Experience Management Pioneer & Founder and CEO of Experience Engineering; Professor of Practice at Michigan State University
Lou Carbone Biography
Lou Carbone is the founder, President, and Chief Experience Officer of Experience Engineering, Inc., a Minneapolis-based experience management firm. He is also the author of "Clued In – How to Keep Customers Coming Back Again and Again." Carbone has authored and co-authored numerous award-winning academic articles with over 50,000 reads and thousands of citations. He also contributes to chapters in many books, including textbooks, such as "The Trusted Leader: Building the Relationships That Make Government Work" (CQ Press, A Division of the Congressional Quarterly) and "Improving the Airport Customer Experience" (Transportation Research Board). He is also a Professor of Practice at the Broad School of Business at Michigan State University, where he teaches the first Master of Science Degree in Customer Experience Management. He has spent more than two decades developing experience in value management theory and practice in various industries, including travel, healthcare, retail, technology, financial services, manufacturing, and education.
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Lou Carbone Speaking Topics
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AI and Humanics (system thinking vs bolt-on)
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The Road Not Taken
Lou Carbone Videos
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How do I book Lou Carbone to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Lou Carbone for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Lou Carbone, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Lou Carbone or any other speaker of your choice. -
What are the speaker fees for Lou Carbone
Speaking fees for Lou Carbone, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Lou Carbone are $20,000 - $30,000 for live events and available upon request for virtual events. For the most current speaking fee to hire Lou Carbone, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Lou Carbone speak about?
Lou Carbone is a keynote speaker and industry expert whose speaking topics include Business, Business Leadership, Corporate Strategy, Customer Experience, Disruptive Thinking, Marketing, Professors, Sales, Strategic Leadership, Thought Leadership -
Where does Lou Carbone travel from?
Lou Carbone generally travels from Minneapolis, MN, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent. -
Who is Lou Carbone’s agent?
AAE Speakers Bureau has successfully booked keynote speakers like Lou Carbone for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Lou Carbone for your next private or corporate function. -
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Lou Carbone is a keynote speaker and industry expert who speaks on a wide range of topics such as AI and Humanics (system thinking vs bolt-on), The Road Not Taken, Trillions Spent on XM, The Need to Advance Human Integration Faster than Technology Integration; Running the Risk of Dehumanization and Fusionomics (employee and customer). The estimated speaking fee range to book Lou Carbone for your event is $20,000 - $30,000. Lou Carbone generally travels from Minneapolis, MN, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Peter Fader, Chuck Reaves, CSP, CPAE, CSO, Christi Tasker, Chris Houchens and Patrick Galvin. Contact All American Speakers for ratings, reviews, videos and information on scheduling Lou Carbone for an upcoming live or virtual event.
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