Customer Experience Strategy Expert & Founder of CX Expert Asia; Thinkers360 Top 10 Global CX Influencer; CX Awards Judge
Santhakumaran Atmalingam Biography
Santhakumaran Atmalingam, widely known as Santha, is a customer experience (CX) specialist, thought leader, and keynote speaker based in Kuala Lumpur, Malaysia. With two decades of experience in customer experience management, Atmalingam has contributed to transforming organizations into customer-centric entities across industries such as property development, telecommunications, international trade exhibitions, and customer loyalty engagement. His background includes a degree in business administration with a major in marketing from University Kebangsaan Malaysia.
Atmalingam founded CX Expert Asia in response to the evolving digital landscape and its impact on customer experience. The company focuses on helping organizations in Asia enhance customer journeys, satisfaction, loyalty, and sustainable growth. Its services include product development, go-to-market strategy, customer experience optimization, and sales transformation. CX Expert Asia participates in national and international customer experience improvement and transformation programs.
Atmalingam specializes in designing customer experience strategies, governance models, and cultural change initiatives. His expertise includes customer journey mapping, deploying Voice of Customer programs, customer experience measurement (NPS, CSAT, CES), process improvement, and design thinking. He has advised multinational corporations on customer acquisition, engagement strategies, customer insights, and building customer-focused cultures. His work includes transforming SIRIM QAS International into a customer experience-driven organization.
Atmalingam has received recognition as a Thinkers360 Top 10 Global CX Influencer, CX Awards Judge, and has been named among ENGATI's Business Transformation Top 222 Influencers. He has also been acknowledged as one of the Top 10 UKM Alumni Leaders. Atmalingam continues to support organizations in developing customer-centered approaches through consulting, professional certification, and keynote speaking.
As a keynote speaker and industry expert, Atmalingam addresses topics such as customer experience, business consulting, and leadership. He has shared insights on platforms including "The CX Files" podcast, emphasizing the importance of embedding customer-centric values and advocating for omni-channel, seamless customer experiences. Atmalingam is recognized for his understanding of Southeast Asian markets and local culture in the context of customer experience transformation.
Santhakumaran Atmalingam Speaking Topics
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Customer Experience
Santhakumaran Atmalingam Videos
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How do I book Santhakumaran Atmalingam to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Santhakumaran Atmalingam for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Santhakumaran Atmalingam, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Santhakumaran Atmalingam or any other speaker of your choice. -
What are the speaker fees for Santhakumaran Atmalingam
Speaking fees for Santhakumaran Atmalingam, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Santhakumaran Atmalingam are $30,000 - $50,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Santhakumaran Atmalingam, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Santhakumaran Atmalingam speak about?
Santhakumaran Atmalingam is a keynote speaker and industry expert whose speaking topics include Business Consulting, Customer Experience, Digital Transformation, Disruptive Thinking, Leadership, Marketing, Thought Leadership -
Where does Santhakumaran Atmalingam travel from?
Santhakumaran Atmalingam generally travels from an undisclosed location, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent. -
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Santhakumaran Atmalingam is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience. The estimated speaking fee range to book Santhakumaran Atmalingam for your event is $30,000 - $50,000. Santhakumaran Atmalingam generally travels from and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Gary Laney, Simon Kemp, Dennis Snow, Dr. Jackie Freiberg and Glen Jackson. Contact All American Speakers for ratings, reviews, videos and information on scheduling Santhakumaran Atmalingam for an upcoming live or virtual event.
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