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Mark C. Thompson

Expert on Executive Leadership & Bestselling Business Author

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Mark C. Thompson Biography

Mark C. Thompson is an expert on executive leadership, business strategy, and innovation who has spent over 25 years leading teams and building companies from the ground up. He delivers actionable, valuable, and practical advice for leaders at all levels of an organization.

Forbes Magazine says Thompson has the ‘Midas’ touch as a sought after coach, speaker, and venture investor. His New York Times bestselling books include: "ADMIRED: 21 Ways to Double Your Value;" "Now Build a Great Business;" and "Success Built to Last – Creating a Life that Matters." he's also an Innovation Leadership columnist for Forbes.com, Inc.com, and FastCompany.com.

Thompson was Charles Schwab’s former Chief of Staff and Chief Customer Experience Officer, and the Executive Producer of Schwab.com which today has assets over $3 Trillion. He is a co-founding advisor of Sir Richard Branson’s Entrepreneurship Centres. He is a founding advisor of the Stanford Realtime Venture Design Lab, and served as a visiting scholar at his alma mater, Stanford University, and adjunct faculty at the World Economic Forum, World Business Forum, and John F. Kennedy University.

A successful venture capitalist over the last two decades, Thompson was as an early investor in companies like Facebook, Netflix and founding board member of Esurance. He has been a Board Member for many well-known technology, biotech and retail companies, including Best Buy, Korn Ferry, and Interwoven (now owned by HP). He was the Chairman of the Board for Rioport, which popularized the MP3 player prior to the iPod.

Among Thompson’s passions are music and Broadway. He serves as a founding Board of Directors member for Smule, the top music app company on iTunes which has over 125 million users worldwide. As a Broadway producer, his plays have earned ten nominations and five Tony Awards.

Speaking Topics
  • Fanatic Sales Growth - Success Built to Last - Growing from Good to Great to ADMIRED

    In this high-impact keynote, Mark reveals the critical drivers behind long-term sales growth and enduring success. He lays out the key factors that differentiate companies that are Good, those that become Great and those that are ADMIRED.

    • How world-class teams generate unstoppable growth

    • Avoiding common mistakes that cut sales in half

    • 5 Tools To Double Sales: Positioning-Pain-Promise-Proof-Planning

    • The customer service strategies that drive customer retention

    • Discovering what your market craves and getting ahead of the curve

  • Most Admired Leadership: Nobody Does it Alone! Building Great Teams

    Mark shares insights into the top leadership qualities of the world’s Most Admired Leaders according to the most engaged employees. In a broad survey of over 10,000 employees in 110 countries, Mark’s research team identified the top eight leadership traits that people want from their leaders. He presents case studies from many of these leaders including his experience working directly with several of them. He outlines how the Most Admired leaders have achieved such enduring success over decades and how they consistently:

    • Recruit, Build and Retain the highest performing teams

    • Create a corporate culture that Inspires loyalty and engagement

    • Face adversity and bounce back from failures

    • Challenge themselves and their teams year after year to outdo themselves and achieve continuous and long-term growth

    • Learn what their MVP’s value and what drives them in their lives and work

  • Building a Most Admired Brand through Customer and Employee Engagement

    Leaders of the world’s Most Admired Companies know that the customer experience IS the brand! Customer engagement is not about transactions, it’s about RELATIONSHIPS • acting as though you’d put your own money on the line in your customer’s company. If you were investing in your customer’s company, you’d think differently about how you deal with them and fight for their success like it was your own. Mark brings many examples of how the most admired brands approach customer engagement and set the standard for lasting customer relationships in their industries. These companies understand four key components that lead to lasting customer relationships:

    • Every touchpoint that a customer encounters is defining your brand

    • Delivering a consistent experience regardless of point of contact or method of communication

    • A high level of Employee Engagement is critical to achieving Customer Engagement

    • Knowing what your MVPs (both customers and employees) value is key

  • Business Transformation: Drive Change and Create a Culture of Innovation

    Disruptive innovation is happening all around us in almost every industry. “Disruptive Innovation” can mean: disrupting your competitors, customer relationships, internal processes, reward systems, management strategy, the status quo and “last century thinking”. But how do you create a culture of innovation that enables a big company to think and act like a small one? Mark shares insights on world-class companies that struggled with change • some that failed to adjust to meet changing markets and others that reinvented their business models and transformed entire industries with disruptive innovations. Mark answers several questions that will help you understand how to:

    • Enable your teams to not only embrace change, but lead business transformation

    • Operationalize innovation while still meeting the demands of Wall Street

    • Remove the fear of failure for disruptive ideas

    • Create incentive systems that reward those that challenge “business as usual”

    • Empower employees at every level to make change happen

Videos
Books
Admired: 21 Ways to Double Your Value

Admired: 21 Ways to Double Your Value

Success Built to Last: Creating a Life that Matters

Success Built to Last: Creating a Life that Matters

FAQs
  • How do I book Mark C. Thompson to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Mark C. Thompson for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Mark C. Thompson, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Mark C. Thompson or any other speaker of your choice.
  • What are the speaker fees for Mark C. Thompson

    Speaking fees for Mark C. Thompson, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Mark C. Thompson are $20,000 - $30,000 for live events and available upon request for virtual events. For the most current speaking fee to hire Mark C. Thompson, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Mark C. Thompson speak about?

  • Where does Mark C. Thompson travel from?

    Mark C. Thompson generally travels from San Francisco, CA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Mark C. Thompson’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Mark C. Thompson for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Mark C. Thompson for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Mark C. Thompson or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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During normal business hours, we respond to most inquiries within 4 hours.

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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

Expert on Executive Leadership & Bestselling Business Author

Travels From:
San Francisco, CA, USA
Speaking Fee:

Mark C. Thompson Biography

Mark C. Thompson is an expert on executive leadership, business strategy, and innovation who has spent over 25 years leading teams and building companies from the ground up. He delivers actionable, valuable, and practical advice for leaders at all levels of an organization.

Forbes Magazine says Thompson has the ‘Midas’ touch as a sought after coach, speaker, and venture investor. His New York Times bestselling books include: "ADMIRED: 21 Ways to Double Your Value;" "Now Build a Great Business;" and "Success Built to Last – Creating a Life that Matters." he's also an Innovation Leadership columnist for Forbes.com, Inc.com, and FastCompany.com.

Thompson was Charles Schwab’s former Chief of Staff and Chief Customer Experience Officer, and the Executive Producer of Schwab.com which today has assets over $3 Trillion. He is a co-founding advisor of Sir Richard Branson’s Entrepreneurship Centres. He is a founding advisor of the Stanford Realtime Venture Design Lab, and served as a visiting scholar at his alma mater, Stanford University, and adjunct faculty at the World Economic Forum, World Business Forum, and John F. Kennedy University.

A successful venture capitalist over the last two decades, Thompson was as an early investor in companies like Facebook, Netflix and founding board member of Esurance. He has been a Board Member for many well-known technology, biotech and retail companies, including Best Buy, Korn Ferry, and Interwoven (now owned by HP). He was the Chairman of the Board for Rioport, which popularized the MP3 player prior to the iPod.

Among Thompson’s passions are music and Broadway. He serves as a founding Board of Directors member for Smule, the top music app company on iTunes which has over 125 million users worldwide. As a Broadway producer, his plays have earned ten nominations and five Tony Awards.

Mark C. Thompson Speaking Topics

  • Fanatic Sales Growth - Success Built to Last - Growing from Good to Great to ADMIRED

    In this high-impact keynote, Mark reveals the critical drivers behind long-term sales growth and enduring success. He lays out the key factors that differentiate companies that are Good, those that become Great and those that are ADMIRED.

    • How world-class teams generate unstoppable growth

    • Avoiding common mistakes that cut sales in half

    • 5 Tools To Double Sales: Positioning-Pain-Promise-Proof-Planning

    • The customer service strategies that drive customer retention

    • Discovering what your market craves and getting ahead of the curve

  • Most Admired Leadership: Nobody Does it Alone! Building Great Teams

    Mark shares insights into the top leadership qualities of the world’s Most Admired Leaders according to the most engaged employees. In a broad survey of over 10,000 employees in 110 countries, Mark’s research team identified the top eight leadership traits that people want from their leaders. He presents case studies from many of these leaders including his experience working directly with several of them. He outlines how the Most Admired leaders have achieved such enduring success over decades and how they consistently:

    • Recruit, Build and Retain the highest performing teams

    • Create a corporate culture that Inspires loyalty and engagement

    • Face adversity and bounce back from failures

    • Challenge themselves and their teams year after year to outdo themselves and achieve continuous and long-term growth

    • Learn what their MVP’s value and what drives them in their lives and work

  • Building a Most Admired Brand through Customer and Employee Engagement

    Leaders of the world’s Most Admired Companies know that the customer experience IS the brand! Customer engagement is not about transactions, it’s about RELATIONSHIPS • acting as though you’d put your own money on the line in your customer’s company. If you were investing in your customer’s company, you’d think differently about how you deal with them and fight for their success like it was your own. Mark brings many examples of how the most admired brands approach customer engagement and set the standard for lasting customer relationships in their industries. These companies understand four key components that lead to lasting customer relationships:

    • Every touchpoint that a customer encounters is defining your brand

    • Delivering a consistent experience regardless of point of contact or method of communication

    • A high level of Employee Engagement is critical to achieving Customer Engagement

    • Knowing what your MVPs (both customers and employees) value is key

  • Business Transformation: Drive Change and Create a Culture of Innovation

    Disruptive innovation is happening all around us in almost every industry. “Disruptive Innovation” can mean: disrupting your competitors, customer relationships, internal processes, reward systems, management strategy, the status quo and “last century thinking”. But how do you create a culture of innovation that enables a big company to think and act like a small one? Mark shares insights on world-class companies that struggled with change • some that failed to adjust to meet changing markets and others that reinvented their business models and transformed entire industries with disruptive innovations. Mark answers several questions that will help you understand how to:

    • Enable your teams to not only embrace change, but lead business transformation

    • Operationalize innovation while still meeting the demands of Wall Street

    • Remove the fear of failure for disruptive ideas

    • Create incentive systems that reward those that challenge “business as usual”

    • Empower employees at every level to make change happen

Mark C. Thompson Videos

  • Mark Thompson: CEO Virgin Unite, Business Author, Entrepreneur ...
    A renowned leadership coach, speaker, best selling author, venture capitalist and Tony-nominated Broadway producer, Mark C. Thompson ...
  • Mark C Thompson Business Growth, Sales, Leadership Keynote ...
    Companies like Rite Aid, Wells Fargo and Intel have booked Mark C Thompson because he gets results! See for yourself in this speaker demo ...

Mark C. Thompson Books

Speaker Lists Featuring Mark C. Thompson

FAQs on booking Mark C. Thompson

  • How do I book Mark C. Thompson to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Mark C. Thompson for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Mark C. Thompson, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Mark C. Thompson or any other speaker of your choice.
  • What are the speaker fees for Mark C. Thompson

    Speaking fees for Mark C. Thompson, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Mark C. Thompson are $20,000 - $30,000 for live events and available upon request for virtual events. For the most current speaking fee to hire Mark C. Thompson, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Mark C. Thompson speak about?

  • Where does Mark C. Thompson travel from?

    Mark C. Thompson generally travels from San Francisco, CA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Mark C. Thompson’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Mark C. Thompson for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Mark C. Thompson for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Mark C. Thompson or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Mark C. Thompson is a keynote speaker and industry expert who speaks on a wide range of topics such as , , Fanatic Sales Growth - Success Built to Last - Growing from Good to Great to ADMIRED, Most Admired Leadership: Nobody Does it Alone! Building Great Teams, Building a Most Admired Brand through Customer and Employee Engagement and Business Transformation: Drive Change and Create a Culture of Innovation. The estimated speaking fee range to book Mark C. Thompson for your event is $20,000 - $30,000. Mark C. Thompson generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Tim Sanders, Richard Florida, Peter Sheahan, Don Peppers and Dr. Jackie Freiberg. Contact All American Speakers for ratings, reviews, videos and information on scheduling Mark C. Thompson for an upcoming live or virtual event.

Mark C. Thompson Speaking Topics

  • Fanatic Sales Growth - Success Built to Last - Growing from Good to Great to ADMIRED

    In this high-impact keynote, Mark reveals the critical drivers behind long-term sales growth and enduring success. He lays out the key factors that differentiate companies that are Good, those that become Great and those that are ADMIRED.

    • How world-class teams generate unstoppable growth

    • Avoiding common mistakes that cut sales in half

    • 5 Tools To Double Sales: Positioning-Pain-Promise-Proof-Planning

    • The customer service strategies that drive customer retention

    • Discovering what your market craves and getting ahead of the curve

  • Most Admired Leadership: Nobody Does it Alone! Building Great Teams

    Mark shares insights into the top leadership qualities of the world’s Most Admired Leaders according to the most engaged employees. In a broad survey of over 10,000 employees in 110 countries, Mark’s research team identified the top eight leadership traits that people want from their leaders. He presents case studies from many of these leaders including his experience working directly with several of them. He outlines how the Most Admired leaders have achieved such enduring success over decades and how they consistently:

    • Recruit, Build and Retain the highest performing teams

    • Create a corporate culture that Inspires loyalty and engagement

    • Face adversity and bounce back from failures

    • Challenge themselves and their teams year after year to outdo themselves and achieve continuous and long-term growth

    • Learn what their MVP’s value and what drives them in their lives and work

  • Building a Most Admired Brand through Customer and Employee Engagement

    Leaders of the world’s Most Admired Companies know that the customer experience IS the brand! Customer engagement is not about transactions, it’s about RELATIONSHIPS • acting as though you’d put your own money on the line in your customer’s company. If you were investing in your customer’s company, you’d think differently about how you deal with them and fight for their success like it was your own. Mark brings many examples of how the most admired brands approach customer engagement and set the standard for lasting customer relationships in their industries. These companies understand four key components that lead to lasting customer relationships:

    • Every touchpoint that a customer encounters is defining your brand

    • Delivering a consistent experience regardless of point of contact or method of communication

    • A high level of Employee Engagement is critical to achieving Customer Engagement

    • Knowing what your MVPs (both customers and employees) value is key

  • Business Transformation: Drive Change and Create a Culture of Innovation

    Disruptive innovation is happening all around us in almost every industry. “Disruptive Innovation” can mean: disrupting your competitors, customer relationships, internal processes, reward systems, management strategy, the status quo and “last century thinking”. But how do you create a culture of innovation that enables a big company to think and act like a small one? Mark shares insights on world-class companies that struggled with change • some that failed to adjust to meet changing markets and others that reinvented their business models and transformed entire industries with disruptive innovations. Mark answers several questions that will help you understand how to:

    • Enable your teams to not only embrace change, but lead business transformation

    • Operationalize innovation while still meeting the demands of Wall Street

    • Remove the fear of failure for disruptive ideas

    • Create incentive systems that reward those that challenge “business as usual”

    • Empower employees at every level to make change happen

Mark C. Thompson Speaker Videos

  • Mark Thompson: CEO Virgin Unite, Business Author, Entrepreneur ...
    A renowned leadership coach, speaker, best selling author, venture capitalist and Tony-nominated Broadway producer, Mark C. Thompson ...
    Mark C Thompson Business Growth, Sales, Leadership Keynote ...
    Companies like Rite Aid, Wells Fargo and Intel have booked Mark C Thompson because he gets results! See for yourself in this speaker demo ...

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Mark C. Thompson

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

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