Expert in Negotiation, Listening & Human Communication; Former Lead Trainer at Scotland Yard; Founder of The Listening Institute; Author of "Communication Secrets of a Hostage Negotiator"
Richard Mullender Biography
Richard Mullender is recognized for his expertise in listening, negotiation, and human communication, developed over a career in law enforcement and crisis negotiation. After serving as a detective investigating serious crimes with the London Metropolitan Police, Mullender transitioned to hostage negotiation and was appointed lead trainer at Scotland Yard's National Hostage Negotiation and Crisis Unit. His background also includes military service prior to his work with the Metropolitan Police.
As lead trainer at Scotland Yard, Mullender advanced negotiation training by focusing on identifying motivators, values, and key words that reveal states of mind, transforming information into actionable intelligence. His experience includes negotiating with the Taliban, managing extortion threats overseas, and resolving domestic sieges. Mullender contributed to the negotiation team that secured the release of three United Nations workers held hostage in Afghanistan and provided listening expertise that supported the rescue of Norman Kember in Iraq.
Mullender's negotiation and communication strategies have been sought by organizations such as the United Nations, the World Food Programme, the Maltese Government, the Indian Secret Services, the Bank of England, BAE Systems, KPMG, and PwC. He is the founder of The Listening Institute, a consultancy that helps organizations improve communication by teaching advanced listening and negotiation techniques. Mullender is the author of "Communication Secrets of a Hostage Negotiator" and has been featured in Financial Times and on BBC Radio 4. His keynote presentations address topics including listening, negotiation under pressure, influence, leadership, and understanding human behavior, providing practical insights for organizations aiming to enhance communication and leadership skills.
Richard Mullender Videos
Listen Like a Hostage Negotiator with Richard Mullender
Do we really know how to listen? In this episode, Richard Mullender speaks to Sina Haghighat about the importance of listening and the common...
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Our experienced booking agents have successfully helped clients around the world secure speakers like Richard Mullender for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Richard Mullender, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Richard Mullender or any other speaker of your choice. -
What are the speaker fees for Richard Mullender
Speaking fees for Richard Mullender, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Richard Mullender are $10,000 - $20,000 for live events and under $10,000 for virtual events. For the most current speaking fee to hire Richard Mullender, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Richard Mullender speak about?
Richard Mullender is a keynote speaker and industry expert whose speaking topics include Author, Business Consulting, Communication, Crisis Management, Disruptive Thinking, Government, Journalist, Law, Mindset, Negotiation, Personal Growth, Thought Leadership -
Where does Richard Mullender travel from?
Richard Mullender generally travels from Oxford, UK, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent. -
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Richard Mullender is a keynote speaker and industry expert who speaks on a wide range of topics. The estimated speaking fee range to book Richard Mullender for your event is $10,000 - $20,000. Richard Mullender generally travels from Oxford, UK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Chris Voss, Pamela Barnum, Haydn Shaw, Scott Deming and René Deceuninck. Contact All American Speakers for ratings, reviews, videos and information on scheduling Richard Mullender for an upcoming live or virtual event.
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