Small Business Growth Expert & Workshop Facilitator; Managing Partner of Lighthouse Hospitality Group

Cleveland, OH, USA
Live Event: $10,000 - $20,000 Virtual Event: $5,000 - $10,000 More Fee Info

Rick Poling Biography

Rick Poling is a Certified Club Executive (CCE), Unreasonable Hospitality Coach, and Managing Partner of Lighthouse Hospitality Group. With over 25 years of leadership experience in luxury hospitality and private club management, Poling helps organizations elevate service, strengthen leadership pipelines, and align culture with purpose. He is best known for facilitating transformative workshops on Unreasonable Hospitality, 10-Year Life Planning, High-Performance Goal Execution, and Crucial Conversations.

Poling is the creator of the Private Club Flight Plan, a proprietary diagnostic and coaching tool designed to assess and improve club performance through a strategic leadership lens. He holds multiple certifications, including Full Focus Goal Achievement Coach, MBTI Practitioner, and Crucial Conversations Trainer. Poling has coached and trained leaders across the U.S., working with GMs, boards, and department heads to deliver unforgettable member and employee experiences. Poling brings energy, authenticity, and actionable insight to every event he leads.

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Speaker profile last updated by AAE Talent Team on 07/18/2025.

Rick Poling Speaking Topics

  • Unreasonable Hospitality: Transforming Everyday Moments into Extraordinary Member Experiences

    Inspired by the system that made Eleven Madison Park the #1 restaurant in the world, this powerful session helps leaders in clubs and hospitality operations rethink what service really means. Through storytelling, case studies, and hands-on application, attendees learn how to build their own Member Experience Journey Map, identify emotional touchpoints, and implement systems that create memorable, loyalty-driving moments for members and guests. This workshop is ideal for teams ready to elevate their culture, empower frontline staff, and craft a service experience that’s unforgettable—and unreasonably good.

  • Crucial Conversations: How to Communicate When It Matters Most

    Whether it’s navigating conflict, giving feedback, or aligning teams around expectations, leaders are only as effective as their ability to communicate. This highly interactive session teaches the proven Crucial Conversations framework, equipping participants with tools to stay composed under pressure, speak with clarity and candor, and foster accountability while strengthening trust. Attendees walk away with strategies they can apply immediately to lead better, resolve tension, and create cultures of open dialogue.

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  • How do I book Rick Poling to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Rick Poling for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Rick Poling, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Rick Poling or any other speaker of your choice.
  • What are the speaker fees for Rick Poling

    Speaking fees for Rick Poling, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Rick Poling are $10,000 - $20,000 for live events and under $10,000 for virtual events. For the most current speaking fee to hire Rick Poling, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Rick Poling speak about?

  • Where does Rick Poling travel from?

    Rick Poling generally travels from Cleveland, OH, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Rick Poling’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Rick Poling for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Rick Poling for your next private or corporate function.
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Rick Poling is a keynote speaker and industry expert who speaks on a wide range of topics such as Unreasonable Hospitality: Transforming Everyday Moments into Extraordinary Member Experiences, Crucial Conversations: How to Communicate When It Matters Most, Your Best Year Ever: High-Performance Habits to Gain Focus, Execute Goals & Build Momentum, Freedom Compass: Take Back 10–15 Hours a Week and Focus on What Matters Most and LifeFocus 10-Year Life Planning: Align Your Career with the Bigger Picture. The estimated speaking fee range to book Rick Poling for your event is $10,000 - $20,000. Rick Poling generally travels from Cleveland, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Fatima Doman, Harish Shah, Dave Logan, PhD, Peter Guber and Brian Parsley. Contact All American Speakers for ratings, reviews, videos and information on scheduling Rick Poling for an upcoming live or virtual event.

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