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Jeff Tobe

Customer Experience Expert

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Jeff Tobe Biography

Certified Speaking Professional Jeff Tobe, M.Ed., CSP, was chosen by readers of Convention & Meetings Magazine as one of the top 15 speakers in North America. He is one of the most dynamic speakers in the world, as attested to by clients including PNC Bank, Microsoft, RE/MAX International, Erickson Living, The Dubai Water Authority and Pepsi Cola International. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer EXPERIENCE by getting your people more ENGAGED at what they do every day. Tobe is the author of the wildly popular book Coloring Outside. His newest book, “The CX Edge: Critical Customer Experience Questions to Help You ATTRACT, KEEP and WOW Customers” is quickly becoming one of the hottest business books on the market today.

Over 20 years as a speaker, trainer, and business consultant has given Tobe the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. Whether you’re an accountant, an HR professional, a retailer, or a doctor, you share one marketing imperative: If you truly want to focus on your customer, you must see your business as your customer sees it. Tobe helps employees and employers put on their “customer glasses” to create meaningful change.

Speaking Topics
  • Let's Get ENGAGED!

    "Only 42% of American workers are engaged in what they do everyday. That leaves 58% who come to work because they just need the job! -Jeff Tobe

    In this brand new keynote, Certified Speaking Professional, Jeff Tobe DOES NOT ask your audience to marry him!! What he does do is to make people aware of how important it is to get your people engaged at what they do every day. In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the “Four Pillars of Engagement:

    • CURIOUSITY

    • TRUST

    • ACCOUNTABILITY

    • COMMUNICATION

  • ANTICIPATE: Know What Customers Need Before They Do!

    ANTICIPATE: Know What Your Customers Need Before They Do!

    In this high-energy, fast-paced session, Jeff encourages attendees to begin to consider their internal and external customer's experience NOT just customer service. Tobe believes that SERVICE = SATISFACTION but EXPERIENCE = LOYALTY. Whether it is a group of salespeople, educators or healthcare workers, we now have to look at our professions from a whole new perspective.

  • Listening Between The Lines

    Listening Between the Lines: Effective Communication Skills

    "Listening is power in the communication process" according to Jeff Tobe. All world class professionals have perfected their listening skills. Have your people? If not, then Jeff shares nine techniques to more effective listening and communication which will set you apa

  • Coloring Outside the Lines; Creative Problem Solving

    Most Requested Programs: ------------------------• Coloring Outside the Lines : Creative Problem Solving

    Creatively changing the way you do business and look at what you do, will open many doors. In cOLOring OuTSidE ThE LiNEs , Jeff Tobe will unleash your innovative thinking skills and challenge you to step outside of your comfort zone to position what your organization offers more creatively than ever before.

Videos
Hqdefault

Jeff Tobe PREVIEW

In this 2 minute video, keynote speaker, trainer and consultant, Jeff Tobe...
Books
Coloring Outside the Lines

Coloring Outside the Lines

FAQs
  • HOW TO BOOK Jeff Tobe?

    Our booking agents have successfully helped clients around the world secure talent like Jeff Tobe for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Jeff Tobe, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Jeff Tobe or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Jeff Tobe?

    Speaking fees for Jeff Tobe, or any other keynote speakers and celebrities, are determined based on a number of factors and may change without notice. The amount that Jeff Tobe charges to speak often varies according to the circumstances, including their schedule, market conditions, length of presentation, and the location of the event. The speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Jeff Tobe, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Jeff Tobe?

    All American Entertainment has successfully secured celebrity talent like Jeff Tobe for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Jeff Tobe for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Jeff Tobe or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Jeff Tobe or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

Users also viewed these speakers:

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

Customer Experience Expert

Travels From:
Pittsburgh, PA, USA
Speaking Fee:

Jeff Tobe Biography

Certified Speaking Professional Jeff Tobe, M.Ed., CSP, was chosen by readers of Convention & Meetings Magazine as one of the top 15 speakers in North America. He is one of the most dynamic speakers in the world, as attested to by clients including PNC Bank, Microsoft, RE/MAX International, Erickson Living, The Dubai Water Authority and Pepsi Cola International. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer EXPERIENCE by getting your people more ENGAGED at what they do every day. Tobe is the author of the wildly popular book Coloring Outside. His newest book, “The CX Edge: Critical Customer Experience Questions to Help You ATTRACT, KEEP and WOW Customers” is quickly becoming one of the hottest business books on the market today.

Over 20 years as a speaker, trainer, and business consultant has given Tobe the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. Whether you’re an accountant, an HR professional, a retailer, or a doctor, you share one marketing imperative: If you truly want to focus on your customer, you must see your business as your customer sees it. Tobe helps employees and employers put on their “customer glasses” to create meaningful change.

Jeff Tobe Speaking Topics

  • Let's Get ENGAGED!

    "Only 42% of American workers are engaged in what they do everyday. That leaves 58% who come to work because they just need the job! -Jeff Tobe

    In this brand new keynote, Certified Speaking Professional, Jeff Tobe DOES NOT ask your audience to marry him!! What he does do is to make people aware of how important it is to get your people engaged at what they do every day. In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the “Four Pillars of Engagement:

    • CURIOUSITY

    • TRUST

    • ACCOUNTABILITY

    • COMMUNICATION

  • ANTICIPATE: Know What Customers Need Before They Do!

    ANTICIPATE: Know What Your Customers Need Before They Do!

    In this high-energy, fast-paced session, Jeff encourages attendees to begin to consider their internal and external customer's experience NOT just customer service. Tobe believes that SERVICE = SATISFACTION but EXPERIENCE = LOYALTY. Whether it is a group of salespeople, educators or healthcare workers, we now have to look at our professions from a whole new perspective.

  • Listening Between The Lines

    Listening Between the Lines: Effective Communication Skills

    "Listening is power in the communication process" according to Jeff Tobe. All world class professionals have perfected their listening skills. Have your people? If not, then Jeff shares nine techniques to more effective listening and communication which will set you apa

  • Coloring Outside the Lines; Creative Problem Solving

    Most Requested Programs: ------------------------• Coloring Outside the Lines : Creative Problem Solving

    Creatively changing the way you do business and look at what you do, will open many doors. In cOLOring OuTSidE ThE LiNEs , Jeff Tobe will unleash your innovative thinking skills and challenge you to step outside of your comfort zone to position what your organization offers more creatively than ever before.

Jeff Tobe Videos

  • Jeff Tobe HEALTHCARE keynote testimonial
    Brian Lee, Founder of the Healthcare Service Excellence conference raves about Jeff Tobe's PATIENT EXPERIENCE keynote!
  • Jeff Tobe PREVIEW
    In this 2 minute video, keynote speaker, trainer and consultant, Jeff Tobe shares what he can do for YOUR audience.

Jeff Tobe Books

Speaker Lists Featuring Jeff Tobe

FAQs on booking Jeff Tobe

  • How to book Jeff Tobe?

    Our booking agents have successfully helped clients around the world secure talent like Jeff Tobe for both live and virtual events for over 20 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Jeff Tobe, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Jeff Tobe or any other celebrity of your choice.
  • How much does it cost to book Jeff Tobe?

    Speaking fees for Jeff Tobe, or any other keynote speakers and celebrities, are determined based on a number of factors and may change without notice. The amount that Jeff Tobe charges to speak often varies according to the circumstances, including their schedule, market conditions, length of presentation, and the location of the event. The speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Jeff Tobe, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Jeff Tobe?

    All American Entertainment has successfully secured celebrity talent like Jeff Tobe for clients worldwide for more than 20 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Jeff Tobe for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Jeff Tobe or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Jeff Tobe or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Jeff Tobe is a keynote speaker and industry expert who speaks on a wide range of topics such as Let's Get ENGAGED!, ANTICIPATE: Know What Customers Need Before They Do!, Listening Between The Lines and Coloring Outside the Lines; Creative Problem Solving. The estimated speaking fee range to book Jeff Tobe for your event is $10,000 - $20,000. Jeff Tobe generally travels from Pittsburgh, PA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Robert Spector, Dennis Snow, Don Peppers, Micah Solomon and Doug Lipp. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jeff Tobe for an upcoming live or virtual event.

Jeff Tobe Speaking Topics

  • Let's Get ENGAGED!

    "Only 42% of American workers are engaged in what they do everyday. That leaves 58% who come to work because they just need the job! -Jeff Tobe

    In this brand new keynote, Certified Speaking Professional, Jeff Tobe DOES NOT ask your audience to marry him!! What he does do is to make people aware of how important it is to get your people engaged at what they do every day. In his usual high-energy, high-humor and high-content style, Jeff walks audiences through the “Four Pillars of Engagement:

    • CURIOUSITY

    • TRUST

    • ACCOUNTABILITY

    • COMMUNICATION

  • ANTICIPATE: Know What Customers Need Before They Do!

    ANTICIPATE: Know What Your Customers Need Before They Do!

    In this high-energy, fast-paced session, Jeff encourages attendees to begin to consider their internal and external customer's experience NOT just customer service. Tobe believes that SERVICE = SATISFACTION but EXPERIENCE = LOYALTY. Whether it is a group of salespeople, educators or healthcare workers, we now have to look at our professions from a whole new perspective.

  • Listening Between The Lines

    Listening Between the Lines: Effective Communication Skills

    "Listening is power in the communication process" according to Jeff Tobe. All world class professionals have perfected their listening skills. Have your people? If not, then Jeff shares nine techniques to more effective listening and communication which will set you apa

  • Coloring Outside the Lines; Creative Problem Solving

    Most Requested Programs: ------------------------• Coloring Outside the Lines : Creative Problem Solving

    Creatively changing the way you do business and look at what you do, will open many doors. In cOLOring OuTSidE ThE LiNEs , Jeff Tobe will unleash your innovative thinking skills and challenge you to step outside of your comfort zone to position what your organization offers more creatively than ever before.

Jeff Tobe Speaker Videos

  • Jeff Tobe HEALTHCARE keynote testimonial
    Brian Lee, Founder of the Healthcare Service Excellence conference raves about Jeff Tobe's PATIENT EXPERIENCE keynote!
    Jeff Tobe PREVIEW
    In this 2 minute video, keynote speaker, trainer and consultant, Jeff Tobe shares what he can do for YOUR audience.

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Jeff Tobe

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

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