Fred Reichheld Biography
Fred Reichheld is the creator of the Net Promoter system of management, the founder of Bain & Company’s Loyalty practice, and the author of five books including the New York Times bestseller "The Ultimate Question 2.0."
He is currently a fellow and senior advisory partner at Bain, where he has worked since 1977. Reichheld is a frequent speaker at major business forums, and his work on customer loyalty has been widely covered in the Wall Street Journal, New York Times, Financial Times, Fortune, Businessweek, and The Economist. He has made fifteen contributions to the Harvard Business Review and, in 2012, became one of the original LinkedIn Influencers, an invitation-only group of corporate leaders and public figures who are thought leaders in their respective fields.
In 2003, Consulting Magazine named Reichheld as one of the world’s “25 Most Influential Consultants.” According to the New York Times, Reichheld “put loyalty economics on the map.” The Economist refers to him as the “high priest” of loyalty. Reichheld graduated from Harvard College (BA, 1974) and Harvard Business School (MBA, 1978). He is based in Cape Cod and Miami.
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Fred Reichheld is a keynote speaker and industry expert who speaks on a wide range of topics such as The Link Between Corporate Ethics and Profits, The Increasingly Vital Role of Loyalty in the New Economy, The Economics of Customer and Employee Loyalty, Measuring Loyalty: Moving Beyond Customer Satisfaction, Leadership Strategies for Building Loyalty and E-Loyalty: Enduring Relationships on the Web. The estimated speaking fee range to book Fred Reichheld for your event is $30,000 - $50,000. Fred Reichheld generally travels from Miami, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Bill Rancic, Josh Linkner, Doug Lipp, Richard Florida and Michael Bergdahl. Contact All American Speakers for ratings, reviews, videos and information on scheduling Fred Reichheld for an upcoming live or virtual event.
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