Dr. Richard Chang, is internationally known and highly respected for his quality improvement, organization development, customer value, strategic planning, measurement systems, team development, performance improvement, product realization and human resource development expertise. In addition, Dr. Chang served as a Judge for the prestigious Malcolm Baldrige National Quality Award from 1996-1999 and has served as the Chief Judge for the California Awards for Performance Excellence.

Prior to establishing Richard Chang Associates, Inc., a diversified performance improvement consulting, training, and publishing firm, Richard Chang created and directed the Corporate Training and Organization Development departments and Human Resources function, Quality Improvement initiative, and Material Requirements Planning (MRP) system implementation for mid-sized international electronics manufacturers in California. Richard Chang's professional experiences also include operations line-management, quality/process auditing, and career development related positions.

As a well-known and top-rated keynote speaker, Richard Chang addresses a variety of personal development and organizational-related related topics at regional, national, and international conferences. Dr. Chang has consulted to a wide range of domestic and international organizations representing a variety of industries, including: Toshiba, Marriott, Pacific Bell, Transamerica, Sony, Kaiser Permanente, Universal Studios, Nabisco, Nissan, Citibank, Chase, Hasbro, Pacific Life, National Institute for Standards and Technology, FDA, Rockwell Automation, Fidelity Investments, Mazda, Blue Cross Blue Shield, Disneyland, BellSouth Telecommunications, Rain Bird, Union Pacific Railroad, Reynolds and Reynolds, Air New Zealand, USC University Hospital, Freedom Communications, Nortel Networks, McDonald's, Black & Decker, Epson, Ameritech, Booz-Allen & Hamilton, Taiwan Semiconductor Manufacturing Company, ARCO, Sierra Pacific Power Company, Litton, General Motors, Singapore Standards and Productivity Board, and the U.S. Bankruptcy Courts.

Richard Chang's academic credentials include a B.A. in Psychobiology from the University of California, Los Angeles (UCLA); an M.A. in Counseling Psychology from Chapman University in Orange, California; and a Ph.D. specializing in Industrial/Organizational Psychology, from Alliant International University (formerly United States International University) in San Diego, California.

More About Richard Chang. . .

In addition to his consulting activities, Richard Chang has served as part-time faculty for the MBA and undergraduate business administration programs at Loyola Marymount University and as an Associate Professor for the Graduate School of Human Resource Management and Development at Chapman University. In addition, Dr. Chang has served on the faculty for California State University Long Beach and several community colleges in Southern California.

Richard Chang is the author or co-author of over twenty-five books on business and personal development, including his best-selling works: The Passion Plan at Work-Building a Passion-Driven Organization, Performance Scorecards-Measuring the Right Things in the Real World, and The Passion Plan -A Step-by-Step Guide to Discovering, Developing, and Living Your Passion. Richard Chang is also the author of a number of award-winning video and audio programs.

Richard Chang served as the Chair of the Board for the American Society for Training and Development (ASTD), and has been a past president of the Orange County Chapter. Based on significant contributions to the Society and the profession, Dr. Chang has been recognized with the Gordon Bliss Memorial Award and the Torch Award, two of the highest forms of national leadership recognition provided by ASTD. In addition, Richard Chang maintains professional affiliations with the American Society for Quality (ASQ), the Society for Human Resource Management (SHRM), the National Speakers Association (NSA), and the Organization Development Network (ODN).

Suggested Programs    

• Discovering, Developing, and Living Your Passion

• Leading With Passion

• The “New” Energy Crisis: Re-fueling Passion at Work And In Life

• Building A Passion-Driven Organization

• Turning Passion Into Performance

• Measuring the Right Things In the Real World

• Optimizing Customer Value to Drive Business Growth

• Mastering Change: Reinventing Leadership in the 21st Century

• Rx for a Healthier Bottom Line: Relieving Workplace Stress

• Key Trends Shaping Workplace Development

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