Retention and Subscription Growth Strategist; Bestselling Author of "Mastering Membership"

South Orange Village, NJ, USA
Live Event: $5,000 - $10,000 Virtual Event: $5,000 - $10,000 More Fee Info

Matt Epstein Biography

Matt Epstein is a growth-focused operator and strategist with more than two decades of experience scaling some of the world's most recognizable membership, media and retail businesses. Epstein launched Prime Day at Amazon, grew Amazon Music's subscriber base, and built SiriusXM's streaming business from the ground up. He led loyalty, retention and member experience strategy for Walmart+, one of retail's most ambitious membership programs. Epstein serves as partner and growth/GTM lead at LF Partners, where he advises companies across retail, media, fitness, travel and fintech on building durable, data-driven growth engines. Epstein's work sits at the intersection of membership strategy, lifecycle marketing, pricing and customer lifetime value.

Epstein is the author of "Mastering Membership: The Guide to Loyalty, Retention, and Transformational Subscription Growth," the strategic playbook he wished he had when he was in the trenches. He believes the best membership businesses are never stumbled upon; they are deliberately engineered.

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Speaker profile last updated by AAE Talent Team on 06/04/2026.

Matt Epstein Speaking Topics

  • From Subscriber to Member: The Growth Framework That Changes Everything

    Most subscription businesses are built to acquire. The best ones are built to belong. In this session, Matt Epstein draws on his experience scaling Amazon Prime, SiriusXM, and Walmart+ to reveal why the subscriber-to-member distinction is the most underrated lever in recurring revenue growth. Scaling a membership business isn't about a clever perk or a viral campaign — it's about designing a system that earns trust, deepens engagement, and compounds value over time. Matt delivers a proven diagnostic framework, a conversion model, and tools attendees can deploy immediately.

    Attendee Results:

    • Diagnose exactly where your membership program is leaking value and retention
    • Apply a proven model for converting passive subscribers into deeply loyal, engaged members
    • Walk away with a tactical framework ready to implement the Monday after the event
    • Understand why the most durable membership businesses are engineered, not accidental
    • Identify the one metric that predicts long-term member lifetime value better than acquisition cost

  • The Retention Playbook: What Amazon, SiriusXM, and Walmart+ Actually Got Right

    Retention is not a campaign. It's a system. Matt Epstein has spent over two decades inside the retention engines of three of the most studied membership businesses in the world. In this case-study-driven session, he pulls back the curtain on what actually moved the needle — the decisions, the data, and the hard lessons that never make it into the press releases. This is not theory. It is the operational playbook behind programs that collectively retain hundreds of millions of members.

    Attendee Results:

    • Learn the specific retention levers that drove measurable results at Amazon, SiriusXM, and Walmart+
    • Understand the early warning signals that predict churn before it shows up in your dashboard
    • Build a retention architecture that survives leadership changes, market shifts, and competitive pressure
    • Identify the difference between engagement that feels good and engagement that actually reduces cancel rates
    • Leave with a retention audit checklist applicable to any subscription or membership business

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  • How do I book Matt Epstein to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Matt Epstein for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Matt Epstein, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Matt Epstein or any other speaker of your choice.
  • What are the speaker fees for Matt Epstein

    Speaking fees for Matt Epstein, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Matt Epstein are under $10,000 for live events and under $10,000 for virtual events. For the most current speaking fee to hire Matt Epstein, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Matt Epstein speak about?

  • Where does Matt Epstein travel from?

    Matt Epstein generally travels from South Orange Village, NJ, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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    AAE Speakers Bureau has successfully booked keynote speakers like Matt Epstein for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Matt Epstein for your next private or corporate function.
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Matt Epstein is a keynote speaker and industry expert who speaks on a wide range of topics such as From Subscriber to Member: The Growth Framework That Changes Everything, The Retention Playbook: What Amazon, SiriusXM, and Walmart+ Actually Got Right, AI, Automation, and the Future of Lifecycle Marketing in Membership, The ROI of Trust: How Brand Building Drives Retention Better Than Any Perk and Mastering Membership: Building a Growth Engine That Compounds Over Time. The estimated speaking fee range to book Matt Epstein for your event is available upon request. Matt Epstein generally travels from South Orange Village, NJ, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Erik Qualman, Gary Vaynerchuk, R "Ray" Wang, Clayton F. Ruebensaal and Shyam Venugopal. Contact All American Speakers for ratings, reviews, videos and information on scheduling Matt Epstein for an upcoming live or virtual event.

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