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Fred Reichheld

Founder of Bain & Company\s Loyalty Practice, author of "The Ultimate Question"

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 Fred Reichheld Biography

Driving Good Profits and True Growth (Harvard Business Press).  Acclaimed by business leaders as the "godfather of customer loyalty," Reichheld's new book shows organizations how to achieve organic growth, tell the difference between "good"and "bad" profits, and turn customers into valuable allies.

A New York Times, best-selling author, Reichheld helps organizations garner superior results through improvements in customer, employee, partner, and investor loyalty. His pioneering work has quantified the linkage between loyalty, profits, and growth.

In the June, 2003 edition of Consulting Magazine, Mr. Reichheld was recognized as one of the world's top 25 consultants.

According to The New York Times, "[He] put loyalty economics on the map". The Economist refers to him as the "high priest"of loyalty. And 1to1 Magazine calls him, "the undisputed king of loyalty". He is the author of two books and seven Harvard Business Review articles on the subject.

Mr. Reichheld joined Bain in 1977 and was elected to the partnership in 1982. In addition to founding and leading the Loyalty Practice, he served the firm in a variety of roles including membership on its Worldwide Management, Nominating, and Compensation Committees. In January 1999, he was elected by the firm to become the first Bain Fellow - a half-time position that enables him to focus primarily on research and writing.

Mr. Reichheld is a frequent speaker to major business forums and groups of CEOs and senior executives worldwide. His work has been widely covered in The Wall Street Journal, New York Times, Fortune, Business Week and The Economist. His first book, The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Harvard Business School Press, 1996) has become an international bestseller. His most recent book, Loyalty Rules!: How Today's Leaders Build Lasting Relationships (Harvard Business School Press) was published in September 2001.

Fred Reichheld graduated with Honors both from Harvard College (B.A., 1974) and Harvard Business School (M.B.A., 1978).

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Videos
Books
The Ultimate Question: Driving Good Profits and True Growth

The Ultimate Question: Driving Good Profits and True Growth

Loyalty Rules: How Today's Leaders Build Lasting Relationships

Loyalty Rules: How Today's Leaders Build Lasting Relationships

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

Speaking Topics
  • Building Employee Loyalty: Organization, Compensation, Communication, and Strategy

  • Customer Relationship Management

  • E-Loyalty: Enduring Relationships on the Web

  • Leadership Strategies for Building Loyalty

  • Measuring Loyalty: Moving Beyond Customer Satisfaction

News
FAQs
  • HOW TO BOOK Fred Reichheld?

    Our booking agents have successfully helped clients around the world secure talent like Fred Reichheld for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Fred Reichheld, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Fred Reichheld or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Fred Reichheld?

    Booking fees for Fred Reichheld, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Fred Reichheld, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Fred Reichheld?

    All American Entertainment has successfully secured celebrity talent like Fred Reichheld for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Fred Reichheld for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Fred Reichheld or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Fred Reichheld or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Fred Reichheld

Founder of Bain & Company\s Loyalty Practice, author of "The Ultimate Question"

Travels From:
Massachusetts, USA
Speaking Fee:

Fred Reichheld Biography

Driving Good Profits and True Growth (Harvard Business Press).  Acclaimed by business leaders as the "godfather of customer loyalty," Reichheld's new book shows organizations how to achieve organic growth, tell the difference between "good"and "bad" profits, and turn customers into valuable allies.

A New York Times, best-selling author, Reichheld helps organizations garner superior results through improvements in customer, employee, partner, and investor loyalty. His pioneering work has quantified the linkage between loyalty, profits, and growth.

In the June, 2003 edition of Consulting Magazine, Mr. Reichheld was recognized as one of the world's top 25 consultants.

According to The New York Times, "[He] put loyalty economics on the map". The Economist refers to him as the "high priest"of loyalty. And 1to1 Magazine calls him, "the undisputed king of loyalty". He is the author of two books and seven Harvard Business Review articles on the subject.

Mr. Reichheld joined Bain in 1977 and was elected to the partnership in 1982. In addition to founding and leading the Loyalty Practice, he served the firm in a variety of roles including membership on its Worldwide Management, Nominating, and Compensation Committees. In January 1999, he was elected by the firm to become the first Bain Fellow - a half-time position that enables him to focus primarily on research and writing.

Mr. Reichheld is a frequent speaker to major business forums and groups of CEOs and senior executives worldwide. His work has been widely covered in The Wall Street Journal, New York Times, Fortune, Business Week and The Economist. His first book, The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Harvard Business School Press, 1996) has become an international bestseller. His most recent book, Loyalty Rules!: How Today's Leaders Build Lasting Relationships (Harvard Business School Press) was published in September 2001.

Fred Reichheld graduated with Honors both from Harvard College (B.A., 1974) and Harvard Business School (M.B.A., 1978).

Fred Reichheld Videos

  • Turn Customers into Promoters
    Fred Reichheld, fellow and founder of the loyalty practice at Bain & Company, explains how Apple builds loyalty.
  • Frederick Reichheld Management Speaker - YouTube
  • Fred Reichheld - Leading Authority on Loyalty - YouTube

Fred Reichheld Books

Fred Reichheld Speaking Topics

  • Building Employee Loyalty: Organization, Compensation, Communication, and Strategy

  • Customer Relationship Management

  • E-Loyalty: Enduring Relationships on the Web

  • Leadership Strategies for Building Loyalty

  • Measuring Loyalty: Moving Beyond Customer Satisfaction

FAQs on booking Fred Reichheld

  • How to book Fred Reichheld?

    Our booking agents have successfully helped clients around the world secure talent like Fred Reichheld for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Fred Reichheld, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Fred Reichheld or any other celebrity of your choice.
  • How much does it cost to book Fred Reichheld?

    Booking fees for Fred Reichheld, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Fred Reichheld, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Fred Reichheld?

    All American Entertainment has successfully secured celebrity talent like Fred Reichheld for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Fred Reichheld for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Fred Reichheld or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Fred Reichheld or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Fred Reichheld is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Fred Reichheld for your event is $50,000 - $100,000. Fred Reichheld generally travels from MA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Tim Sanders, Ram Charan, Chester Elton, Patrick Lencioni and Joseph Grenny. Contact All American Speakers for ratings, reviews, videos and information on scheduling Fred Reichheld for an upcoming event.

Fred Reichheld Speaker Videos

  • Turn Customers into Promoters
    Fred Reichheld, fellow and founder of the loyalty practice at Bain & Company, explains how Apple builds loyalty.
    Frederick Reichheld Management Speaker - YouTube
  • Fred Reichheld - Leading Authority on Loyalty - YouTube
    FRED REICHHELD - Loyalty Rules | Collaborative Agency Group ...
  • Fred Reichheld interview - National Growth Summit '12 - YouTube

Fred Reichheld Speaking Topics

  • Building Employee Loyalty: Organization, Compensation, Communication, and Strategy

  • Customer Relationship Management

  • E-Loyalty: Enduring Relationships on the Web

  • Leadership Strategies for Building Loyalty

  • Measuring Loyalty: Moving Beyond Customer Satisfaction

Fred Reichheld News

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Speakers Similar to Fred Reichheld

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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