Organizational Change Management Consultant & Author; Founder of Kara Change Management; Advisor to Selfridges, Google & Toyota

Dublin, Ireland

Alan O'Neill Biography

Dr. Alan O'Neill is an Irish change management consultant, keynote speaker, and bestselling author recognized as The Change Agent. With more than three decades of experience guiding organizations through complex transformation, O'Neill has served as an advisor to global organizations across retail, hospitality, fast-moving consumer goods, financial services, and the public sector. He founded Kara Change Management, which became the foundation for his international consulting work, drawing on active client engagements with brands such as Selfridges, Google, Toyota, Primark, and the United Nations. O'Neill holds a doctorate focused on organizational performance during periods of disruption.

O'Neill played a pivotal role in the transformation of Selfridges, leading a culture change project that contributed to the retailer earning the title of Best Department Store in the World. His change management strategy at Selfridges modernized the company's image and reputation for customer service, supporting significant commercial growth. This case study remains central to his speaking and consulting, demonstrating how organizational culture and customer experience can drive business performance.

O'Neill's methodology centers on his proprietary Seven Steps to Profit framework, a structured approach that leading brands use to achieve sustainable success. His doctoral research examines why some leaders and companies excel during disruption while others face challenges, translating research and consulting experience into practical tools for business leaders. As a business columnist for Sunday Independent and Gulf-based publications, O'Neill continually tests his frameworks in live commercial environments across multiple sectors and regions.

O'Neill is the author of several books, including "Premium Is the New Black," "Culture Matters," "Show Me the Lid on the Box," and "The Leader's Six-Pack." These works extend his consulting philosophy to a global audience, offering organizations structured guidance on customer experience, organizational culture, and leadership. His eBook, "This Is So Selfridges!," explores organizational culture through the lens of his work with Selfridges.

A visiting professor at ESA Business School in Beirut, O'Neill has been recognized among the top change management speakers. He is known for delivering practical insights on organizational culture, customer experience, and change management that audiences can apply in their own organizations.

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Speaker profile last updated by AAE Talent Team on 10/30/2026.

Alan O'Neill Speaking Topics

  • The 7-Steps to Profit

    Why are famous global organizations so powerful and successful? How did they get people talking and create such a brand buzz? Alan’s 7-Steps to Profit program shows how.

  • Change Management

    In our evolving world, change is never far away. But only a small number of change programs succeed. Get your people to enable it not obstruct it.

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Alan O'Neill Videos

Alan O’Neill Speaker

Alan O’Neill Speaker

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Alan O'Neill is a keynote speaker and industry expert who speaks on a wide range of topics such as The 7-Steps to Profit, Change Management, Corporate Culture, Customer Experience and Retail. The estimated speaking fee range to book Alan O'Neill for your event is $20,000 - $30,000. Alan O'Neill generally travels from Dublin, Ireland and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Tendayi Viki, Erica Dhawan, Alexandra Wilkis Wilson, Terry Jones and Niven Postma. Contact All American Speakers for ratings, reviews, videos and information on scheduling Alan O'Neill for an upcoming live or virtual event.

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