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Influencer: The Power to Change Anything
We all want to be influencers. Hardly a day passes that we dont try to influence ourselves or others to do something new and different. Whether youre looking to improve your relationships with your direct reports or motivate your employees to demonstrate more concern for profitability, you are continually working on ways to exert influence.
And yet, in spite of the fact that were routinely trying to help ourselves and others alter their behavior, few of us can articulate a model of what it takes to do so. Its time this changed.
In this fast-paced and inspiring presentation based on the *New York Times* best seller, *Influencer: The Power to Change Anything*, you will learn to create rapid and sustainable change. You will journey from San Francisco to Thailand and meet influence masters who have made change not only achievable and sustainable, but inevitable. Youll find out why some managers have increased productivity repeatedly and significantlywhile others have failed miserably. In short, you'll discover how to:
-Motivate yourself and others to do things you don't feel like doing
-Rapidly master new skills to achieve greater results
-Harness the power of peer pressure to accelerate change
-Quickly amass the social influence to change the behavior of hundreds or thousands of people
-Use the invisible and constant power of the environment to make change the path of least resistance
The most important capacity you can hold is the capacity to influence behavior. Once you tap into the power of influence, you can begin to solve the problems you care about mostfrom the simplest to the most persistent, resistant, and profound challenges you can imagine.
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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Behind the problems that routinely plague organizations, teams, and families, youll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badlyand nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and performance plummets.
New research demonstrates that these disappointments arent just irritatingtheyre costlysapping organizational performance by 20 to 50 percent and accounting for up to 90 percent of divorces. *Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior* draws from over 10,000 hours of real-life observations to teach you the core management skills for achieving individual, team and organizational excellence. By applying the book's step-by-step approach to dealing with motivation and ability issues, you'll be better able to solve problems, confront and manage gaps and ultimately achieve higher levels of performance.
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Crucial Conversations: Tools for Talking When Stakes are High
If you feel stuck-in a relationship, in your career, at home, wherever• chances are there's a crucial conversation that's keeping you there. New York Times best seller *Crucial Conversations* introduces you to the principles you need to handle crucial conversations-principles that if practiced will yield major improvements in areas like productivity, quality, safety, diversity, change management, and personal relationships.
After more than 25 years of research in two dozen industries involving over 25,000 individuals, we have found that:
-All relationships, families, teams, and organizations have problems.
-The difference between good organizations and the best is not how many problems they have. The difference is how respectfully and rapidly they get problems solved.
-People's ability to confront emotionally and politically risky topics (crucial conversations) with each other is the #1 predictor of rapid problem-solving.
-Get unstuck and improve your results and relationships. Start today by improving your ability to handle crucial conversations. Crucial Conversations teaches you the skills for dealing with them well.
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10x Your Influence: Create Sustainable Change with Six Sources of Influence™
Change efforts fail when leaders narrowly look for a single cause behind their persistent problems and then try to implement quick-fix solutions.
On the other hand, influencers succeed because they understand that most problems are fed not by a single cause, but by a conspiracy of causes. They merge multiple sources of influence into a strategy that can overpower even the most persistent and resistant problems.
In a recent study published in MIT Sloan Management Review, VitalSmarts researchers found that those who combine all Six Sources of Influence are ten times more likely to succeed at producing substantial and sustainable change. These results held true across areas of:
-C-Level concerns—bureaucratic infighting, silo thinking, and lack of accountability
-Corporate change initiatives—internal restructurings, quality and productivity improvements, new product launches
-Personal challenges—overeating, smoking, overspending, binge drinking
Learn a step-by-step strategy for exponentially increasing your power to change your greatest and most persistent challenges.
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Four Crucial Skills of a High Performance Cultural Operating System
Similar to our modern gadgets, organizations have operating systems—cultural operating systems. Both electronic and cultural operating systems (COS) provide a set of rules that guide behavior.
But while electronic intelligence is processed using written coded rules, a COS is also driven by unwritten rules. For example, executives may write cultural mandates that direct employees to take initiative, speak candidly, and act as a team. Yet when you watch what employees actually do, you realize the unwritten rules are avoid risk, defer to the boss, and stay in your silo.
So what makes a powerful COS?
This engaging presentation will use case study examples to identify the four key skills of a high performance COS. Our research shows organizations need these skills to enable world-class execution.
Each skill addresses a critical competency for personal, interpersonal, team or organizational effectiveness. The skills are found in four categories:
1. Personal: Self-directed change
2. Interpersonal: Open dialogue
3. Team: Universal accountability
4. Organizational: Influential leadership
When these crucial skills are present, things run smoothly and improve routinely. When these crucial skills are absent, the system bogs down and gets mired in mediocrity—or worse.
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