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Hamish Taylor

Former CEO of Eurostar & Sainsbury's Bank; Leading Expert in Innovation & Brand Management

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Hamish Taylor Biography

Hamish began his career with Procter & Gamble Ltd. Holding a variety of Brand Management positions culminating in responsibility for the household cleaner portfolio (Flash brands). Following this, Hamish was a Management Consultant with PriceWaterhouse from 1990 to 1993 specialising in marketing effectiveness studies.

He was appointed Head of Brand Management at British Airways at the end of 1993, innovations there included major product relaunches of Club Europe, Club World and First Class (including the introduction of flat beds).

In 1997 he moved to Eurostar as Managing Director of Eurostar (UK) Ltd at the age of 36. His remit was to reduce the major losses the operation was suffering. After two successful years in this role he was appointed as Chief Executive Officer of Eurostar Group.

In 1999 Hamish was appointed as Chief Executive Officer of Sainsbury's Bank, a joint venture between J Sainsbury's plc (55%) and the Bank of Scotland (45%).The ability to innovate and move away from traditional Banking approaches to behave more like a retailer proved the key to the significant growth that resulted.

Since 2004 Hamish has focused on enabling organisations to achieve breakthroughs by looking outside their current environment. Processes, product and people development are all part of this mix. He has consulted or spoken for over 120 organisations in more than 25 countries including Microsoft, RBS, BAA, Camelot, Inland Revenue, Kimberly Clark, Post Office, Ernst and Young, Diageo and the Economist.

Past awards include both Bobby Jones and St Andrews Society of Washington DC scholarships for post graduate study in the USA; Presidency of the St Andrews University Athletic Union and Scottish Junior International Athlete; Fellow of the Chartered Institute of Bankers and Fellow of the Chartered Institute of Transport,; Rail Professional Business Manager of the year in 1998 ; \"Sheth Distinguished International Alumnus\" award from Emory University and the Inspired Leaders Network award for the management of innovation.

Speaking Topics
  • Playing Reverse Football:- Lessons in making sure you take the organisation with you!

    The biggest challenge we face in the change journey is to ensure employee engagement.

    -How can you use the customer promise as a key leadership tool to drive focus through your team and organisation?

    -Why setting the right ambition will determine whether or not you achieve breakthrough levels of innovation?

    -When is it right to let go and, therefore, unlock the potential of the whole organisation?

    -Great communication is, of course important but how good are you at ruthless simplicity, identifying champions, customer focussed organisational design and the make it easy model?

  • MasterThief:- Lessons in driving innovation and change by stealing ideas from the outside

    If you want a breakthrough, look outside your current environment! From yacht designers and Disney assisting British Airways, to rugby referees in banking risk management, the need to look for stimulus outside your current environment has been at the heart of the approach Hamish has brought to organisations.

    -How does the customer promise provide a new starting point for your innovation?

    -How can you become a MasterThief and steal ideas from the most unlikely of sources that are highly applicable to your challenges and provide essential breakthroughs?

  • The Customer Promise:- Lessons in putting the customer at the heart of all activities

    Changing the way you understand your customers (both internal and external) bring new insights that enable you to create a Customer Promise – a change in the definition of the business (or individual role) to a statement of customer benefit (rather than a description of your expertise.) For Hamish, this was the key to both driving innovation and creating a simple leadership tool to unlock the potential of the whole organisation.

    -How do concepts such as soft insights, customer expectations, customer’s customer and the blank sheet of paper approach give new insights that enable competitive advantage?

    -Why does the customer promise provide a simple leadership tool that places the customer at the heart of everyone’s work?

    -What are the implications for both customer engagement and leadership?

Videos
FAQs
  • HOW TO BOOK Hamish Taylor?

    Our booking agents have successfully helped clients around the world secure talent like Hamish Taylor for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Hamish Taylor, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Hamish Taylor or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Hamish Taylor?

    Booking fees for Hamish Taylor, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Hamish Taylor, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Hamish Taylor?

    All American Entertainment has successfully secured celebrity talent like Hamish Taylor for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Hamish Taylor for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Hamish Taylor or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Hamish Taylor or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Former CEO of Eurostar & Sainsbury's Bank; Leading Expert in Innovation & Brand Management

Travels From:
Edinburgh, UK
Speaking Fee:

Hamish Taylor Biography

Hamish began his career with Procter & Gamble Ltd. Holding a variety of Brand Management positions culminating in responsibility for the household cleaner portfolio (Flash brands). Following this, Hamish was a Management Consultant with PriceWaterhouse from 1990 to 1993 specialising in marketing effectiveness studies.

He was appointed Head of Brand Management at British Airways at the end of 1993, innovations there included major product relaunches of Club Europe, Club World and First Class (including the introduction of flat beds).

In 1997 he moved to Eurostar as Managing Director of Eurostar (UK) Ltd at the age of 36. His remit was to reduce the major losses the operation was suffering. After two successful years in this role he was appointed as Chief Executive Officer of Eurostar Group.

In 1999 Hamish was appointed as Chief Executive Officer of Sainsbury's Bank, a joint venture between J Sainsbury's plc (55%) and the Bank of Scotland (45%).The ability to innovate and move away from traditional Banking approaches to behave more like a retailer proved the key to the significant growth that resulted.

Since 2004 Hamish has focused on enabling organisations to achieve breakthroughs by looking outside their current environment. Processes, product and people development are all part of this mix. He has consulted or spoken for over 120 organisations in more than 25 countries including Microsoft, RBS, BAA, Camelot, Inland Revenue, Kimberly Clark, Post Office, Ernst and Young, Diageo and the Economist.

Past awards include both Bobby Jones and St Andrews Society of Washington DC scholarships for post graduate study in the USA; Presidency of the St Andrews University Athletic Union and Scottish Junior International Athlete; Fellow of the Chartered Institute of Bankers and Fellow of the Chartered Institute of Transport,; Rail Professional Business Manager of the year in 1998 ; \"Sheth Distinguished International Alumnus\" award from Emory University and the Inspired Leaders Network award for the management of innovation.

Hamish Taylor Speaking Topics

  • Playing Reverse Football:- Lessons in making sure you take the organisation with you!

    The biggest challenge we face in the change journey is to ensure employee engagement.

    -How can you use the customer promise as a key leadership tool to drive focus through your team and organisation?

    -Why setting the right ambition will determine whether or not you achieve breakthrough levels of innovation?

    -When is it right to let go and, therefore, unlock the potential of the whole organisation?

    -Great communication is, of course important but how good are you at ruthless simplicity, identifying champions, customer focussed organisational design and the make it easy model?

  • MasterThief:- Lessons in driving innovation and change by stealing ideas from the outside

    If you want a breakthrough, look outside your current environment! From yacht designers and Disney assisting British Airways, to rugby referees in banking risk management, the need to look for stimulus outside your current environment has been at the heart of the approach Hamish has brought to organisations.

    -How does the customer promise provide a new starting point for your innovation?

    -How can you become a MasterThief and steal ideas from the most unlikely of sources that are highly applicable to your challenges and provide essential breakthroughs?

  • The Customer Promise:- Lessons in putting the customer at the heart of all activities

    Changing the way you understand your customers (both internal and external) bring new insights that enable you to create a Customer Promise – a change in the definition of the business (or individual role) to a statement of customer benefit (rather than a description of your expertise.) For Hamish, this was the key to both driving innovation and creating a simple leadership tool to unlock the potential of the whole organisation.

    -How do concepts such as soft insights, customer expectations, customer’s customer and the blank sheet of paper approach give new insights that enable competitive advantage?

    -Why does the customer promise provide a simple leadership tool that places the customer at the heart of everyone’s work?

    -What are the implications for both customer engagement and leadership?

Hamish Taylor Videos

  • CBRE Hamish Taylor Breaking through normality to create ...
  • CRF 9th International Conference - Interview with Hamish Taylor ...
  • CMO 2014 - Hamish Taylor

FAQs on booking Hamish Taylor

  • How to book Hamish Taylor?

    Our booking agents have successfully helped clients around the world secure talent like Hamish Taylor for both live and virtual events for over 20 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Hamish Taylor, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Hamish Taylor or any other celebrity of your choice.
  • How much does it cost to book Hamish Taylor?

    Booking fees for Hamish Taylor, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Hamish Taylor, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Hamish Taylor?

    All American Entertainment has successfully secured celebrity talent like Hamish Taylor for clients worldwide for more than 20 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Hamish Taylor for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Hamish Taylor or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Hamish Taylor or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Hamish Taylor is a keynote speaker and industry expert who speaks on a wide range of topics such as Playing Reverse Football:- Lessons in making sure you take the organisation with you!, MasterThief:- Lessons in driving innovation and change by stealing ideas from the outside and The Customer Promise:- Lessons in putting the customer at the heart of all activities. The estimated speaking fee range to book Hamish Taylor for your event is $20,000 - $30,000. Hamish Taylor generally travels from EdinburghUK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jeff Tobe, David Stillman, Tim Sanders, Dr. Nido Qubein and Jim Cathcart. Contact All American Speakers for ratings, reviews, videos and information on scheduling Hamish Taylor for an upcoming live or virtual event.

Hamish Taylor Speaking Topics

  • Playing Reverse Football:- Lessons in making sure you take the organisation with you!

    The biggest challenge we face in the change journey is to ensure employee engagement.

    -How can you use the customer promise as a key leadership tool to drive focus through your team and organisation?

    -Why setting the right ambition will determine whether or not you achieve breakthrough levels of innovation?

    -When is it right to let go and, therefore, unlock the potential of the whole organisation?

    -Great communication is, of course important but how good are you at ruthless simplicity, identifying champions, customer focussed organisational design and the make it easy model?

  • MasterThief:- Lessons in driving innovation and change by stealing ideas from the outside

    If you want a breakthrough, look outside your current environment! From yacht designers and Disney assisting British Airways, to rugby referees in banking risk management, the need to look for stimulus outside your current environment has been at the heart of the approach Hamish has brought to organisations.

    -How does the customer promise provide a new starting point for your innovation?

    -How can you become a MasterThief and steal ideas from the most unlikely of sources that are highly applicable to your challenges and provide essential breakthroughs?

  • The Customer Promise:- Lessons in putting the customer at the heart of all activities

    Changing the way you understand your customers (both internal and external) bring new insights that enable you to create a Customer Promise – a change in the definition of the business (or individual role) to a statement of customer benefit (rather than a description of your expertise.) For Hamish, this was the key to both driving innovation and creating a simple leadership tool to unlock the potential of the whole organisation.

    -How do concepts such as soft insights, customer expectations, customer’s customer and the blank sheet of paper approach give new insights that enable competitive advantage?

    -Why does the customer promise provide a simple leadership tool that places the customer at the heart of everyone’s work?

    -What are the implications for both customer engagement and leadership?

Hamish Taylor Speaker Videos

  • CBRE Hamish Taylor Breaking through normality to create ...
    CRF 9th International Conference - Interview with Hamish Taylor ...
  • CMO 2014 - Hamish Taylor

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Hamish Taylor

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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The 2022 Speaking Industry Benchmark Report