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Fred Reichheld

Founder of Bain & Company's Loyalty Practice; Author of "The Ultimate Question"

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Fred Reichheld Biography

Fred Reichheld is the creator of the Net Promoter system of management, the founder of Bain & Company’s Loyalty practice, and the author of five books including the New York Times bestseller "The Ultimate Question 2.0."

He is currently a fellow and senior advisory partner at Bain, where he has worked since 1977. Reichheld is a frequent speaker at major business forums, and his work on customer loyalty has been widely covered in the Wall Street Journal, New York Times, Financial Times, Fortune, Businessweek, and The Economist. He has made fifteen contributions to the Harvard Business Review and, in 2012, became one of the original LinkedIn Influencers, an invitation-only group of corporate leaders and public figures who are thought leaders in their respective fields.

In 2003, Consulting Magazine named Reichheld as one of the world’s “25 Most Influential Consultants.” According to the New York Times, Reichheld “put loyalty economics on the map.” The Economist refers to him as the “high priest” of loyalty. Reichheld graduated from Harvard College (BA, 1974) and Harvard Business School (MBA, 1978). He is based in Cape Cod and Miami.

Speaking Topics
  • The Link Between Corporate Ethics and Profits

  • The Increasingly Vital Role of Loyalty in the New Economy

  • The Economics of Customer and Employee Loyalty

  • Measuring Loyalty: Moving Beyond Customer Satisfaction

  • Leadership Strategies for Building Loyalty

  • E-Loyalty: Enduring Relationships on the Web

Videos
Books
The Ultimate Question: Driving Good Profits and True Growth

The Ultimate Question: Driving Good Profits and True Growth

Loyalty Rules: How Today's Leaders Build Lasting Relationships

Loyalty Rules: How Today's Leaders Build Lasting Relationships

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

News
FAQs
  • HOW TO BOOK Fred Reichheld?

    Our booking agents have successfully helped clients around the world secure talent like Fred Reichheld for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Fred Reichheld, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Fred Reichheld or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Fred Reichheld?

    Booking fees for Fred Reichheld, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Fred Reichheld, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Fred Reichheld?

    All American Entertainment has successfully secured celebrity talent like Fred Reichheld for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Fred Reichheld for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Fred Reichheld or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Fred Reichheld or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

Founder of Bain & Company's Loyalty Practice; Author of "The Ultimate Question"

Travels From:
Miami, FL, USA
Speaking Fee:

Fred Reichheld Biography

Fred Reichheld is the creator of the Net Promoter system of management, the founder of Bain & Company’s Loyalty practice, and the author of five books including the New York Times bestseller "The Ultimate Question 2.0."

He is currently a fellow and senior advisory partner at Bain, where he has worked since 1977. Reichheld is a frequent speaker at major business forums, and his work on customer loyalty has been widely covered in the Wall Street Journal, New York Times, Financial Times, Fortune, Businessweek, and The Economist. He has made fifteen contributions to the Harvard Business Review and, in 2012, became one of the original LinkedIn Influencers, an invitation-only group of corporate leaders and public figures who are thought leaders in their respective fields.

In 2003, Consulting Magazine named Reichheld as one of the world’s “25 Most Influential Consultants.” According to the New York Times, Reichheld “put loyalty economics on the map.” The Economist refers to him as the “high priest” of loyalty. Reichheld graduated from Harvard College (BA, 1974) and Harvard Business School (MBA, 1978). He is based in Cape Cod and Miami.

Fred Reichheld Speaking Topics

  • The Link Between Corporate Ethics and Profits

  • The Increasingly Vital Role of Loyalty in the New Economy

  • The Economics of Customer and Employee Loyalty

  • Measuring Loyalty: Moving Beyond Customer Satisfaction

  • Leadership Strategies for Building Loyalty

  • E-Loyalty: Enduring Relationships on the Web

Fred Reichheld Videos

  • Full Episode - Fred Reichheld - YouTube
    May 3, 2022 ... Named by The Economist as the "high priest" of loyalty, Fred Reichheld is the creator of the Net Promoter System℠ (NPS®) and one...
  • Build Brand Loyalty with the Net Promoter Score (with Fred ...
    Dec 9, 2021 ... Fred Reichheld is the creator of the Net Promoter® system of management, the founder of Bain & Company's Loyalty practice, and the...
  • Win on Purpose: Fred Reichheld - YouTube
    Dec 7, 2021 ... Join bestselling author and customer loyalty expert Fred Reichheld as he shares how organizations have achieved success by focusing...

Fred Reichheld Books

FAQs on booking Fred Reichheld

  • How to book Fred Reichheld?

    Our booking agents have successfully helped clients around the world secure talent like Fred Reichheld for both live and virtual events for over 20 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Fred Reichheld, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Fred Reichheld or any other celebrity of your choice.
  • How much does it cost to book Fred Reichheld?

    Booking fees for Fred Reichheld, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Fred Reichheld, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Fred Reichheld?

    All American Entertainment has successfully secured celebrity talent like Fred Reichheld for clients worldwide for more than 20 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Fred Reichheld for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Fred Reichheld or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Fred Reichheld or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Fred Reichheld is a keynote speaker and industry expert who speaks on a wide range of topics such as The Link Between Corporate Ethics and Profits, The Increasingly Vital Role of Loyalty in the New Economy, The Economics of Customer and Employee Loyalty, Measuring Loyalty: Moving Beyond Customer Satisfaction, Leadership Strategies for Building Loyalty and E-Loyalty: Enduring Relationships on the Web. The estimated speaking fee range to book Fred Reichheld for your event is $30,000 - $50,000. Fred Reichheld generally travels from Miami, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Bill Rancic, Josh Linkner, Doug Lipp, Richard Florida and Michael Bergdahl. Contact All American Speakers for ratings, reviews, videos and information on scheduling Fred Reichheld for an upcoming live or virtual event.

Fred Reichheld Speaking Topics

  • The Link Between Corporate Ethics and Profits

  • The Increasingly Vital Role of Loyalty in the New Economy

  • The Economics of Customer and Employee Loyalty

  • Measuring Loyalty: Moving Beyond Customer Satisfaction

  • Leadership Strategies for Building Loyalty

  • E-Loyalty: Enduring Relationships on the Web

Fred Reichheld Speaker Videos

  • Full Episode - Fred Reichheld - YouTube
    May 3, 2022 ... Named by The Economist as the "high priest" of loyalty, Fred Reichheld is the creator of the Net Promoter System℠ (NPS®) and one of the ...
    Build Brand Loyalty with the Net Promoter Score (with Fred ...
    Dec 9, 2021 ... Fred Reichheld is the creator of the Net Promoter® system of management, the founder of Bain & Company's Loyalty practice, and the author of ...
  • Win on Purpose: Fred Reichheld - YouTube
    Dec 7, 2021 ... Join bestselling author and customer loyalty expert Fred Reichheld as he shares how organizations have achieved success by focusing on the ...

Fred Reichheld News

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During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Fred Reichheld

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent and wish to request a profile update or removal from our online directory, please submit a profile request form.

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