Experience Economy Expert, Co-Author of "The Experience Economy", Strategy Consultant
James Gilmore Biography
James H. Gilmore is co-founder of Aurora, Ohio-based Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings. Gilmore collaborates with management teams to grasp the nature of the emerging “Experience Economy” and envision their role in it—whether it be staging experiences, guiding transformations, or mass customizing any economic offering. He is recognized for his expertise in experience design and customer experience management. Gilmore is a frequent speaker at professional society and trade association conferences, as well as executive education programs of individual companies. His ideas have been published in many of the world’s leading publications, including the Harvard Business Review, The Wall Street Journal, and Investor’s Business Daily among others.
Gilmore is also co-author with B. Joseph Pine II of "The Experience Economy: Work is Theatre & Every Business a Stage." The book demonstrates how companies, from a myriad of industries, are finding their goods and services commoditized with customers increasingly spending their money on experiences—memorable events that engage customers in an inherently personal way. It also shows how businesses can create value by embracing theatre as an operating model to stage unique experiences that ultimately transform those who participate in them. As a follow-up, Pine and Gilmore edited "Markets of One: Creating Customer-Unique Value through Mass Customization." Additionally, Gilmore co-authored "Authenticity: What Consumers Really Want," which explores the management of authenticity in business and its relevance in modern consumerism.
Gilmore began his career with Procter & Gamble and then spent over ten years consulting with Cleveland Consulting Associates and Computer Sciences Corporation, heading up CSC Consulting’s process innovation practice. A Batten Fellow at The Graduate School of Business Administration at the University of Virginia, he previously served as the 2002-2003 Dean Helen LeBaron Hilton Endowed Co-chair at the College of Family & Consumer Sciences at Iowa State University. He has also lectured at Case Western's Weatherhead School of Management, Cornell's School of Hotel Administration, and Rochester Institute of Technology's College of Applied Science and Technology. Gilmore also teaches courses on the Experience Economy and cultural hermeneutics at several universities, including Westminster Seminary California and the Savannah College of Art & Design. He is a certified instructor in the lateral thinking methodologies of Dr. Edward Debono and serves on the faculty of The Institutes for Organization Management for the US Chamber of Commerce, working with both for-profit and non-profit enterprises to foster innovative thinking.
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Our experienced booking agents have successfully helped clients around the world secure speakers like James Gilmore for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for James Gilmore, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for James Gilmore or any other speaker of your choice. -
What are the speaker fees for James Gilmore
Speaking fees for James Gilmore, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book James Gilmore are $10,000 - $20,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire James Gilmore, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does James Gilmore speak about?
James Gilmore is a keynote speaker and industry expert whose speaking topics include Author, Business, Business Leadership, Change Management, Corporate Strategy, Creativity, Culture, Customer Experience, Entrepreneurship, Futurism, Innovation, Leadership, Marketing, Sales, Strategic Leadership, Technology -
Where does James Gilmore travel from?
James Gilmore generally travels from Cleveland, OH, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent. -
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James Gilmore is a keynote speaker and industry expert who speaks on a wide range of topics such as Cultivating Learning Relationships, Mass Customization, Work is Theater, Athenticity in Business, Thinking about Leadership Thinking and Designing Experiences in the Digital Age. The estimated speaking fee range to book James Gilmore for your event is $10,000 - $20,000. James Gilmore generally travels from Cleveland, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Libby Gill, Don Peppers, Dr. Jackie Freiberg, Alexandra Wilkis Wilson and Richard Florida. Contact All American Speakers for ratings, reviews, videos and information on scheduling James Gilmore for an upcoming live or virtual event.
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