Customer Experience & Digital Transformation Expert; President of ISG Research; Author of "The Art of Seducing Your Customers"
John Boccuzzi Jr. Biography
John Boccuzzi Jr. is an executive, author, and thought leader with more than 25 years of experience in sales, marketing, and customer experience. As president of ISG Research, Boccuzzi leads a global research organization of more than 200 professionals, focusing on technology, business, and artificial intelligence. He is also a partner at ISG and serves on the ISG Executive Board. Boccuzzi collaborates with CXO leaders across major service and software providers to address evolving market needs and co-create data-driven, AI-enabled research and solutions. His work supports technology services, digital transformation, and AI adoption strategies for providers, ISG advisors, and enterprise clients.
Prior to his current role, Boccuzzi held leadership positions in both entrepreneurial ventures and large enterprises. He served as vice president of sales and Edible for Business at Edible Arrangements, where he led a team of senior directors and more than 100 personnel across several departments, supporting 1,217 franchised locations and millions of customers in North America. His previous roles include co-founder of Rewardable, a crowdsourcing app; co-founder and investor in OT Solved, an overtime management solution; senior vice president of national retail sales for Affinion Group; and CEO of Kenosia Corporation, a provider of demand data analytics solutions for the consumer goods industry. Kenosia was ranked number one for customer experience four consecutive years by Consumer Goods Magazine.
Boccuzzi has worked with leading manufacturers, retailers, software providers, and agencies, including Amazon, Heineken, IBM, Bacardi, Procter & Gamble, GSK, Pfizer, Google, T-Mobile, General Mills, Colgate, GE, Nestle Purina, and Verizon. He is a keynote speaker and workshop facilitator on topics such as customer experience, digital transformation, and AI in business. His TEDx talk, "I Was Seduced by Exceptional Customer Service," has been recognized as a valuable resource for learning about customer experience. In the talk, Boccuzzi discusses how customer service can surpass traditional marketing strategies as a driver of brand success.
Boccuzzi is the author of "The Art of Seducing Your Customers," which introduces the S.E.D.U.C.E. framework for building teams, differentiating from competitors, and delivering customer experiences that drive revenue and profitability. The book provides strategies for eliminating friction, empowering employees, and adapting to changing customer expectations. He is also co-host of the "John & Ola" podcast and co-founder of BD Provisions, a specialty bulk food and coffee roasting house franchised across the United States. Boccuzzi holds a degree in management and entrepreneurial studies from Bryant University.
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Our experienced booking agents have successfully helped clients around the world secure speakers like John Boccuzzi Jr. for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for John Boccuzzi Jr., or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for John Boccuzzi Jr. or any other speaker of your choice. -
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Speaking fees for John Boccuzzi Jr., or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book John Boccuzzi Jr. are $10,000 - $20,000 for live events and under $10,000 for virtual events. For the most current speaking fee to hire John Boccuzzi Jr., click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does John Boccuzzi Jr. speak about?
John Boccuzzi Jr. is a keynote speaker and industry expert whose speaking topics include Business, Business Authors, Business Growth, Business Leadership, Corporate Culture, Corporate Strategy, Customer Experience, Digital Transformation, Disruptive Thinking, Entrepreneurship, Human Resources, Marketing, Sales, Strategic Leadership, Technology, Thought Leadership -
Where does John Boccuzzi Jr. travel from?
John Boccuzzi Jr. generally travels from Connecticut, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent. -
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John Boccuzzi Jr. is a keynote speaker and industry expert who speaks on a wide range of topics. The estimated speaking fee range to book John Boccuzzi Jr. for your event is $10,000 - $20,000. John Boccuzzi Jr. generally travels from CT, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Don Peppers, Jamil Ghani, James Sinclair, Matthew Dixon and Dyana Valentine. Contact All American Speakers for ratings, reviews, videos and information on scheduling John Boccuzzi Jr. for an upcoming live or virtual event.
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