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Nicole Jones

Managing Director of Global Sales Support at Delta Air Lines

Managing Director of Global Sales Support at Delta Air Lines

Travels From Travels From:
Atlanta, GA, USA
Speaking Fee Speaking Fee:
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Nicole Jones Biography

Nicole M. Jones is the Managing Director of the Delta Airlines' Global Sales Support team, reporting to Kristen Shovlin, Vice President – Sales Operations & Development.

In her new role, Jones will be responsible for leading seven 24/7 Global Sales Support centers as well as teams embedded in Delta’s JV partners’ sales support offices throughout the world. Jones will oversee the development of new programs and tools that will help deliver a best-in-class customer experience, deepen relationships, and empower Delta’s travel agency and corporate customers. She will continue to propel Delta’s industry-leading customer service by prioritizing and leveraging feedback from Delta’s corporate and travel agency partners, acting quickly, and listening again to make continuous and innovative improvements that enhance the travel experience.
“With nearly 10 years at Delta, Jones has proven herself to be a customer-oriented innovator – I'm confident she will help drive meaningful action in support of our corporate and agency partners,” said Kristen Shovlin. “Her career has been devoted to elevating the customer experience through innovative solutions and we're thrilled to have her enthusiasm and talent onboard our team.”

Jones joins GSS from her previous role as Delta’s Director of Innovation, where Jones and her team established The Hangar™ – Delta’s global innovation center – which is comprised of Delta employees, students, partners and innovators who leverage research, design, process and technology to enhance the overall travel experience. Prior to Delta, Jones built an impressive record of achievements and strategic partnerships at Warner Media, IBM, Macy’s and PricewaterhouseCoopers.

Nicole Jones Videos

  • Innovation Panel - Center for Entrepreneurship & Innovation
  • Fear Less, Innovate More | Nicole Jones | TEDxCentennialParkWomen

FAQs on booking Nicole Jones

  • How do I book Nicole Jones to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Nicole Jones for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Nicole Jones, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Nicole Jones or any other speaker of your choice.
  • What are the speaker fees for Nicole Jones

    Speaking fees for Nicole Jones, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Nicole Jones are for live events and for virtual events. For the most current speaking fee to hire Nicole Jones, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Nicole Jones speak about?

    Nicole Jones is a keynote speaker and industry expert whose speaking topics include Business, Customer Service, Innovation, International Business, Leadership Speakers, Sales, Sales, Marketing and Branding.
  • Where does Nicole Jones travel from?

    Nicole Jones generally travels from Atlanta, GA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Nicole Jones’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Nicole Jones for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Nicole Jones for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Nicole Jones or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Nicole Jones is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Nicole Jones for your event is available upon request. Nicole Jones generally travels from Atlanta, GA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Grant D. Fairley, Micah Solomon, Herb Mast, Erik Pupo and Harish Shah. Contact All American Speakers for ratings, reviews, videos and information on scheduling Nicole Jones for an upcoming live or virtual event.

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