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Allison Ausband

Executive Vice President and Chief Customer Experience Officer at Delta Airlines

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 Allison Ausband Biography

Allison Ausband is Executive Vice President and Chief Customer Experience Officer.

She previously served as Senior Vice President — In-Flight Service for Delta Air Lines, leading a team of 24,000 flight attendants, supervisory and support personnel around the globe, as well as Delta's onboard global food and beverage operation and experience. Her key responsibilities included leading her team to ensure 200 million Delta customers have an enjoyable flight experience while maintaining a focus on safety, and building upon Delta’s “great place to work” philosophy.

Ausband has also served as Vice President — Reservation Sales and Customer Care, where she was responsible for 10 customer engagement centers in four countries, which handle over 37 million customer contacts each year and generate over $2 billion in annual revenue.

Under Ausband’s leadership, Delta’s In-Flight Service team has achieved all time customer satisfaction scores. While in Reservation Sales, she developed and launched Delta’s social media customer service model as well as a home-based employment program, creating a new virtual workforce culture that yields more than $2 million in savings each year. She also led the corporation’s strategy to move from the bottom to the No. 2 position in DOT Consumer rankings and under her leadership achieved JD Power certification for Delta's engagement centers — the first U.S. airline to ever achieve.

Ausband began her career at Delta in May 1985 as a flight attendant.

Currently, Ausband is Delta’s executive sponsor for human trafficking and leads their annual Breast Cancer Research Foundation campaign. She is a member of Leadership Atlanta Class of 2014. She is a University of Georgia Board of Trustee and serves on the Board of Directors for Delta Community Credit Union and the Board of Trustees for the William R. and Sara Babb Smith Foundation. She is also an active member of her local church serving on the personnel committee.

Ausband received a bachelor’s degree in Journalism from the University of Georgia.

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  • HOW TO BOOK Allison Ausband?

    Our booking agents have successfully helped clients around the world secure talent like Allison Ausband for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Allison Ausband, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Allison Ausband or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Allison Ausband?

    Booking fees for Allison Ausband, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Allison Ausband, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Allison Ausband?

    All American Entertainment has successfully secured celebrity talent like Allison Ausband for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Allison Ausband for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Allison Ausband or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Allison Ausband or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Allison Ausband

Executive Vice President and Chief Customer Experience Officer at Delta Airlines

Travels From:
McDonough, GA, USA
Speaking Fee:

Allison Ausband Biography

Allison Ausband is Executive Vice President and Chief Customer Experience Officer.

She previously served as Senior Vice President — In-Flight Service for Delta Air Lines, leading a team of 24,000 flight attendants, supervisory and support personnel around the globe, as well as Delta's onboard global food and beverage operation and experience. Her key responsibilities included leading her team to ensure 200 million Delta customers have an enjoyable flight experience while maintaining a focus on safety, and building upon Delta’s “great place to work” philosophy.

Ausband has also served as Vice President — Reservation Sales and Customer Care, where she was responsible for 10 customer engagement centers in four countries, which handle over 37 million customer contacts each year and generate over $2 billion in annual revenue.

Under Ausband’s leadership, Delta’s In-Flight Service team has achieved all time customer satisfaction scores. While in Reservation Sales, she developed and launched Delta’s social media customer service model as well as a home-based employment program, creating a new virtual workforce culture that yields more than $2 million in savings each year. She also led the corporation’s strategy to move from the bottom to the No. 2 position in DOT Consumer rankings and under her leadership achieved JD Power certification for Delta's engagement centers — the first U.S. airline to ever achieve.

Ausband began her career at Delta in May 1985 as a flight attendant.

Currently, Ausband is Delta’s executive sponsor for human trafficking and leads their annual Breast Cancer Research Foundation campaign. She is a member of Leadership Atlanta Class of 2014. She is a University of Georgia Board of Trustee and serves on the Board of Directors for Delta Community Credit Union and the Board of Trustees for the William R. and Sara Babb Smith Foundation. She is also an active member of her local church serving on the personnel committee.

Ausband received a bachelor’s degree in Journalism from the University of Georgia.

Allison Ausband Videos

  • Allison Ausband ABJ '83 — 2020 Fellowship inductee
  • Delta Executive Says There's Hope in the Fight Against Human...

FAQs on booking Allison Ausband

  • How to book Allison Ausband?

    Our booking agents have successfully helped clients around the world secure talent like Allison Ausband for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Allison Ausband, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Allison Ausband or any other celebrity of your choice.
  • How much does it cost to book Allison Ausband?

    Booking fees for Allison Ausband, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Allison Ausband, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Allison Ausband?

    All American Entertainment has successfully secured celebrity talent like Allison Ausband for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Allison Ausband for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Allison Ausband or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Allison Ausband or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Allison Ausband is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Allison Ausband for your event is available upon request. Allison Ausband generally travels from McDonough, GA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Hiten Shah, Gillian Muessig, Grant D. Fairley, Mike Wittenstein and Andrea Raquel. Contact All American Speakers for ratings, reviews, videos and information on scheduling Allison Ausband for an upcoming live or virtual event.

Allison Ausband Speaker Videos

  • Allison Ausband ABJ '83 — 2020 Fellowship inductee
    Delta Executive Says There's Hope in the Fight Against Human Trafficking

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Speakers Similar to Allison Ausband

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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