Eileen McDargh, CSP, CPAE Speaking Topics

• Cultivating Radical Resiliency

  Radically turbulent times demand professional and personal responses that transcend our regular work and life patterns. It’s not about happy faces on mirrors and mantras on coffee mugs. It’s not about hanging on while holding back. It’s about times when you feel someone ate your cheese, drained the swamp, and went from great to less-than-good. How can professionals cope with change while staying focused on their jobs and organization goals? The answer is resiliency • the ability to find the inner strength to grow through a set-back, challenge or opportunity.

  Radical resilience requires the courage to challenge, commit, and contribute in ways that positively impact both today as well as many tomorrows.

  Based upon the length of the presentation, participants will:

  • Discover how to grow the skills of adaptability, agility, laugh-ability, and alignment for producing results that put YOU in control of your ship.
  • Learn a four-part model for methodically tackling the tough issues you currently face.
  • Explore what great leaders do to inspire teams to stay in the game and thrive. (And it has NOTHING to do with money!) Get them energized, actualized, authorized, and gratified.
  • Develop a personal legacy leadership goal that defies downturns and disappointments.

• The Art of Balancing an Unequal Life: The Secret to Resiliency!

  How can you work smart and live happier? Is it even possible to have work/life balance in this fast-paced, frantic world? From senior executives to front line employees, this issue is key to the changing nature of America's workforce and today's world.

  We hear about the need to balance personal and work priorities, but how do you go from burned out to fired up? How can we juggle the many responsibilities and demands on our busy lives?

  In this insightful and interactive program you will:

  • Understand why traditional models of balance no longer work in these times of change.
  • Discover how to conduct your own “CAT” scan of life.
  • Acquire the skills to “sail” within the five critical areas of living.
  • Create your own action plan for juggling the demands of your fast-paced life.
  • Develop personal strategies for creating “a life by design, not be default”.
  • Learn at least three methods for effective self-management and self-improvement that you can put to work immediately.

  Eileen McDargh does not believe in bouncing back. She will teach your audience how to "growth through" adversity and change.

Burnout to Breakthrough: Building Resilience to Refuel, Recharge and Reclaim What Matters

In May 2019, the World Health Organization declared burnout as a global occupational hazard with specific symptoms and warnings. Enter Covid 19 and an upside-down world. Burnout has become even stronger and insidious. Remote workforces, physical distancing, and dependency on virtual communication provide their own potential for burnout.

This presentation affords a way to step back and identify what burnout is, how it is triggered, how to breakout of dysfunctional patterns (both personal and within the organization), and how to breakthrough to cultivate resilience through four critical connection/energy points. You’ll discover why “balance” is baloney and a better metaphor for moving through disruptive times. You’ll experience why Eileen has also been called a HOPE merchant, filling minds with positivity, laugh-ability and DO-ability.

The Power of Engagement: Crafting Connections That Count For People Who Matter

It’s time to START talking and get back to work! Create a competitive edge in engaging and retaining talented employees and customers on the most human of playing fields: conversation. Without that connection, there is no energy of engagement. Discover the secret of viewing points, orange batons and Little David's in creating teams and fostering loyalty. The latest report from DDI reports that more than 40% of leaders crave soft skills that can help them work better with others.

The results will be:

• Clear understanding of what energizes employees and what depletes.
• Connected and cohesive stakeholders.
• Candid conversations that can generate a renewed commitment.
• The “soft stuff” of business is always the hardest part of business.

It’s time to START talking and get back to work! Create a competitive edge in engaging and retaining talented employees and customers on the most human of playing fields: conversation. Without that connection, there is no energy of engagement. Discover the secret of viewing points, orange batons and Little David's in creating teams and fostering loyalty. The latest report from DDI reports that more than 40% of leaders crave soft skills that can help them work better with others.

This program will help the participants understand what they bring to the table and how to influence and work better with others.

Surviving & Thriving With Difficult People for Resilient Relationships

This session focuses on improving relationships at work through successfully dealing with people. Using humor and examples, Eileen will guide participants through the process of learning how to defuse anger in themselves and others. They will discover how to identify and understand problem behavior and how to use systematic methods for handling such behaviors.

Participants will also:

• Understand techniques for “scripting” and creating rapport
• Identify the behavior of difficult people and personal responses to such behaviors
• Focus on effective responses to the hostile-aggressive trio
• Discover the 4-step model for handling anger on and off the phone
• Learn the difference between difficult people and people within a difficult situation
• Identify self-management tools for developing rapport and maintaining inner calm and integrity under pressure

Please note: This session can also be interactive; including role-play, phone practice, etc.