Why Humans Can’t Be Perfect | John Nance | TEDxSanJuanIsland
The Ultimate Flight Plan to Patient Safety & Quality Care
John Nance's mission is to convince people that patient safety and service quality can be dramatically improved only when the traditional, hidebound methods of handling a human institution are abandoned and the hospital is run to directly support, and be extremely responsive to, the needs and limitations of the people who actually take care of the patient. This is not theory, but fact, based on the hard-fought experience of other industries — most notably aviation. And it means the creation of a new type of patient-centered culture dependent on the professionals who are the hospital; in other words a flip-flop of the old model in which people work for a hospital in favor of a paradigm in which the hospital's primary purpose is building and maintaining a structure that dynamically supports the teams that provide the care.
Doctors, nurses, CEOs, trustees and every healthcare stakeholder must overcome the inertia that is anchoring hospitals to the failed cultural foundations of the past and embrace a new paradigm of patient-centered care. As Nance explains, "The reality is that hospitals are people, and when, as a team, they can climb free of the failed methods of the past, they indeed can fly, in both spirit and accomplishment."
John Nance's Why Hospitals Should Fly sparked a nearly unanimous question across American Healthcare: "How? Agreed, we should be like the safe, happy, and cost-effective St. Michael's Hospital depicted in the book, but how on earth do you begin the process of change? How do you start the journey?" That is precisely the question this entirely new lecture, How Hospitals Fly, deals with—and answers—using specific methodologies, recommendations, and strategies to help you spark an energized internal determination to be the best.
Based on the voluminous research underlying the soon-to-be-published How Hospitals Fly, (the sequel to Why Hospitals Should Fly), and targeted on 2012's tsunami of challenges and changes confronting the industry, this speech tackles the question of what to do now regarding increased dependency on HCAHPS and patient satisfaction metrics, CMS pressures and curtailed reimbursement, the expanding list of "Never" events, and the massive challenge of creating a unified organization from a collection of siloed fiefdoms.
This dynamic lecture takes you with great clarity into the heart of exactly what steps must be taken by senior and middle management to lead your people to break free of the "way we've always done it" syndrome. It gives virtually everyone in the American healthcare setting a crystal-clear understanding of what has to be done, and in what order, to create a unified institution whose members from bottom to top are truly dedicated to zero harm, the highest quality of care, communication, teamwork in its highest expression, and a common level of ownership.
This lecture covers in a completely up-to-date fashion not only the national shift in insurance methods, but the particulars of why the overarching goal of healthcare reform will never work without changing from a fee-for-service community. Healthcare must transition, and fast, to a true system that is compensated more when needed less by an increasingly healthy population.
The role of doctors and nurses and hospitals should be to improve health. The present system, however, cannot stay afloat financially if the number of patients needing its services drops significantly. Therefore, we have an upside down non-system that will only reward practitioners and hospitals if the public health does NOT improve (and the numbers of patients do not diminish). How do we change that system into the "firehouse model," in which healthcare is compensated on an increasing basis for decreasing health problems resulting from their efforts? The future of American healthcare literally depends on finding the right answers (and methods).
This lecture will revolutionize the way your board looks at its duties, and will delve deeply into the cause-effect relationship of the board's actions (or inactions) and the right of their hospital's patients to be free from unreasonable risk of inadvertent harm. With patient safety disasters (e.g., medical mistakes) now the 4th leading cause of death in the United States, these issues must be faced and acted on, not just debated.
A pivotal wake-up call, this presentation is best utilized in an off-site board retreat setting. It has been repeatedly praised for rapidly educating hospital boards and for effectively redirecting efforts with their hard-hitting look at the realities of what it takes to protect patients.
Aimed at physicians, this lecture targets the traditional 4,000-year history of keeping physicians separated from the rest of the healthcare community in ways that are ultimately the prime cause of poor communication, failed teamwork, toxic staff relations, and patient safety disasters. The bottom line is that it will be forever impossible to have a safe and effective medical care system until medical apartheid is ended.
John Nance guides doctors in how to overcome this traditional prejudice, and how to redefine themselves as team leaders with no loss of authority but a significant gain in effectiveness and respect by simply changing the way they relate to their own potential for mistakes, as well as the mistakes of others. This has been, in the majority of instances, a career-changing presentation.
In the high-flying tradition of his extraordinary New York Times bestseller Pandora's Clock, author and aviator John J. Nance launches Medusa's Child, an ...
Lockout has 77 ratings and 21 reviews. Joanne said: What a great read this book is, fasted paced with a thrilling plot. The story unfolds from multiple v...
Barbara It's fiction by novelist and aviation expert John J. Nance. flag ..... Final Approach, by John Nance, a-minus, produced by the Library of Congress National ...
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.
The Ultimate Flight Plan to Patient Safety & Quality Care
John Nance's mission is to convince people that patient safety and service quality can be dramatically improved only when the traditional, hidebound methods of handling a human institution are abandoned and the hospital is run to directly support, and be extremely responsive to, the needs and limitations of the people who actually take care of the patient. This is not theory, but fact, based on the hard-fought experience of other industries — most notably aviation. And it means the creation of a new type of patient-centered culture dependent on the professionals who are the hospital; in other words a flip-flop of the old model in which people work for a hospital in favor of a paradigm in which the hospital's primary purpose is building and maintaining a structure that dynamically supports the teams that provide the care.
Doctors, nurses, CEOs, trustees and every healthcare stakeholder must overcome the inertia that is anchoring hospitals to the failed cultural foundations of the past and embrace a new paradigm of patient-centered care. As Nance explains, "The reality is that hospitals are people, and when, as a team, they can climb free of the failed methods of the past, they indeed can fly, in both spirit and accomplishment."
John Nance's Why Hospitals Should Fly sparked a nearly unanimous question across American Healthcare: "How? Agreed, we should be like the safe, happy, and cost-effective St. Michael's Hospital depicted in the book, but how on earth do you begin the process of change? How do you start the journey?" That is precisely the question this entirely new lecture, How Hospitals Fly, deals with—and answers—using specific methodologies, recommendations, and strategies to help you spark an energized internal determination to be the best.
Based on the voluminous research underlying the soon-to-be-published How Hospitals Fly, (the sequel to Why Hospitals Should Fly), and targeted on 2012's tsunami of challenges and changes confronting the industry, this speech tackles the question of what to do now regarding increased dependency on HCAHPS and patient satisfaction metrics, CMS pressures and curtailed reimbursement, the expanding list of "Never" events, and the massive challenge of creating a unified organization from a collection of siloed fiefdoms.
This dynamic lecture takes you with great clarity into the heart of exactly what steps must be taken by senior and middle management to lead your people to break free of the "way we've always done it" syndrome. It gives virtually everyone in the American healthcare setting a crystal-clear understanding of what has to be done, and in what order, to create a unified institution whose members from bottom to top are truly dedicated to zero harm, the highest quality of care, communication, teamwork in its highest expression, and a common level of ownership.
This lecture covers in a completely up-to-date fashion not only the national shift in insurance methods, but the particulars of why the overarching goal of healthcare reform will never work without changing from a fee-for-service community. Healthcare must transition, and fast, to a true system that is compensated more when needed less by an increasingly healthy population.
The role of doctors and nurses and hospitals should be to improve health. The present system, however, cannot stay afloat financially if the number of patients needing its services drops significantly. Therefore, we have an upside down non-system that will only reward practitioners and hospitals if the public health does NOT improve (and the numbers of patients do not diminish). How do we change that system into the "firehouse model," in which healthcare is compensated on an increasing basis for decreasing health problems resulting from their efforts? The future of American healthcare literally depends on finding the right answers (and methods).
This lecture will revolutionize the way your board looks at its duties, and will delve deeply into the cause-effect relationship of the board's actions (or inactions) and the right of their hospital's patients to be free from unreasonable risk of inadvertent harm. With patient safety disasters (e.g., medical mistakes) now the 4th leading cause of death in the United States, these issues must be faced and acted on, not just debated.
A pivotal wake-up call, this presentation is best utilized in an off-site board retreat setting. It has been repeatedly praised for rapidly educating hospital boards and for effectively redirecting efforts with their hard-hitting look at the realities of what it takes to protect patients.
Aimed at physicians, this lecture targets the traditional 4,000-year history of keeping physicians separated from the rest of the healthcare community in ways that are ultimately the prime cause of poor communication, failed teamwork, toxic staff relations, and patient safety disasters. The bottom line is that it will be forever impossible to have a safe and effective medical care system until medical apartheid is ended.
John Nance guides doctors in how to overcome this traditional prejudice, and how to redefine themselves as team leaders with no loss of authority but a significant gain in effectiveness and respect by simply changing the way they relate to their own potential for mistakes, as well as the mistakes of others. This has been, in the majority of instances, a career-changing presentation.
John Nance is a keynote speaker and industry expert who speaks on a wide range of topics such as Why Hospitals Should Fly, How Hospitals Fly, The 8 Major Dysfunctionalities of America's Healthcare Non-System, The Board's Pivotal Role in Patient Safety and Ending Medical Apartheid. The estimated speaking fee range to book John Nance for your event is $10,000 - $20,000. John Nance generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Afterburner, Garrison Wynn, Tony Alessandra, Vince Poscente and Joseph Grenny. Contact All American Speakers for ratings, reviews, videos and information on scheduling John Nance for an upcoming live or virtual event.
The Ultimate Flight Plan to Patient Safety & Quality Care
John Nance's mission is to convince people that patient safety and service quality can be dramatically improved only when the traditional, hidebound methods of handling a human institution are abandoned and the hospital is run to directly support, and be extremely responsive to, the needs and limitations of the people who actually take care of the patient. This is not theory, but fact, based on the hard-fought experience of other industries — most notably aviation. And it means the creation of a new type of patient-centered culture dependent on the professionals who are the hospital; in other words a flip-flop of the old model in which people work for a hospital in favor of a paradigm in which the hospital's primary purpose is building and maintaining a structure that dynamically supports the teams that provide the care.
Doctors, nurses, CEOs, trustees and every healthcare stakeholder must overcome the inertia that is anchoring hospitals to the failed cultural foundations of the past and embrace a new paradigm of patient-centered care. As Nance explains, "The reality is that hospitals are people, and when, as a team, they can climb free of the failed methods of the past, they indeed can fly, in both spirit and accomplishment."
John Nance's Why Hospitals Should Fly sparked a nearly unanimous question across American Healthcare: "How? Agreed, we should be like the safe, happy, and cost-effective St. Michael's Hospital depicted in the book, but how on earth do you begin the process of change? How do you start the journey?" That is precisely the question this entirely new lecture, How Hospitals Fly, deals with—and answers—using specific methodologies, recommendations, and strategies to help you spark an energized internal determination to be the best.
Based on the voluminous research underlying the soon-to-be-published How Hospitals Fly, (the sequel to Why Hospitals Should Fly), and targeted on 2012's tsunami of challenges and changes confronting the industry, this speech tackles the question of what to do now regarding increased dependency on HCAHPS and patient satisfaction metrics, CMS pressures and curtailed reimbursement, the expanding list of "Never" events, and the massive challenge of creating a unified organization from a collection of siloed fiefdoms.
This dynamic lecture takes you with great clarity into the heart of exactly what steps must be taken by senior and middle management to lead your people to break free of the "way we've always done it" syndrome. It gives virtually everyone in the American healthcare setting a crystal-clear understanding of what has to be done, and in what order, to create a unified institution whose members from bottom to top are truly dedicated to zero harm, the highest quality of care, communication, teamwork in its highest expression, and a common level of ownership.
This lecture covers in a completely up-to-date fashion not only the national shift in insurance methods, but the particulars of why the overarching goal of healthcare reform will never work without changing from a fee-for-service community. Healthcare must transition, and fast, to a true system that is compensated more when needed less by an increasingly healthy population.
The role of doctors and nurses and hospitals should be to improve health. The present system, however, cannot stay afloat financially if the number of patients needing its services drops significantly. Therefore, we have an upside down non-system that will only reward practitioners and hospitals if the public health does NOT improve (and the numbers of patients do not diminish). How do we change that system into the "firehouse model," in which healthcare is compensated on an increasing basis for decreasing health problems resulting from their efforts? The future of American healthcare literally depends on finding the right answers (and methods).
This lecture will revolutionize the way your board looks at its duties, and will delve deeply into the cause-effect relationship of the board's actions (or inactions) and the right of their hospital's patients to be free from unreasonable risk of inadvertent harm. With patient safety disasters (e.g., medical mistakes) now the 4th leading cause of death in the United States, these issues must be faced and acted on, not just debated.
A pivotal wake-up call, this presentation is best utilized in an off-site board retreat setting. It has been repeatedly praised for rapidly educating hospital boards and for effectively redirecting efforts with their hard-hitting look at the realities of what it takes to protect patients.
Aimed at physicians, this lecture targets the traditional 4,000-year history of keeping physicians separated from the rest of the healthcare community in ways that are ultimately the prime cause of poor communication, failed teamwork, toxic staff relations, and patient safety disasters. The bottom line is that it will be forever impossible to have a safe and effective medical care system until medical apartheid is ended.
John Nance guides doctors in how to overcome this traditional prejudice, and how to redefine themselves as team leaders with no loss of authority but a significant gain in effectiveness and respect by simply changing the way they relate to their own potential for mistakes, as well as the mistakes of others. This has been, in the majority of instances, a career-changing presentation.
In the high-flying tradition of his extraordinary New York Times bestseller Pandora's Clock, author and aviator John J. Nance launches Medusa's Child, an ...
Lockout has 77 ratings and 21 reviews. Joanne said: What a great read this book is, fasted paced with a thrilling plot. The story unfolds from multiple v...
Barbara It's fiction by novelist and aviation expert John J. Nance. flag ..... Final Approach, by John Nance, a-minus, produced by the Library of Congress National ...
This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.