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Ted Coine

Chairman and Founder at Switch and Shift, Author of "Five-Star Customer Service" and "Spoil 'em Rotten!"

Chairman and Founder at Switch and Shift, Author of "Five-Star Customer Service" and "Spoil 'em Rotten!"

Travels From Travels From:
Naples, FL, USA
Speaking Fee Speaking Fee:
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Ted Coine Biography

In 2001, Ted Coine started his first company with a white board in his living room; four years later, it was valued at $10 million. A customer service guru with roots in the field going back to the founding of the Waldorf-Astoria Hotel, Ted has made a life-long study of the relationship between leadership, culture, and service: what he labels the Three Legs Principle.

Today, Coine is a Forbes Top 10 Social Media Power Influencer and an Inc. Top 100 Leadership Expert. This stance at the crossroads of social and leadership gave Ted a unique perspective to identify the demise of Industrial Age management and the birth of the Social Age. The result, after five years of trend watching, interviewing and intensive research, is his latest co-authored book, "A World Gone Social: How Companies Must Adapt to Survive." An Inc. Top 100 Speaker, Ted is also a serial business founder and three-time CEO.

A graduate of William & Mary, Ted lives in Naples, Florida, with his wife and their two children.

Ted Coine Speaking Topics

  • Ten Quick Tips from "Spoil 'em Rotten!"

    "Spoil 'em Rotten!" is a parable about customer service excellence. When Candace asks business leader Bob Walsh for an interview for her college class, he counters with a better offer: why not work for him at Walsh's Supermarkets for the semester? He will give her fifty-two customer service lessons, one for each week of the year. Who could refuse such an opportunity?

    In Ted's talk, he will introduce ten of Mr. Walsh's lessons. Participants will walk away with an inspirational and highly valuable set of skills they can use at work the very same day to improve their company's service and, thus, its profitability.

  • Five Star Customer Service

    Inspire and teach customer service success secrets of the world's most successful companies. It starts with Leadership, continues with culture, and ends with customers who will walk over broken glass to buy from you.

Ted Coine Videos

  • The Power of Impatience! | Ted Coiné | TEDxNavesink - YouTube
  • Thought Leader Life 039: Guests Mark Babbitt and Ted Coine ...
  • Futurists Insights Series - Ted Coine - YouTube

Ted Coine Books

  • Spoil 'em Rotten!: Five-Star Customer Delight in Action [Paperback] [2007] (Author) Jane & Ted Coine
    Spoil 'em Rotten!: Five-Star Customer Delight in Action [Paperback] [2007] (Author) Jane & Ted Coine
  • Five-Star Customer Service
    Five-Star Customer Service

FAQs on booking Ted Coine

  • How do I book Ted Coine to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Ted Coine for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Ted Coine, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Ted Coine or any other speaker of your choice.
  • What are the speaker fees for Ted Coine

    Speaking fees for Ted Coine, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Ted Coine are for live events and for virtual events. For the most current speaking fee to hire Ted Coine, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Ted Coine speak about?

    Ted Coine is a keynote speaker and industry expert whose speaking topics include Business, Customer Service, Entertainment, Entrepreneurism, Inspirational, Leadership Speakers, Personal Growth, Social Media.
  • Where does Ted Coine travel from?

    Ted Coine generally travels from Naples, FL, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Ted Coine’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Ted Coine for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Ted Coine for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Ted Coine or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Ted Coine is a keynote speaker and industry expert who speaks on a wide range of topics such as Ten Quick Tips from "Spoil 'em Rotten!" and Five Star Customer Service. The estimated speaking fee range to book Ted Coine for your event is $10,000 - $20,000. Ted Coine generally travels from Naples, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Nicholas de Wolff, Laurence Winmill, Jon Bergmann, Harvey Mackay and Greg Herder. Contact All American Speakers for ratings, reviews, videos and information on scheduling Ted Coine for an upcoming live or virtual event.

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