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Scott McKain

Best-selling Author; Customer Service and Experience Speaker

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 Scott McKain Biography

Best-selling author and internationally renowned speaker Scott McKain's captivating presentations and best-selling books clearly reveal how to create more compelling connections between you and your customers, and how to stand out and move up, regardless of the economic climate in your industry. There are a myriad of choices in the marketplace for prospects and customers seeking the products and services of your industry. So, how does your organization—and the professionals who work with you—stand out from the plethora of competitors?

In today's Facebook/Twitter/social media world, a dissatisfied customer now has a platform to broadcast their opinions regarding your organization to the world in an instant. In this volatile environment, it's never been more important to understand and execute the steps necessary to create the "Ultimate Customer Experience."

McKain's calling is business—and his passion is platform presentations. He blends a unique combination of vast speaking experience with new, cutting-edge information. He is one of about 150 living members of the Professional Speakers Hall of Fame; was recently recognized by Social Media Marketing Magazine as one of "the fifty most influential marketing authors on Twitter"; and was dubbed one of the "top 25 people for Gen Y and Millennial leaders to follow on Twitter" by GenJuice, a leading resource for emerging professionals.

In his book, Collapse of Distinction, McKain takes a revolutionary approach in clearly showing how organizations and individual professionals create differentiation in the marketplace. Collapse of Distinction was named one of the top 10 business books of the year by The Miami Herald, the Huffington Post, and other major media outlets, and reached the #1 spot on Amazon.com's list of business bestsellers. McKain has also authored two other bestsellers: ALL Business Is Show Business! and What Customers REALLY Want. He has appeared multiple times as a commentator on the FOX News Channel and is a member of the Speakers Roundtable, an elite, invitation-only group of 20 business speakers considered by many to be among the best in the world. McKain was selected by Arnold Schwarzenegger to be the speaker for the Great American Workout, held on the White House lawn, with the President in attendance. And, he portrayed the villain in the internationally acclaimed movie Stroszek, directed by legendary filmmaker Werner Herzog. Roger Ebert praised McKain in his review, and named the film one of his "great movies."

McKain's approach of "The Ultimate Customer Experience" is extraordinarily relevant, no matter your organization's products or services. Customers do not want organizations to "make it right." They want you to "GET it right!" Your organization must find a way to transcend transaction, and McKain can show you the techniques for creating enhanced customer engagement and loyalty.

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Videos
Books
Create Distinction: What to Do When ''Great'' Isn't Good Enough to Grow Your Business

Create Distinction: What to Do When ''Great'' Isn't Good Enough to Grow Your Business

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave

All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers

Just Say Yes! A Step Up to Success

Just Say Yes! A Step Up to Success

Speaking Topics
  • Standing Out and Moving Up During Times of Change.

    Change certainly is not a novel phenomenon, but in many ways the pace of change we are currently experiencing is new. How organizations and individual professionals deal with the issue is critical to both future success and current productivity.Scott McKain’s program on change not only outlines how organizations – and the professionals who work for them – should deal with change, he also offers insight on how to handle the undetermined aspects of the future.

  • The Collapse of Distinction.

    How does a professional – or even an entire organization – deal with the phenomenon that Scott McKain calls “the collapse of distinction?” There are three ominous factors that pull every company (and the professionals who work there), back to the pack like a magnet. Without understanding these “destroyers of differentiation,” a voyage on the “sea of sameness” is inevitable. McKain reveals why it is so difficult for customers to distinguish one competitor from another and outlines the specific steps organizations must take to truly create distinction and establish superiority in a competitive marketplace. In this compelling presentation, Scott reveals the four cornerstones of distinction – and how to stand out and move up in a challenging economy through the creation of the ‘Ultimate Customer Experience!’

  • What Customers REALLY Want.

    Based upon Scott’s No. 1 best-selling business book, (Amazon.com and 800-CEO-READ) this program addresses the six disconnections between what customers crave versus what most organizations offer. By understanding what separates you from your customer and discovering how to bridge the gap, you move towards creating the “Ultimate Customer Experience” – ensuring enhanced customer loyalty and greater profitability. Through his research – first into Scott’s own 19 companies, where he serves as vice chairman of a $100+ million organization, and second into other top international clients – he shares the extensive gulfs between client desires and company deliveries.

  • ALL Business Is Show Business

    Scott McKain's "ALL Business Is Show Business" is a total business philosophy that impacts how your organization can be more effective as you sell and serve your customer, and as you manage and motivate employees.

  • Change

    It is difficult to keep up and thrive during these changing times. With experience in both business and entertainment, Scott McKain has developed a unique concept: ALL businesses need to apply the techniques used by show business in order to create compelling experiences in today's culture.

FAQs
  • HOW TO BOOK Scott McKain?

    Our booking agents have successfully helped clients around the world secure talent like Scott McKain for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Scott McKain, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Scott McKain or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Scott McKain?

    Booking fees for Scott McKain, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Scott McKain, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Scott McKain?

    All American Entertainment has successfully secured celebrity talent like Scott McKain for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Scott McKain for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Scott McKain or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Scott McKain or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Scott McKain

Best-selling Author; Customer Service and Experience Speaker

Travels From:
Indianapolis, IN, USA
Speaking Fee:

Scott McKain Biography

Best-selling author and internationally renowned speaker Scott McKain's captivating presentations and best-selling books clearly reveal how to create more compelling connections between you and your customers, and how to stand out and move up, regardless of the economic climate in your industry. There are a myriad of choices in the marketplace for prospects and customers seeking the products and services of your industry. So, how does your organization—and the professionals who work with you—stand out from the plethora of competitors?

In today's Facebook/Twitter/social media world, a dissatisfied customer now has a platform to broadcast their opinions regarding your organization to the world in an instant. In this volatile environment, it's never been more important to understand and execute the steps necessary to create the "Ultimate Customer Experience."

McKain's calling is business—and his passion is platform presentations. He blends a unique combination of vast speaking experience with new, cutting-edge information. He is one of about 150 living members of the Professional Speakers Hall of Fame; was recently recognized by Social Media Marketing Magazine as one of "the fifty most influential marketing authors on Twitter"; and was dubbed one of the "top 25 people for Gen Y and Millennial leaders to follow on Twitter" by GenJuice, a leading resource for emerging professionals.

In his book, Collapse of Distinction, McKain takes a revolutionary approach in clearly showing how organizations and individual professionals create differentiation in the marketplace. Collapse of Distinction was named one of the top 10 business books of the year by The Miami Herald, the Huffington Post, and other major media outlets, and reached the #1 spot on Amazon.com's list of business bestsellers. McKain has also authored two other bestsellers: ALL Business Is Show Business! and What Customers REALLY Want. He has appeared multiple times as a commentator on the FOX News Channel and is a member of the Speakers Roundtable, an elite, invitation-only group of 20 business speakers considered by many to be among the best in the world. McKain was selected by Arnold Schwarzenegger to be the speaker for the Great American Workout, held on the White House lawn, with the President in attendance. And, he portrayed the villain in the internationally acclaimed movie Stroszek, directed by legendary filmmaker Werner Herzog. Roger Ebert praised McKain in his review, and named the film one of his "great movies."

McKain's approach of "The Ultimate Customer Experience" is extraordinarily relevant, no matter your organization's products or services. Customers do not want organizations to "make it right." They want you to "GET it right!" Your organization must find a way to transcend transaction, and McKain can show you the techniques for creating enhanced customer engagement and loyalty.

Scott McKain Videos

  • Customer Service Lessons from "Taxi Terry" by Business Speaker ...

Scott McKain Books

Scott McKain Speaking Topics

  • Standing Out and Moving Up During Times of Change.

    Change certainly is not a novel phenomenon, but in many ways the pace of change we are currently experiencing is new. How organizations and individual professionals deal with the issue is critical to both future success and current productivity.Scott McKain’s program on change not only outlines how organizations – and the professionals who work for them – should deal with change, he also offers insight on how to handle the undetermined aspects of the future.

  • The Collapse of Distinction.

    How does a professional – or even an entire organization – deal with the phenomenon that Scott McKain calls “the collapse of distinction?” There are three ominous factors that pull every company (and the professionals who work there), back to the pack like a magnet. Without understanding these “destroyers of differentiation,” a voyage on the “sea of sameness” is inevitable. McKain reveals why it is so difficult for customers to distinguish one competitor from another and outlines the specific steps organizations must take to truly create distinction and establish superiority in a competitive marketplace. In this compelling presentation, Scott reveals the four cornerstones of distinction – and how to stand out and move up in a challenging economy through the creation of the ‘Ultimate Customer Experience!’

  • What Customers REALLY Want.

    Based upon Scott’s No. 1 best-selling business book, (Amazon.com and 800-CEO-READ) this program addresses the six disconnections between what customers crave versus what most organizations offer. By understanding what separates you from your customer and discovering how to bridge the gap, you move towards creating the “Ultimate Customer Experience” – ensuring enhanced customer loyalty and greater profitability. Through his research – first into Scott’s own 19 companies, where he serves as vice chairman of a $100+ million organization, and second into other top international clients – he shares the extensive gulfs between client desires and company deliveries.

  • ALL Business Is Show Business

    Scott McKain's "ALL Business Is Show Business" is a total business philosophy that impacts how your organization can be more effective as you sell and serve your customer, and as you manage and motivate employees.

  • Change

    It is difficult to keep up and thrive during these changing times. With experience in both business and entertainment, Scott McKain has developed a unique concept: ALL businesses need to apply the techniques used by show business in order to create compelling experiences in today's culture.

FAQs on booking Scott McKain

  • How to book Scott McKain?

    Our booking agents have successfully helped clients around the world secure talent like Scott McKain for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Scott McKain, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Scott McKain or any other celebrity of your choice.
  • How much does it cost to book Scott McKain?

    Booking fees for Scott McKain, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Scott McKain, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Scott McKain?

    All American Entertainment has successfully secured celebrity talent like Scott McKain for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Scott McKain for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Scott McKain or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Scott McKain or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Scott McKain is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Scott McKain for your event is $30,000 - $50,000. Scott McKain generally travels from Indianapolis, IN, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Tim Sanders, Dr. Sheila Murray Bethel, Tony Alessandra, Michael Treacy and Robert Kriegel. Contact All American Speakers for ratings, reviews, videos and information on scheduling Scott McKain for an upcoming event.

Scott McKain Speaker Videos

  • Customer Service Lessons from "Taxi Terry" by Business Speaker ...

Scott McKain Speaking Topics

  • Standing Out and Moving Up During Times of Change.

    Change certainly is not a novel phenomenon, but in many ways the pace of change we are currently experiencing is new. How organizations and individual professionals deal with the issue is critical to both future success and current productivity.Scott McKain’s program on change not only outlines how organizations – and the professionals who work for them – should deal with change, he also offers insight on how to handle the undetermined aspects of the future.

  • The Collapse of Distinction.

    How does a professional – or even an entire organization – deal with the phenomenon that Scott McKain calls “the collapse of distinction?” There are three ominous factors that pull every company (and the professionals who work there), back to the pack like a magnet. Without understanding these “destroyers of differentiation,” a voyage on the “sea of sameness” is inevitable. McKain reveals why it is so difficult for customers to distinguish one competitor from another and outlines the specific steps organizations must take to truly create distinction and establish superiority in a competitive marketplace. In this compelling presentation, Scott reveals the four cornerstones of distinction – and how to stand out and move up in a challenging economy through the creation of the ‘Ultimate Customer Experience!’

  • What Customers REALLY Want.

    Based upon Scott’s No. 1 best-selling business book, (Amazon.com and 800-CEO-READ) this program addresses the six disconnections between what customers crave versus what most organizations offer. By understanding what separates you from your customer and discovering how to bridge the gap, you move towards creating the “Ultimate Customer Experience” – ensuring enhanced customer loyalty and greater profitability. Through his research – first into Scott’s own 19 companies, where he serves as vice chairman of a $100+ million organization, and second into other top international clients – he shares the extensive gulfs between client desires and company deliveries.

  • ALL Business Is Show Business

    Scott McKain's "ALL Business Is Show Business" is a total business philosophy that impacts how your organization can be more effective as you sell and serve your customer, and as you manage and motivate employees.

  • Change

    It is difficult to keep up and thrive during these changing times. With experience in both business and entertainment, Scott McKain has developed a unique concept: ALL businesses need to apply the techniques used by show business in order to create compelling experiences in today's culture.

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Scott McKain

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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