In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.
Participants will learn how the words we choose and the words we use shape our customers’ experiences. By sharing his 3P NeuroWords(TM) Process, Adam provides participants with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.
Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.
By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers. This dynamic keynote will reveal a 3-part approach to making your customer’s experience hassle-free. Your participants will learn to:
-Understand customer hassle and why it’s more than just effort, -Identify the hassles your customers face using a variety of sources, and -Eliminate hassles from your journey by focusing on five root causes.
So many organizations talk about customer service, yet, find that performance in the field rarely matches the expectations of the head office or, more importantly, the expectations of customers. Based on Adam's frontline customer service book, Be Your Customer’s Hero, this presentation is perfect for corporate or franchise annual meetings where you want to kick off or reinforce a customer-centric focus!
In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.
An Incredible Story of HERO Customer Service
Adam Toporek's Mini-Keynote on Customer Experience Leadership
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.
In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.
Participants will learn how the words we choose and the words we use shape our customers’ experiences. By sharing his 3P NeuroWords(TM) Process, Adam provides participants with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.
Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.
By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers. This dynamic keynote will reveal a 3-part approach to making your customer’s experience hassle-free. Your participants will learn to:
-Understand customer hassle and why it’s more than just effort, -Identify the hassles your customers face using a variety of sources, and -Eliminate hassles from your journey by focusing on five root causes.
So many organizations talk about customer service, yet, find that performance in the field rarely matches the expectations of the head office or, more importantly, the expectations of customers. Based on Adam's frontline customer service book, Be Your Customer’s Hero, this presentation is perfect for corporate or franchise annual meetings where you want to kick off or reinforce a customer-centric focus!
In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.
Adam Toporek is a keynote speaker and industry expert who speaks on a wide range of topics such as Neurowords(TM): Use The Psychology Of Language To Supercharge Your Customer Experience, From Hassle to Hero: Paving the Path for Positive Customer Journeys, Be Your Customer's Hero: Delivering Hero-Class Customer Service at Every Organization Level and Be Your Team's Hero: How to Lead A World-Class Customer Experience Team. The estimated speaking fee range to book Adam Toporek for your event is $10,000 - $20,000. Adam Toporek generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Libby Gill, Dan Gingiss, Robert Spector, Sarah Weise and Jeanne Bliss. Contact All American Speakers for ratings, reviews, videos and information on scheduling Adam Toporek for an upcoming live or virtual event.
In this revolutionary keynote, Adam Toporek embraces the latest research in neuroscience and psychology to show audiences how to use language to create emotionally impactful customer experiences.
Participants will learn how the words we choose and the words we use shape our customers’ experiences. By sharing his 3P NeuroWords(TM) Process, Adam provides participants with specific actionable techniques that will help them create better customer experiences, better employee experiences, and even better relationships.
Customer emotion has an outsized impact on customer experience, and hassle can be a significant source of negative emotion.
By eliminating these frustrations from our customer’s journey, we open a path for positive emotions to define the customer experience, creating better memories and more loyal customers. This dynamic keynote will reveal a 3-part approach to making your customer’s experience hassle-free. Your participants will learn to:
-Understand customer hassle and why it’s more than just effort, -Identify the hassles your customers face using a variety of sources, and -Eliminate hassles from your journey by focusing on five root causes.
So many organizations talk about customer service, yet, find that performance in the field rarely matches the expectations of the head office or, more importantly, the expectations of customers. Based on Adam's frontline customer service book, Be Your Customer’s Hero, this presentation is perfect for corporate or franchise annual meetings where you want to kick off or reinforce a customer-centric focus!
In this dynamic keynote, Adam provides unique insights into the leader’s role in creating powerful customer experiences and gives you the keys to putting theory into practice with his 3E Leadership Framework. This is not a general leadership talk; this is a laser-focused presentation on how to lead a customer-centric organization.
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.