of shrinking budgets and tight timelines.

Toporek's book Be Your Customer's Hero continues to lauded by people across industries and organizational levels as one of the best frontline customer service books on the market. He co-hosts the Crack the Customer Code podcast, a popular customer experience podcast with over 100,000 downloads.

Adam Toporek Speaking Topics

  • Neurowords(TM): Use The Psychology Of Language To Supercharge Your Customer Experience

    In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.

    Participants will learn how the words we choose and the words we use shape our customers’ experiences. By sharing his 3P NeuroWords(TM) Process, Adam provides participants with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.

  • From Hassle to Hero: Paving the Path for Positive Customer Journeys

    Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.

    By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers. This dynamic keynote will reveal a 3-part approach to making your customer’s experience hassle-free. Your participants will learn to:

    -Understand customer hassle and why it’s more than just effort, -Identify the hassles your customers face using a variety of sources, and -Eliminate hassles from your journey by focusing on five root causes.

  • Be Your Customer's Hero: Delivering Hero-Class Customer Service at Every Organization Level

    So many organizations talk about customer service, yet, find that performance in the field rarely matches the expectations of the head office or, more importantly, the expectations of customers. Based on Adam's frontline customer service book, Be Your Customer’s Hero, this presentation is perfect for corporate or franchise annual meetings where you want to kick off or reinforce a customer-centric focus!

  • Be Your Team's Hero: How to Lead A World-Class Customer Experience Team

    In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.

Adam Toporek Videos

  • Adam Toporek Customer Experience Keynote Speaker
  • An Incredible Story of HERO Customer Service
    In this excerpt from his Be Your Team's Hero keynote, Adam Toporek tells a funny and incredible story about a hero customer service moment ...
  • Adam Toporek's Mini-Keynote on Customer Experience Leadership
    How does customer experience leadership differ from general leadership? What are the skills and strategies leaders need to successfully lead a...

Adam Toporek Books

Speaker Lists Featuring Adam Toporek

FAQs on booking Adam Toporek

  • How to book Adam Toporek?

    Our booking agents have successfully helped clients around the world secure talent like Adam Toporek for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Adam Toporek, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Adam Toporek or any other celebrity of your choice.
  • How much does it cost to book Adam Toporek?

    Booking fees for Adam Toporek, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Adam Toporek, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Adam Toporek?

    All American Entertainment has successfully secured celebrity talent like Adam Toporek for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Adam Toporek for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Adam Toporek or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Adam Toporek or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Adam Toporek is a keynote speaker and industry expert who speaks on a wide range of topics such as Neurowords(TM): Use The Psychology Of Language To Supercharge Your Customer Experience, From Hassle to Hero: Paving the Path for Positive Customer Journeys, Be Your Customer's Hero: Delivering Hero-Class Customer Service at Every Organization Level and Be Your Team's Hero: How to Lead A World-Class Customer Experience Team. The estimated speaking fee range to book Adam Toporek for your event is $10,000 - $20,000. Adam Toporek generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Sarah Weise, Dan Gingiss, Jeanne Bliss, Don Peppers and Flavio Martins. Contact All American Speakers for ratings, reviews, videos and information on scheduling Adam Toporek for an upcoming live or virtual event.

Adam Toporek Speaking Topics

  • Neurowords(TM): Use The Psychology Of Language To Supercharge Your Customer Experience

    In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.

    Participants will learn how the words we choose and the words we use shape our customers’ experiences. By sharing his 3P NeuroWords(TM) Process, Adam provides participants with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.

  • From Hassle to Hero: Paving the Path for Positive Customer Journeys

    Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.

    By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers. This dynamic keynote will reveal a 3-part approach to making your customer’s experience hassle-free. Your participants will learn to:

    -Understand customer hassle and why it’s more than just effort, -Identify the hassles your customers face using a variety of sources, and -Eliminate hassles from your journey by focusing on five root causes.

  • Be Your Customer's Hero: Delivering Hero-Class Customer Service at Every Organization Level

    So many organizations talk about customer service, yet, find that performance in the field rarely matches the expectations of the head office or, more importantly, the expectations of customers. Based on Adam's frontline customer service book, Be Your Customer’s Hero, this presentation is perfect for corporate or franchise annual meetings where you want to kick off or reinforce a customer-centric focus!

  • Be Your Team's Hero: How to Lead A World-Class Customer Experience Team

    In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.

Adam Toporek Speaker Videos

  • Adam Toporek Customer Experience Keynote Speaker
    An Incredible Story of HERO Customer Service
    In this excerpt from his Be Your Team's Hero keynote, Adam Toporek tells a funny and incredible story about a hero customer service moment ...
  • Adam Toporek's Mini-Keynote on Customer Experience Leadership
    How does customer experience leadership differ from general leadership? What are the skills and strategies leaders need to successfully lead a customer-focused team? In this showcase,...

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Adam Toporek

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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The 2022 Speaking Industry Benchmark Report