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Tema Frank
Tema Frank Biography
Tema Frank is a customer experience and digital marketing pioneer, who founded the world’s first omnichannel customer service testing company in 2001, with the creation of Web Mystery Shoppers International. Using social media techniques before social media existed she developed a panel of 75,000 website and customer service testers worldwide. She's the author of the recent best-selling book, PeopleShock: The Path To Profits When Customers Rule, which was a finalist for the Best Book Award in Business in 2016, and hosts the Frank Reactions Podcast on Customer Experience. Her clients have included Fortune 500 companies, such as Bank of America and Expedia, as well as governments and non-profits. Tema speaks, teaches and consults internationally in English and French.
All American Speakers Bureau is a full-service talent booking agency providing information on booking Tema Frank for speaking engagements, personal appearances and corporate events. Contact an All American Speakers Bureau booking agent for more information on Tema Frank speaking fees, availability, speech topics and cost to hire for your next live or virtual event.
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Please Note: All American Speakers Bureau is a full-service talent booking agency providing information on booking Tema Frank for speaking engagements, personal appearances and corporate events. Contact an All American Speakers Bureau booking agent for more information on Tema Frank speaking fees, availability, speech topics and cost to hire for your next live or virtual event.
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