Biography of Jim Cathcart

"For over 25 years, I have been helping people grow their business and expand their life by teaching them to Rethink their work, their relationships and themselves. I show them how to master their craft as well as their lives.
 
For people to become self-motivated they must have a reason. The more they know how what they do helps others and their company, the more initiative they will exert. If you continually learn more about your company, your industry, your customer and yourself, you will always be a leader. You will be purpose-driven rather than process-driven. You will make a difference".

Recognized as one of the world's best keynote speakers, Jim Cathcart is one of only four speakers in the world who hold the following honors: Toastmasters Golden Gavel Award (2001), President of the National Speakers Association (1988-1989), Speaker Hall of Fame, CPAE (1985), Certified Speaking Professional, CSP (1981), and winner of The Cavett Award (1993). Jim is also a member of the exclusive Speakers Roundtable, twenty of the most popular speakers in the world. He has risen to the top of his profession through 25 years of presentations to a worldwide audience and decades of unselfish service to his profession. He believes in serving his industry as well as his customers.

Jim has been a corporate executive, training director, entrepreneur, psychological researcher, meeting planner and association executive. He has managed people, products and payrolls for over twenty five years. He has also researched and field tested his methods through two and a half decades of speaking and training before over 2,000 audiences in virtually every discipline. His client list includes: ASAE, Merck & Co., Motorola, Mass Mutual, Norwest Bank, Becton Dickinson, John Deere, Levi Strauss and the U.S. Treasury.
 
Jim Cathcart's works are published by the world's top publishers: St. Martin's Press, Putnam-Berkeley, Dartnell, Prentice Hall, Nightingale Conant and the University of Southern California. Relationship Selling is now translated into Chinese, Japanese and Finnish. The Acorn Principle, Jim's 12th book, achieved #2 bestseller status as an e-book for the year 2000. Jim has created over seventy video programs and is as comfortable in front of a camera as he is on stage. This provides many ways to reinforce Jim's messages.

As cofounder of MentorU.com and ProfessionalSpeaker.com, he is leading a new wave of digital learning. In addition to being active online, Jim sometimes follows up his speeches with interactive live video conferences and online forums.
 
Programs:

Leadership - Rethinking Ourselves For A New Era:

New technologies require new ways of thinking. Every day another standard practice becomes obsolete. To continue to grow and thrive we must learn to constantly rethink our markets, our systems, our relationships, our strategies and ourselves. The most popular methods of leadership, management, sales and service delivery are already dangerously out of date. This presentation combines stories, visuals, research and audience interaction to dramatically impact the way we think.

Relationship Selling:

Sometimes it is not your product or price that gets you the business, sometimes it is simply the way you connect with people. We need to rethink how we connect with our customers and suppliers, before our competition does. When Jim Cathcart wrote the book Relationship Selling it was considered revolutionary. Today it is considered standard practice. This presentation shows you what to listen for, how to be natural in your selling style and how to connect with the underlying elements of buying psychology which most people have never heard of.

The Acorn Principle - Helping People Grow:

The Acorn Principle is: "Your greatest, fastest and easiest growth always comes from your natural abilities". Every person can be very good at certain things, but most people don't know what those things are. Jim shows people how to find and grow their natural strengths so that they can always be self motivated. A fascinating exploration of what makes us who we are and how to use it.
The Grandma Factor - Lifetime Customer Loyalty:
Everyone knows how to provide good service; our challenge is getting them to want to. The real magic in customer service comes from discretionary efforts, when people go beyond their job description. This begins with training people in how to think about: their role, their goal and the person they serve. When you don't find much meaning in what you do, you don't bring much value to what you do. This presentation focuses on the way systems, strategies and relationships impact service. Jim teaches "The Grandma Factor" for building your clientele through UpServing.

New Era Sales Leadership (Via Online Conferencing):

Jim brings superior sales training right to your sales staff's desktops -using the cutting edge of technology, online training or desktop videoconferencing. With this unique program, Jim Cathcart will challenge and inspire your sales staff and teach proven methods for successfully sustaining sales leadership and retaining your customers.