1.800.698.2536
Click to Open Search Bar
All American Speakers Bureau and Celebrity Booking Agency
Click to Open Search Bar
Contact
☰

Terry Jones

Digital Disruptor, Author & Venture Capitalist

  Categories:
Architecture and Design, Arts & Humanities, Business Leaders, Business Speakers, Change, Consulting, Corporate Responsibility, Customer Service, Economy and Finance, Entrepreneurism, Ethics and Integrity, Executive Leaders, Futurists, Health and Wellness, Innovation, Inspirational Speakers, Internet and New Media, Leadership Speakers, Motivation, Personal Growth, Photography, Sales, Marketing and Branding, Science and Technology, Social Media and Social Networking, Speakers by Industry, Sports, STEM, Strategic Planning, Technology Speakers, Virtual Speakers
REQUEST BOOKING INFORMATION

 Terry Jones Biography

Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship through his numerous speaking engagements and the publication of his book, ON Innovation. His career path has established him as a thought leader on innovation in our increasingly digital world. A graduate of Denison University in Granville, Ohio, Jones, began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division. While at SABRE he led a team of six working on a project that became Travelocity.com.

Jones served as CEO of Travelocity for seven years transforming it to a public company with three billion dollars in travel sales. He left Travelocity when the company was taken private and became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion dollars in 2013.

Today he is the managing principal of ON Inc, a consultancy he founded to help companies in their transition to the digital economy. He has served on over 13 boards and currently serves on the boards of Boingo, Sonicwall and Camping and Education Foundation.

He is a venture capitalist with General Catalyst and Sierra Angels, is the author of the best selling book, ON Innovation, and the holder of several patents.

Contact a speaker booking agent to check availability on Terry Jones and other top speakers and celebrities.

Videos
Books
ON Innovation

ON Innovation

Speaking Topics

  • The Business of Innovation

    The business of innovation explains real world innovation. This is not an academic exercise but a keynote filled with real world examples drawn from Terry's long experience with innovation in companies large and small. *Terry will cover:*
    • Where the best ideas originate in a company.
    • How to create a culture of innovation.
    • How to experiment and be ok with failure.
    • How to kill a project not a person.
    • How to fail fast and adapt.
    • How to play to your strengths.
    • How to build a 21st century team.
    • What are two pizza teams?
    • How to listen in a new way.
    • How to do more with less.
    • How to look beyond what is immediatly apparent.
    • Why there is more than one right answer.
    • How to review ideas effectively.
    • Can you go with your gut? *If the audience is composed of a large company (or companies) Terry will add his section on "Innovation in a large corporation". Drawn from his experience in building Travelocity.com inside American Airlines, Terry will cover:*
    • Building a separate organization to keep the idea alive.
    • Providing effective air cover for a new idea.
    • Building the right team and mixing internal and external staff.
    • "Thinking outside the building" is moving out the right idea?
    • Funding to keep the vultures away.
    • If you can't have Venture Capitalists, how do you use their ideas?
    • "The spirit of small, the power of all"

  • Building Digital Relationships

    How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. Building Digital Relationships gives your audience the keys to unlock the mystery of how to connect with customers online. While face to face isn’t going away, businesses that don’t have an effective online relationship strategy are being left behind.Terry can educate your audience in all phases of the digital conversation from search to social media, using real world examples drawn from his long experience in the on-line world. You can't just demand people's money! You have to carefully build a relationship with a prospect to turn them into a customer and then a long term customer. Terry's keynote takes audiences through the stages of digital relationships so they can redesign their customer processes for the digital age. *Social Media * Is key to building digital relationships. Terry will explain
    • Now that I have 5,000 friends, what do i do with them?
    • What are companies working on in Social and what should they be working on?
    • How to compare social and mobile commerce
    • How the social feedback loop improves produce consideration
    • How social has made very sales channel a service channel
    • How twitter will change your customer service rules
    • How twitter and facebook can revolutionize your product research
    • How you should organize for social media
    • Why you should do the "DUH" stuff first! *Stages of digital relationships*
    • Attraction
    • Search, Facebook, Twitter are today what Network TV advertising used to be.
    • Terry explains how to be 'found' via these new media, and how to think like a customer to be an expert in search.
    • Curiosity
    • Giving people what they can't get in the physical world will make them curious to see your site. Travelocity invented seat maps and farewatcher emails which created tremendous buzz and visits.
    • Exploration
    • Make it easy for customers to explore your site. Keep it simple. Look at Kayak vs Travelocity!
    • Learning
    • People come to the web first to learn. Make it easy for them, give them bite sized peices of product information, just in time. Show them comparisons, photos and simple videos.
    • Trust
    • Building trust is key in the digital age. Big brands are great, but customers today trust people they haven't met on the web more than they trust a brand. Get reviewed! Put up testimonials. Get your Facebook friends to talk about your company.
    • Return
    • Once they are a customer now you can get them to return. Email is stil the most effective means. Terry gives great examples of how to craft your email campaigns.
    • Deepen
    • Make your product part of the customer's process. HP has done that with automatic ink reording when your printer runs out. Amazon has subscription diapers. Southwest airlines has 'DING"
    • Rekindle
    • Your database should tell you when your customer hasn't shown up for a while. Reach out to them via email and the phone and bring them back, it is so much cheaper than finding another customer. *Terry will also cover:*
    • How to listen to the customer in a new way
    • How to experiment and fail fast
    • How to organize for success in a multi channel world
    • How to do more with less

  • The Business of Innovation

    Growth. Every company has to have it. But in today's hyper competitive environment and difficult economy how do you get it? Terry Jones, master of innovation took a team of 10 and built a multi-billion dollar enterprise based on an innovative idea that most of his colleagues thought would fail. Terry created a culture of innovation where new ideas were celebrated, mistakes became fast learning loops, and employees learned that anyone can innovate. Terry will take your audience through the steps to nurture new ideas and the organizational structures, funding policies, and team members required for success. Many speakers talk about the future, Terry gives audiences step by step plans to create it.

  • Leadership In A Wired World

    It's a new world out there...A world where 'the office' is anywhere and communication is constant; where the pace of change is staggering and the 'wired generation' is entering the work force. In this new world, how do you lead? The basic principles of good leadership haven't changed in hundreds of years; but, in this new world, how we APPLY them MUST change. Today's new worker has been raised in the digital age, has been multi-tasking since the age of 3 and has been online for most of their life. How can companies most effectively communicate with, lead, and leverage this very different employee base? Terry Jones has led both large corporations and small startup companies. As a CEO, a board member, and a consultant, his innovative leadership style has helped reshape the travel industry. In this program, he offers concise and actionable insights into how leadership is changing in this new technology-driven world.

  • Entrepreneurship - Entrepreneur or Intrapreneur?

    Online research will soon influence over $1 trillion in offline sales, yet many companies are still optimized to deal with customers only over the phone or in the store. Terry will show your audience the importance of adding digital relationships to your company's strategies. At companies such as Travelocity, Kayak.com, La Quinta Hotels and Earthlink, Terry has been involved in creating, leading and implementing CRM strategies that leverage the digital world.

News
FAQs

  • HOW TO BOOK Terry Jones?

    Our booking agents have successfully helped clients around the world secure talent like Terry Jones for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Terry Jones, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Terry Jones or any other celebrity of your choice.

  • HOW MUCH DOES IT COST TO BOOK Terry Jones?

    Booking fees for Terry Jones, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Terry Jones, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

  • WHO IS THE AGENT FOR Terry Jones?

    All American Entertainment has successfully secured celebrity talent like Terry Jones for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Terry Jones for your next private or corporate function.

  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Terry Jones or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Terry Jones or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
Check Availability

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

Users also viewed these speakers:

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Terry Jones

Digital Disruptor, Author & Venture Capitalist

Travels From:
USA
Speaking Fee:
Live Event: $20,000 - $30,000  
Virtual Event: $10,000 - $20,000
Categories:
Architecture and Design, Arts & Humanities, Business Leaders, Business Speakers, Change, Consulting, Corporate Responsibility, Customer Service, Economy and Finance, Entrepreneurism, Ethics and Integrity, Executive Leaders, Futurists, Health and Wellness, Innovation, Inspirational Speakers, Internet and New Media, Leadership Speakers, Motivation, Personal Growth, Photography, Sales, Marketing and Branding, Science and Technology, Social Media and Social Networking, Speakers by Industry, Sports, STEM, Strategic Planning, Technology Speakers, Virtual Speakers

Terry Jones Biography

Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship through his numerous speaking engagements and the publication of his book, ON Innovation. His career path has established him as a thought leader on innovation in our increasingly digital world. A graduate of Denison University in Granville, Ohio, Jones, began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division. While at SABRE he led a team of six working on a project that became Travelocity.com.

Jones served as CEO of Travelocity for seven years transforming it to a public company with three billion dollars in travel sales. He left Travelocity when the company was taken private and became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion dollars in 2013.

Today he is the managing principal of ON Inc, a consultancy he founded to help companies in their transition to the digital economy. He has served on over 13 boards and currently serves on the boards of Boingo, Sonicwall and Camping and Education Foundation.

He is a venture capitalist with General Catalyst and Sierra Angels, is the author of the best selling book, ON Innovation, and the holder of several patents.

Contact a speaker booking agent to check availability on Terry Jones and other top speakers and celebrities.

Terry Jones Videos

  • Terry Jones Virtual Speaking
    Terry Jones Virtual Speaking
    Terry Jones Virtual Speaking
  • Terry Jones Speech Introduction
    Terry Jones Speech Introduction
    Terry jones is a digital disruptor and serial entrepreneur. He is the founder of Travelocity.com and a co founder of Kayak.com, two billion dollar...
  • CertiStay - Featuring Terry Jones, Founder of Travelocity
    CertiStay - Featuring Terry Jones, Founder of Travelocity
    Travel in the 21st Century as described by Terry Jones, Founder of Travelocity & Founding Chairman of KAYAK
See All Videos »

Terry Jones Books

ON Innovation
ON Innovation

Speaker Lists Featuring Terry Jones

Randi Zuckerberg, Former Marketing Strategist at Facebook, Gives a Speech

Top Motivational Business Speakers To Drive Organizational Growth

This motivational business speakers list features some of the most influential leadership speakers, industry disruptors, and successful entrepreneurs in the country. Innovative and inspirational, these speakers are not only...
Greatest Public Keynote Speakers To Inspire and Motivate Audiences From Any Background or Industry

Greatest Public Speakers To Keynote Your Event

Public speakers are experts in their fields and are known for their dynamic storytelling and engaging discussions. Whether you are in need of a keynote address, conference emcee, or a commanding commencement speaker, these...
Top Speakers on eCommerce & Online Shopping

Leading Business Speakers Discussing eCommerce & Internet Sales

More and more often, people are opting to shop online rather than visit physical stores. This means the world of eCommerce is booming. These men and women are expert digital strategists who coach businesses on how to make...
Workplace Futurists and Speakers

Top Speakers on Futurism and Innovation in the Workplace

As experts in fields such as technology and human resources, these men and women look at how new developments are affecting the future of work. Examining topics like AI, remote workers, and automation, these speakers foresee...
Speakers for your next event in Las Vegas

Speakers for your next event in Las Vegas

Las Vegas has a wide array of attractions; gambling, shows, fine dining, and shopping entertain tourists and residents alike. Is your next event being held in this world famous city? These speakers, including athletes,...
Prominent CEOs and Founders

Prominent CEOs and Founders

These founders and CEOs have created and manage prosperous companies. Successfully heading up businesses in various industries, these men and women are inspirational. Their accomplishments and passion for their work will...
Browse All Keynote Speaker Lists »

Terry Jones Speaking Topics

  • The Business of Innovation

    The business of innovation explains real world innovation. This is not an academic exercise but a keynote filled with real world examples drawn from Terry's long experience with innovation in companies large and small. *Terry will cover:*
    • Where the best ideas originate in a company.
    • How to create a culture of innovation.
    • How to experiment and be ok with failure.
    • How to kill a project not a person.
    • How to fail fast and adapt.
    • How to play to your strengths.
    • How to build a 21st century team.
    • What are two pizza teams?
    • How to listen in a new way.
    • How to do more with less.
    • How to look beyond what is immediatly apparent.
    • Why there is more than one right answer.
    • How to review ideas effectively.
    • Can you go with your gut? *If the audience is composed of a large company (or companies) Terry will add his section on "Innovation in a large corporation". Drawn from his experience in building Travelocity.com inside American Airlines, Terry will cover:*
    • Building a separate organization to keep the idea alive.
    • Providing effective air cover for a new idea.
    • Building the right team and mixing internal and external staff.
    • "Thinking outside the building" is moving out the right idea?
    • Funding to keep the vultures away.
    • If you can't have Venture Capitalists, how do you use their ideas?
    • "The spirit of small, the power of all"

  • Building Digital Relationships

    How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. Building Digital Relationships gives your audience the keys to unlock the mystery of how to connect with customers online. While face to face isn’t going away, businesses that don’t have an effective online relationship strategy are being left behind.Terry can educate your audience in all phases of the digital conversation from search to social media, using real world examples drawn from his long experience in the on-line world. You can't just demand people's money! You have to carefully build a relationship with a prospect to turn them into a customer and then a long term customer. Terry's keynote takes audiences through the stages of digital relationships so they can redesign their customer processes for the digital age. *Social Media * Is key to building digital relationships. Terry will explain
    • Now that I have 5,000 friends, what do i do with them?
    • What are companies working on in Social and what should they be working on?
    • How to compare social and mobile commerce
    • How the social feedback loop improves produce consideration
    • How social has made very sales channel a service channel
    • How twitter will change your customer service rules
    • How twitter and facebook can revolutionize your product research
    • How you should organize for social media
    • Why you should do the "DUH" stuff first! *Stages of digital relationships*
    • Attraction
    • Search, Facebook, Twitter are today what Network TV advertising used to be.
    • Terry explains how to be 'found' via these new media, and how to think like a customer to be an expert in search.
    • Curiosity
    • Giving people what they can't get in the physical world will make them curious to see your site. Travelocity invented seat maps and farewatcher emails which created tremendous buzz and visits.
    • Exploration
    • Make it easy for customers to explore your site. Keep it simple. Look at Kayak vs Travelocity!
    • Learning
    • People come to the web first to learn. Make it easy for them, give them bite sized peices of product information, just in time. Show them comparisons, photos and simple videos.
    • Trust
    • Building trust is key in the digital age. Big brands are great, but customers today trust people they haven't met on the web more than they trust a brand. Get reviewed! Put up testimonials. Get your Facebook friends to talk about your company.
    • Return
    • Once they are a customer now you can get them to return. Email is stil the most effective means. Terry gives great examples of how to craft your email campaigns.
    • Deepen
    • Make your product part of the customer's process. HP has done that with automatic ink reording when your printer runs out. Amazon has subscription diapers. Southwest airlines has 'DING"
    • Rekindle
    • Your database should tell you when your customer hasn't shown up for a while. Reach out to them via email and the phone and bring them back, it is so much cheaper than finding another customer. *Terry will also cover:*
    • How to listen to the customer in a new way
    • How to experiment and fail fast
    • How to organize for success in a multi channel world
    • How to do more with less

  • The Business of Innovation

    Growth. Every company has to have it. But in today's hyper competitive environment and difficult economy how do you get it? Terry Jones, master of innovation took a team of 10 and built a multi-billion dollar enterprise based on an innovative idea that most of his colleagues thought would fail. Terry created a culture of innovation where new ideas were celebrated, mistakes became fast learning loops, and employees learned that anyone can innovate. Terry will take your audience through the steps to nurture new ideas and the organizational structures, funding policies, and team members required for success. Many speakers talk about the future, Terry gives audiences step by step plans to create it.

  • Leadership In A Wired World

    It's a new world out there...A world where 'the office' is anywhere and communication is constant; where the pace of change is staggering and the 'wired generation' is entering the work force. In this new world, how do you lead? The basic principles of good leadership haven't changed in hundreds of years; but, in this new world, how we APPLY them MUST change. Today's new worker has been raised in the digital age, has been multi-tasking since the age of 3 and has been online for most of their life. How can companies most effectively communicate with, lead, and leverage this very different employee base? Terry Jones has led both large corporations and small startup companies. As a CEO, a board member, and a consultant, his innovative leadership style has helped reshape the travel industry. In this program, he offers concise and actionable insights into how leadership is changing in this new technology-driven world.

  • Entrepreneurship - Entrepreneur or Intrapreneur?

    Online research will soon influence over $1 trillion in offline sales, yet many companies are still optimized to deal with customers only over the phone or in the store. Terry will show your audience the importance of adding digital relationships to your company's strategies. At companies such as Travelocity, Kayak.com, La Quinta Hotels and Earthlink, Terry has been involved in creating, leading and implementing CRM strategies that leverage the digital world.

FAQs on booking Terry Jones

  • How to book Terry Jones?

    Our booking agents have successfully helped clients around the world secure talent like Terry Jones for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Terry Jones, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Terry Jones or any other celebrity of your choice.

  • How much does it cost to book Terry Jones?

    Booking fees for Terry Jones, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Terry Jones, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

  • Who is the agent for Terry Jones?

    All American Entertainment has successfully secured celebrity talent like Terry Jones for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Terry Jones for your next private or corporate function.

  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Terry Jones or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Terry Jones or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Terry Jones is a keynote speaker and industry expert who speaks on a wide range of topics such as The Business of Innovation, Building Digital Relationships, The Business of Innovation, Leadership In A Wired World and Entrepreneurship - Entrepreneur or Intrapreneur?. The estimated speaking fee range to book Terry Jones for your event is $20,000 - $30,000. Terry Jones generally travels from USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Mitch Lowe, Uri Levine, Josh Linkner, Randi Zuckerberg and Iqram Magdon-Ismail. Contact All American Speakers for ratings, reviews, videos and information on scheduling Terry Jones for an upcoming live or virtual event.

Terry Jones Speaker Videos

  • Terry Jones Virtual Speaking
    Terry Jones Virtual Speaking
    Terry Jones Virtual Speaking
    Terry Jones Speech Introduction
    Terry Jones Speech Introduction
    Terry jones is a digital disruptor and serial entrepreneur. He is the founder of Travelocity.com and a co founder of Kayak.com, two billion dollar startups. He the author of ON Innovation and...
  • CertiStay - Featuring Terry Jones, Founder of Travelocity
    CertiStay - Featuring Terry Jones, Founder of Travelocity
    Travel in the 21st Century as described by Terry Jones, Founder of Travelocity & Founding Chairman of KAYAK
    Disruption Off | Terry Jones | TEDxSouthLakeTahoe
    Disruption Off | Terry Jones | TEDxSouthLakeTahoe
    Terry Jones discusses the technological forces and new business models that are disrupting business today, and more importantly, what to do about them!

Terry Jones Speaking Topics

  • The Business of Innovation

    The business of innovation explains real world innovation. This is not an academic exercise but a keynote filled with real world examples drawn from Terry's long experience with innovation in companies large and small. *Terry will cover:*
    • Where the best ideas originate in a company.
    • How to create a culture of innovation.
    • How to experiment and be ok with failure.
    • How to kill a project not a person.
    • How to fail fast and adapt.
    • How to play to your strengths.
    • How to build a 21st century team.
    • What are two pizza teams?
    • How to listen in a new way.
    • How to do more with less.
    • How to look beyond what is immediatly apparent.
    • Why there is more than one right answer.
    • How to review ideas effectively.
    • Can you go with your gut? *If the audience is composed of a large company (or companies) Terry will add his section on "Innovation in a large corporation". Drawn from his experience in building Travelocity.com inside American Airlines, Terry will cover:*
    • Building a separate organization to keep the idea alive.
    • Providing effective air cover for a new idea.
    • Building the right team and mixing internal and external staff.
    • "Thinking outside the building" is moving out the right idea?
    • Funding to keep the vultures away.
    • If you can't have Venture Capitalists, how do you use their ideas?
    • "The spirit of small, the power of all"

  • Building Digital Relationships

    How will your customer contact you today? In the store, via the phone, on your web site, read a tweet, friend you on Facebook? There is no way to know. Building Digital Relationships gives your audience the keys to unlock the mystery of how to connect with customers online. While face to face isn’t going away, businesses that don’t have an effective online relationship strategy are being left behind.Terry can educate your audience in all phases of the digital conversation from search to social media, using real world examples drawn from his long experience in the on-line world. You can't just demand people's money! You have to carefully build a relationship with a prospect to turn them into a customer and then a long term customer. Terry's keynote takes audiences through the stages of digital relationships so they can redesign their customer processes for the digital age. *Social Media * Is key to building digital relationships. Terry will explain
    • Now that I have 5,000 friends, what do i do with them?
    • What are companies working on in Social and what should they be working on?
    • How to compare social and mobile commerce
    • How the social feedback loop improves produce consideration
    • How social has made very sales channel a service channel
    • How twitter will change your customer service rules
    • How twitter and facebook can revolutionize your product research
    • How you should organize for social media
    • Why you should do the "DUH" stuff first! *Stages of digital relationships*
    • Attraction
    • Search, Facebook, Twitter are today what Network TV advertising used to be.
    • Terry explains how to be 'found' via these new media, and how to think like a customer to be an expert in search.
    • Curiosity
    • Giving people what they can't get in the physical world will make them curious to see your site. Travelocity invented seat maps and farewatcher emails which created tremendous buzz and visits.
    • Exploration
    • Make it easy for customers to explore your site. Keep it simple. Look at Kayak vs Travelocity!
    • Learning
    • People come to the web first to learn. Make it easy for them, give them bite sized peices of product information, just in time. Show them comparisons, photos and simple videos.
    • Trust
    • Building trust is key in the digital age. Big brands are great, but customers today trust people they haven't met on the web more than they trust a brand. Get reviewed! Put up testimonials. Get your Facebook friends to talk about your company.
    • Return
    • Once they are a customer now you can get them to return. Email is stil the most effective means. Terry gives great examples of how to craft your email campaigns.
    • Deepen
    • Make your product part of the customer's process. HP has done that with automatic ink reording when your printer runs out. Amazon has subscription diapers. Southwest airlines has 'DING"
    • Rekindle
    • Your database should tell you when your customer hasn't shown up for a while. Reach out to them via email and the phone and bring them back, it is so much cheaper than finding another customer. *Terry will also cover:*
    • How to listen to the customer in a new way
    • How to experiment and fail fast
    • How to organize for success in a multi channel world
    • How to do more with less

  • The Business of Innovation

    Growth. Every company has to have it. But in today's hyper competitive environment and difficult economy how do you get it? Terry Jones, master of innovation took a team of 10 and built a multi-billion dollar enterprise based on an innovative idea that most of his colleagues thought would fail. Terry created a culture of innovation where new ideas were celebrated, mistakes became fast learning loops, and employees learned that anyone can innovate. Terry will take your audience through the steps to nurture new ideas and the organizational structures, funding policies, and team members required for success. Many speakers talk about the future, Terry gives audiences step by step plans to create it.

  • Leadership In A Wired World

    It's a new world out there...A world where 'the office' is anywhere and communication is constant; where the pace of change is staggering and the 'wired generation' is entering the work force. In this new world, how do you lead? The basic principles of good leadership haven't changed in hundreds of years; but, in this new world, how we APPLY them MUST change. Today's new worker has been raised in the digital age, has been multi-tasking since the age of 3 and has been online for most of their life. How can companies most effectively communicate with, lead, and leverage this very different employee base? Terry Jones has led both large corporations and small startup companies. As a CEO, a board member, and a consultant, his innovative leadership style has helped reshape the travel industry. In this program, he offers concise and actionable insights into how leadership is changing in this new technology-driven world.

  • Entrepreneurship - Entrepreneur or Intrapreneur?

    Online research will soon influence over $1 trillion in offline sales, yet many companies are still optimized to deal with customers only over the phone or in the store. Terry will show your audience the importance of adding digital relationships to your company's strategies. At companies such as Travelocity, Kayak.com, La Quinta Hotels and Earthlink, Terry has been involved in creating, leading and implementing CRM strategies that leverage the digital world.

Terry Jones News

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

  • Customized Service

    Our agents find the right fit for your event

  • Unparalleled Database

    Full access to all speakers & celebrities

  • One Stop Shopping

    A reliable and unbiased point of contact

  • Logistics Management

    Your personal Logistics Manager who takes care of all event details

Need Quick Answers?

We are happy to help! Call us to speak with a booking agent about your event or specific speaker request.

  1.800.698.2536
Our celebrity booking agents can:

  • Gauge interest and check availability for speaking engagements, appearances or corporate events

  • Provide you with the speaking fee to book Terry Jones or other celebrity appearance fees

  • Give you personal recommendations for the best keynote speakers or celebrities

  • Assist you with any questions you have throughout the talent booking process

Speakers Similar to Terry Jones

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

TOP