Customer Experience & Leadership Expert; CEO of The Brownlee Group; Bestselling Author; Top LinkedIn Learning Instructor

San Diego, CA, USA
Live Event: $10,000 - $20,000 Virtual Event: $5,000 - $10,000 More Fee Info

David Brownlee Biography

David Brownlee is a customer experience, communication, and leadership expert whose career focuses on helping businesses and individuals deliver high-quality service. He is the CEO of The Brownlee Group, LLC and founder of the Rockstar Customer Service Training Program. Brownlee is a two-time, number one best-selling author of "Rockstar Service, Rockstar Profits" and "Customer Service Success," and his work has been featured in Time Magazine, People Magazine, and other major publications. NPR's Planet Money has referred to him as "the Customer Service Whisperer," highlighting his ability to translate complex service principles into practical, results-oriented strategies.

Brownlee is a serial entrepreneur who sold his first company before a life-changing experience shifted his focus. After surviving a violent hostage situation, he dedicated himself to helping others. He earned his coaching certification from the Fowler Institute of Professional Coaching and became a business coach at the Anthony Robbins Company. Brownlee has conducted more than 5,000 one-on-one coaching sessions with business owners and executives.

He has trained over 2 million businesses and individuals through online courses, keynotes, live events, and coaching programs, serving clients ranging from small businesses to large companies such as Harley-Davidson, Oakley, Google, and LinkedIn. As a top LinkedIn Learning instructor, Brownlee has taught more than 100,000 students on the platform and has been recognized among the World's Top 30 Customer Experience Professionals.

Brownlee's philosophy centers on the belief that exceptional customer service is both ethical and profitable. As founder and CEO of Pure Customer Service, he teaches organizations to prioritize the customer in all business activities, emphasizing that serving customers is a privilege that drives business success. Brownlee offers sessions on leadership strategy, effective communication, and workplace culture, providing actionable frameworks for organizations of all sizes.

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Speaker profile last updated by AAE Talent Team on 06/01/2026.

David Brownlee Speaking Topics

  • The Rockstar Sales Formula

    Do you ever wonder how the best sales professionals in the world tend to be the top performers year after year? Do you wish that you could make the kind of income that they make and enjoy the process?

    David Brownlee believes that every sales professional has the potential to be a top performer in their industry and have fun doing it.

    The Rockstar Sales formula shows you exactly how to do it step-by-step. It's fast, easy and effective. It's a completely new perspective on sales and how to close deals. It's the same formula used to close deals with Fortune 500 companies, athletes, and entertainers.

    This program is perfect for:

    • Sales professionals looking to close more deals
    • New salespeople looking for foundational skills

  • The Magnetic Leader

    How do great leaders accomplish extraordinary feats with their teams? How do they create positive relationships and community? How do they motivate and inspire their teams to consistently hit their targets and objectives?

    Many people wonder if great leaders are born that way or if great leadership can be learned. David Brownlee believes that by following and adopting the proven strategies and mindset of great leaders, anyone can discover how to do the same.

    What if there was a new way to discover what those strategies are and how to implement them into your own leadership style in an educational, engaging, and fun way?

    That’s what the Magnetic Leadership Method is built around. It’s a new, engaging way of discovering the best practices in leadership today and getting your desired results faster and more consistently.

    The Magnetic Leadership Method is 10 years in the making from research, case studies, and real-world challenges. What that really means to your audience is having a simple yet powerful system to outperform their business goals, create opportunities for advancement, and build a positive culture that everyone enjoys being a part of.

    This program is perfect for:

    • New and emerging leaders

      • managers and supervisors

    • Seasoned leaders looking for a new perspective on leadership skills- executives and directors

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  • How do I book David Brownlee to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like David Brownlee for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for David Brownlee, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for David Brownlee or any other speaker of your choice.
  • What are the speaker fees for David Brownlee

    Speaking fees for David Brownlee, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book David Brownlee are $10,000 - $20,000 for live events and under $10,000 for virtual events. For the most current speaking fee to hire David Brownlee, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does David Brownlee speak about?

  • Where does David Brownlee travel from?

    David Brownlee generally travels from San Diego, CA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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    AAE Speakers Bureau has successfully booked keynote speakers like David Brownlee for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book David Brownlee for your next private or corporate function.
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David Brownlee is a keynote speaker and industry expert who speaks on a wide range of topics such as The Rockstar Sales Formula, The Magnetic Leader and The Fulfillment Equation . The estimated speaking fee range to book David Brownlee for your event is $10,000 - $20,000. David Brownlee generally travels from San Diego, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Barbara Corcoran, Horst Schulze, Mike Abrashoff, James Sinclair and Mohammad Anwar. Contact All American Speakers for ratings, reviews, videos and information on scheduling David Brownlee for an upcoming live or virtual event.

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