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Jeff Tobe

Customer Experience Expert

Customer Experience Expert

Travels From Travels From:
Pittsburgh, PA, USA
Speaking Fee Speaking Fee:

Jeff Tobe Biography

Certified Speaking Professional Jeff Tobe, M.Ed., CSP, was chosen by readers of Convention & Meetings Magazine as one of the top 15 speakers in North America. He is one of the most dynamic speakers in the world, as attested to by clients including PNC Bank, Microsoft, RE/MAX International, Erickson Living, The Dubai Water Authority and Pepsi Cola International. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer EXPERIENCE by getting your people more ENGAGED at what they do every day. Tobe is the author of the wildly popular book Coloring Outside. His newest book, “The CX Edge: Critical Customer Experience Questions to Help You ATTRACT, KEEP and WOW Customers” is quickly becoming one of the hottest business books on the market today.

Over 20 years as a speaker, trainer, and business consultant has given Tobe the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. Whether you’re an accountant, an HR professional, a retailer, or a doctor, you share one marketing imperative: If you truly want to focus on your customer, you must see your business as your customer sees it. Tobe helps employees and employers put on their “customer glasses” to create meaningful change.

Jeff Tobe Speaking Topics

  • Let's Get ENGAGED!

    "Only 42% of American workers are engaged in what they do everyday. That leaves 58% who come to work because they just need the job! -Jeff Tobe

    In this brand new keynote, Certified Speaking Professional, Jeff Tobe DOES NOT ask your audience to marry him!! What he does do is to make people aware of how important it is to get your people engaged at what they do every day. In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the “Four Pillars of Engagement:


    • TRUST



  • ANTICIPATE: Know What Customers Need Before They Do!

    ANTICIPATE: Know What Your Customers Need Before They Do!

    In this high-energy, fast-paced session, Jeff encourages attendees to begin to consider their internal and external customer's experience NOT just customer service. Tobe believes that SERVICE = SATISFACTION but EXPERIENCE = LOYALTY. Whether it is a group of salespeople, educators or healthcare workers, we now have to look at our professions from a whole new perspective.

  • Listening Between The Lines

    Listening Between the Lines: Effective Communication Skills

    "Listening is power in the communication process" according to Jeff Tobe. All world class professionals have perfected their listening skills. Have your people? If not, then Jeff shares nine techniques to more effective listening and communication which will set you apa

  • Coloring Outside the Lines; Creative Problem Solving

    Most Requested Programs: ------------------------• Coloring Outside the Lines : Creative Problem Solving

    Creatively changing the way you do business and look at what you do, will open many doors. In cOLOring OuTSidE ThE LiNEs , Jeff Tobe will unleash your innovative thinking skills and challenge you to step outside of your comfort zone to position what your organization offers more creatively than ever before.

Jeff Tobe Videos

  • Jeff Tobe HEALTHCARE keynote testimonial
    Brian Lee, Founder of the Healthcare Service Excellence conference raves about Jeff Tobe's PATIENT EXPERIENCE keynote!
  • Jeff Tobe PREVIEW
    In this 2 minute video, keynote speaker, trainer and consultant, Jeff Tobe shares what he can do for YOUR audience.

Jeff Tobe Books

  • Coloring Outside the Lines
    Coloring Outside the Lines

Speaker Lists Featuring Jeff Tobe

  • Customer Experience Consultants & Experts

    Top Keynote Speakers on Customer Experience (CX)

    Customer experience encompasses all of a customer’s interactions with a brand, ranging from advertising and sales process to price fairness and customer service after the purchase. These keynote speakers are experts and...

FAQs on booking Jeff Tobe

  • How do I book Jeff Tobe to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Jeff Tobe for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Jeff Tobe, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jeff Tobe or any other speaker of your choice.
  • What are the speaker fees for Jeff Tobe

    Speaking fees for Jeff Tobe, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jeff Tobe are for live events and for virtual events. For the most current speaking fee to hire Jeff Tobe, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Jeff Tobe speak about?

  • Where does Jeff Tobe travel from?

    Jeff Tobe generally travels from Pittsburgh, PA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Jeff Tobe’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Jeff Tobe for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jeff Tobe for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jeff Tobe or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Jeff Tobe is a keynote speaker and industry expert who speaks on a wide range of topics such as Let's Get ENGAGED!, ANTICIPATE: Know What Customers Need Before They Do!, Listening Between The Lines and Coloring Outside the Lines; Creative Problem Solving. The estimated speaking fee range to book Jeff Tobe for your event is $10,000 - $20,000. Jeff Tobe generally travels from Pittsburgh, PA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Robert Spector, Dennis Snow, Don Peppers, Micah Solomon and Doug Lipp. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jeff Tobe for an upcoming live or virtual event.

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