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Barton Goldenberg

Futurist, Author, Strategist, Speaker

  Categories:
Customer Service, Futurists, Internet, Leadership Speakers, Sales, Sales, Marketing and Branding, Science and Technology, Technology Speakers
REQUEST BOOKING INFORMATION

 Barton Goldenberg Biography

Since 1985, Barton Goldenberg has been bringing compelling thought-leadership keynote presentations to business audiences across the US and around the world. Bring his voice and expertise to your audience, whether for a board meeting or events for senior executives, sales/marketing/customer-service personnel, or customers. All topics are customized to your audience/agenda and key messaging.

Barton’s groundbreaking work in the areas of digital strategy and customer engagement has become increasingly crucial during COVID-19 recovery period, especially his applications of Artificial Intelligence, Digital Transformation, and Digital Communities. Barton has applied his wealth of knowledge and thought-leadership to clients such as: Chase Bank, ExxonMobil, Jaguar Land Rover, Johnson Controls, Kraft Heinz, Marriott, Nike, Schlumberger, T. Rowe Price, U.S. Department of Defense, Zumba Fitness and many more.

Contact a speaker booking agent to check availability on Barton Goldenberg and other top speakers and celebrities.

Videos
Books
The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (FT Press Operations Management)

The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (FT Press Operations Management)

CRM In Real Time: Empowering Customer Relationships

CRM In Real Time: Empowering Customer Relationships

CRM Automation

CRM Automation

Speaking Topics

  • Successfully Engaging Customers During COVID19 and the ‘New Normal’

    To survive COVID-19 and the recovery phase of COVID-19 – commonly referred to as the ‘New Normal’ – you must stay tightly engaged with your customers. You need to capture ‘Voice of the Customer’ at every opportunity to determine their changing needs and their willingness to engage with you. Many of the world’s best organizations are leveraging social media and specifically creating ‘private’ or ‘branded’ Digital Communities to engage in a two-way dialog with their customers. Digital Communities offer the opportunity for your sales, customer service, and/or technical support personnel to interact directly with your customers and prospects. Digital Communities provide 24/7 peer-to-peer exchange, best-practices discussions, and customer engagement dialog across time zones, geographies and languages. Digital Communities capture each customer’s ‘social insight’, which gets fed into the customer’s holistic customer profile that forms the foundation of a successful customer strategy. Engage Barton to learn more about the benefits of Digital Communities and to hear ‘real-world’ case studies of organizations that have effectively implemented Digital Communities. If your organization intends to survive COVID-19 and the New Normal, this is one keynote you will not want to miss! Benefits of Inviting Barton as Your Keynote Speaker:
    • Learn how to successfully integrate social media insight into your sales, marketing and customer service efforts.
    • Learn why Digital Communities are your best tool for nurturing leads.
    • Hear how Digital Communities promote peer-to-peer exchange that drives customer engagement.

  • AI and Data Analytics: Adapting to your Customers’ Changing Behavior

    Customer behavior is changing at an unprecedented pace. More now than ever, organizations need to stay on top of these changes. Yet few organizations have put into place the infrastructure required to ensure meaningful customer engagement. This infrastructure includes powerful AI & Data Analytics tools that help you predict customer behavior and provide the right solutions to the right customers at the right time. Leverage AI & Data Analytics to develop deep learning to transform how you engage with your customers. Use AI algorithms to make decisions or to take actions based upon forward-looking insights. Leveraging AI tools to become more predictive and prescriptive. Put powerful data analytics to work to maximize your customer knowledge and improve your decision making. Using ‘real-world’ case studies from his global customer base, futurist Barton Goldenberg examines how organizations are successfully applying AI and analytics today to adapt to their customers’ changing behavior. Stay ahead of the AI & Data Analytics curve: invite Barton to keynote your next event. Benefits of Inviting Barton as Your Keynote Speaker
    • Learn how AI & Data Analytics is taking customer engagement to the next level
    • Discover how organizations are leveraging AI & Data Analytics to drive sales
    • Learn about emerging AI & Data Analytics tools that will change how you conduct business

  • Digital Transformation Post COVID-19: Raising the Bar on Customer Engagement

    Increasingly organizations have turned to customer-centric thinking as their primary ‘go-to-market’ strategy. In the post COVID-19 period, the core of successful customer-centric thinking is Digital Transformation. 89% of executives say digitization will disrupt their business this year. Yet fewer than 1/3 believe that their digital strategy is correct, and only 21% believe the right people are setting their strategy. Leading authority Barton Goldenberg describes the five components of a successful Digital Transformation – CRM, Data & Analytics, Social Media Communities, Customer Engagement and Emerging Technologies – and how to integrate these components into a powerful Digital Transformation framework. He lays out the steps in a Digital Transformation implementation roadmap. He provides ‘real-time’ case studies of clients that have successfully implemented Digital Transformation programs. If your organization wants to raise the bar on customer engagement, hesitate no further: invite Barton to be your next keynote speaker. Benefits of Inviting Barton as your Keynote Speaker:
    • Learn the five components of a successful Digital Transformation
    • Discover the steps in a Digital Transformation implementation roadmap
    • Hear how other organizations are successfully implementing Digital Transformation Barton is a well versed digital transformation speaker and can tailor his keynote to the audience for maximum effectiveness.

  • Digital Hotels Are the Way of the Future; Have You Built Your Digital Hotel?

    Are you leveraging private, Digital Communities to foster engagement with your customers? Think of these communities as a virtual gathering place for your customers, or a ‘Digital Hotel’. Building your Digital Hotel deepens customer engagement and drives Voice of Customer into every customer decision you make, increases customer satisfaction and loyalty, provides superior customer support, help nurture leads that shorten the sales cycle, and grows sales (40-70% of customers buy more product). Your Digital Hotel will have:
    • A digital lounge located on the ground floor of your hotel where customers meet for a virtual drink, exchange peer-to-peer stories, resolve service or technical issues, ‘Ask the Expert’ questions, take surveys, complete polls, and participate in forum.
    • Digital conference rooms located on the second and third floors – e.g., your technical conference room, your customer service conference room, your employee-only conference room that customers and employees come in and out of to discuss matters, resolve issues, receive training and more.
    • Private customer rooms—one digital room per customer—which are located on the floors above your conference rooms. In these rooms, you meet with your customers one-on-one to create your annual sales or technical plans, to review these plans on a quarterly basis, and to introduce them to subject matter experts and others to deepen the relationship. Companies are now adding online video meetings widgets as well as Augmented & Virtual Reality widgets to their hotels to enhance the customer experience. Want to learn more? Attend this presentation from thought-leader Barton Goldenberg to:
    • Discover how best-in-class companies worldwide are benefiting from Digital Hotels
    • Hear real-time case studies of successful Digital Hotels and why customers love them
    • Learn how to build your successful, Digital Hotel

FAQs

  • HOW TO BOOK Barton Goldenberg?

    Our booking agents have successfully helped clients around the world secure talent like Barton Goldenberg for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Barton Goldenberg, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Barton Goldenberg or any other celebrity of your choice.

  • HOW MUCH DOES IT COST TO BOOK Barton Goldenberg?

    Booking fees for Barton Goldenberg, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Barton Goldenberg, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

  • WHO IS THE AGENT FOR Barton Goldenberg?

    All American Entertainment has successfully secured celebrity talent like Barton Goldenberg for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Barton Goldenberg for your next private or corporate function.

  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Barton Goldenberg or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Barton Goldenberg or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
Check Availability

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

Users also viewed these speakers:

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Barton Goldenberg

Futurist, Author, Strategist, Speaker

Travels From:
Maryland, USA
Speaking Fee:
Live Event: Please Contact  
Virtual Event: Please Contact
Categories:
Customer Service, Futurists, Internet, Leadership Speakers, Sales, Sales, Marketing and Branding, Science and Technology, Technology Speakers

Barton Goldenberg Biography

Since 1985, Barton Goldenberg has been bringing compelling thought-leadership keynote presentations to business audiences across the US and around the world. Bring his voice and expertise to your audience, whether for a board meeting or events for senior executives, sales/marketing/customer-service personnel, or customers. All topics are customized to your audience/agenda and key messaging.

Barton’s groundbreaking work in the areas of digital strategy and customer engagement has become increasingly crucial during COVID-19 recovery period, especially his applications of Artificial Intelligence, Digital Transformation, and Digital Communities. Barton has applied his wealth of knowledge and thought-leadership to clients such as: Chase Bank, ExxonMobil, Jaguar Land Rover, Johnson Controls, Kraft Heinz, Marriott, Nike, Schlumberger, T. Rowe Price, U.S. Department of Defense, Zumba Fitness and many more.

Contact a speaker booking agent to check availability on Barton Goldenberg and other top speakers and celebrities.

Barton Goldenberg Videos

  • 2021 Strategy: Powerful and Permanent Digital Customer Connections
    2021 Strategy: Powerful and Permanent Digital Customer Connections
    Sales, marketing, and customer service executives have found powerful and permanent customer engagement leveraging digital communities. I briefly...
  • Case Study: Digital Strategy Success Stories
    Case Study: Digital Strategy Success Stories
    Discover how to model this multinational's digital transformation success. You will discover the top reasons for their digital success.
  • Emerging Technologies Strategy: Implement the Best Options
    Emerging Technologies Strategy: Implement the Best Options
See All Videos »

Barton Goldenberg Books

The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (FT Press Operations Management)
The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (FT Press Operations Management)
CRM In Real Time: Empowering Customer Relationships
CRM In Real Time: Empowering Customer Relationships
CRM Automation
CRM Automation

Barton Goldenberg Speaking Topics

  • Successfully Engaging Customers During COVID19 and the ‘New Normal’

    To survive COVID-19 and the recovery phase of COVID-19 – commonly referred to as the ‘New Normal’ – you must stay tightly engaged with your customers. You need to capture ‘Voice of the Customer’ at every opportunity to determine their changing needs and their willingness to engage with you. Many of the world’s best organizations are leveraging social media and specifically creating ‘private’ or ‘branded’ Digital Communities to engage in a two-way dialog with their customers. Digital Communities offer the opportunity for your sales, customer service, and/or technical support personnel to interact directly with your customers and prospects. Digital Communities provide 24/7 peer-to-peer exchange, best-practices discussions, and customer engagement dialog across time zones, geographies and languages. Digital Communities capture each customer’s ‘social insight’, which gets fed into the customer’s holistic customer profile that forms the foundation of a successful customer strategy. Engage Barton to learn more about the benefits of Digital Communities and to hear ‘real-world’ case studies of organizations that have effectively implemented Digital Communities. If your organization intends to survive COVID-19 and the New Normal, this is one keynote you will not want to miss! Benefits of Inviting Barton as Your Keynote Speaker:
    • Learn how to successfully integrate social media insight into your sales, marketing and customer service efforts.
    • Learn why Digital Communities are your best tool for nurturing leads.
    • Hear how Digital Communities promote peer-to-peer exchange that drives customer engagement.

  • AI and Data Analytics: Adapting to your Customers’ Changing Behavior

    Customer behavior is changing at an unprecedented pace. More now than ever, organizations need to stay on top of these changes. Yet few organizations have put into place the infrastructure required to ensure meaningful customer engagement. This infrastructure includes powerful AI & Data Analytics tools that help you predict customer behavior and provide the right solutions to the right customers at the right time. Leverage AI & Data Analytics to develop deep learning to transform how you engage with your customers. Use AI algorithms to make decisions or to take actions based upon forward-looking insights. Leveraging AI tools to become more predictive and prescriptive. Put powerful data analytics to work to maximize your customer knowledge and improve your decision making. Using ‘real-world’ case studies from his global customer base, futurist Barton Goldenberg examines how organizations are successfully applying AI and analytics today to adapt to their customers’ changing behavior. Stay ahead of the AI & Data Analytics curve: invite Barton to keynote your next event. Benefits of Inviting Barton as Your Keynote Speaker
    • Learn how AI & Data Analytics is taking customer engagement to the next level
    • Discover how organizations are leveraging AI & Data Analytics to drive sales
    • Learn about emerging AI & Data Analytics tools that will change how you conduct business

  • Digital Transformation Post COVID-19: Raising the Bar on Customer Engagement

    Increasingly organizations have turned to customer-centric thinking as their primary ‘go-to-market’ strategy. In the post COVID-19 period, the core of successful customer-centric thinking is Digital Transformation. 89% of executives say digitization will disrupt their business this year. Yet fewer than 1/3 believe that their digital strategy is correct, and only 21% believe the right people are setting their strategy. Leading authority Barton Goldenberg describes the five components of a successful Digital Transformation – CRM, Data & Analytics, Social Media Communities, Customer Engagement and Emerging Technologies – and how to integrate these components into a powerful Digital Transformation framework. He lays out the steps in a Digital Transformation implementation roadmap. He provides ‘real-time’ case studies of clients that have successfully implemented Digital Transformation programs. If your organization wants to raise the bar on customer engagement, hesitate no further: invite Barton to be your next keynote speaker. Benefits of Inviting Barton as your Keynote Speaker:
    • Learn the five components of a successful Digital Transformation
    • Discover the steps in a Digital Transformation implementation roadmap
    • Hear how other organizations are successfully implementing Digital Transformation Barton is a well versed digital transformation speaker and can tailor his keynote to the audience for maximum effectiveness.

  • Digital Hotels Are the Way of the Future; Have You Built Your Digital Hotel?

    Are you leveraging private, Digital Communities to foster engagement with your customers? Think of these communities as a virtual gathering place for your customers, or a ‘Digital Hotel’. Building your Digital Hotel deepens customer engagement and drives Voice of Customer into every customer decision you make, increases customer satisfaction and loyalty, provides superior customer support, help nurture leads that shorten the sales cycle, and grows sales (40-70% of customers buy more product). Your Digital Hotel will have:
    • A digital lounge located on the ground floor of your hotel where customers meet for a virtual drink, exchange peer-to-peer stories, resolve service or technical issues, ‘Ask the Expert’ questions, take surveys, complete polls, and participate in forum.
    • Digital conference rooms located on the second and third floors – e.g., your technical conference room, your customer service conference room, your employee-only conference room that customers and employees come in and out of to discuss matters, resolve issues, receive training and more.
    • Private customer rooms—one digital room per customer—which are located on the floors above your conference rooms. In these rooms, you meet with your customers one-on-one to create your annual sales or technical plans, to review these plans on a quarterly basis, and to introduce them to subject matter experts and others to deepen the relationship. Companies are now adding online video meetings widgets as well as Augmented & Virtual Reality widgets to their hotels to enhance the customer experience. Want to learn more? Attend this presentation from thought-leader Barton Goldenberg to:
    • Discover how best-in-class companies worldwide are benefiting from Digital Hotels
    • Hear real-time case studies of successful Digital Hotels and why customers love them
    • Learn how to build your successful, Digital Hotel

FAQs on booking Barton Goldenberg

  • How to book Barton Goldenberg?

    Our booking agents have successfully helped clients around the world secure talent like Barton Goldenberg for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Barton Goldenberg, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Barton Goldenberg or any other celebrity of your choice.

  • How much does it cost to book Barton Goldenberg?

    Booking fees for Barton Goldenberg, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Barton Goldenberg, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

  • Who is the agent for Barton Goldenberg?

    All American Entertainment has successfully secured celebrity talent like Barton Goldenberg for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Barton Goldenberg for your next private or corporate function.

  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Barton Goldenberg or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Barton Goldenberg or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Barton Goldenberg is a keynote speaker and industry expert who speaks on a wide range of topics such as Successfully Engaging Customers During COVID19 and the ‘New Normal’, AI and Data Analytics: Adapting to your Customers’ Changing Behavior, Digital Transformation Post COVID-19: Raising the Bar on Customer Engagement and Digital Hotels Are the Way of the Future; Have You Built Your Digital Hotel?. The estimated speaking fee range to book Barton Goldenberg for your event is available upon request. Barton Goldenberg generally travels from MD, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Tim Sanders, Geoffrey Moore, Scott McKain, Richard Florida and Rick Barrera. Contact All American Speakers for ratings, reviews, videos and information on scheduling Barton Goldenberg for an upcoming live or virtual event.

Barton Goldenberg Speaker Videos

  • 2021 Strategy: Powerful and Permanent Digital Customer Connections
    2021 Strategy: Powerful and Permanent Digital Customer Connections
    Sales, marketing, and customer service executives have found powerful and permanent customer engagement leveraging digital communities. I briefly highlight strategies and the impressive benefits my...
    Case Study: Digital Strategy Success Stories
    Case Study: Digital Strategy Success Stories
    Discover how to model this multinational's digital transformation success. You will discover the top reasons for their digital success.
  • Emerging Technologies Strategy: Implement the Best Options
    Emerging Technologies Strategy: Implement the Best Options
    Social CRM Case Study - Marriott Corporation
    Social CRM Case Study - Marriott Corporation

Barton Goldenberg Speaking Topics

  • Successfully Engaging Customers During COVID19 and the ‘New Normal’

    To survive COVID-19 and the recovery phase of COVID-19 – commonly referred to as the ‘New Normal’ – you must stay tightly engaged with your customers. You need to capture ‘Voice of the Customer’ at every opportunity to determine their changing needs and their willingness to engage with you. Many of the world’s best organizations are leveraging social media and specifically creating ‘private’ or ‘branded’ Digital Communities to engage in a two-way dialog with their customers. Digital Communities offer the opportunity for your sales, customer service, and/or technical support personnel to interact directly with your customers and prospects. Digital Communities provide 24/7 peer-to-peer exchange, best-practices discussions, and customer engagement dialog across time zones, geographies and languages. Digital Communities capture each customer’s ‘social insight’, which gets fed into the customer’s holistic customer profile that forms the foundation of a successful customer strategy. Engage Barton to learn more about the benefits of Digital Communities and to hear ‘real-world’ case studies of organizations that have effectively implemented Digital Communities. If your organization intends to survive COVID-19 and the New Normal, this is one keynote you will not want to miss! Benefits of Inviting Barton as Your Keynote Speaker:
    • Learn how to successfully integrate social media insight into your sales, marketing and customer service efforts.
    • Learn why Digital Communities are your best tool for nurturing leads.
    • Hear how Digital Communities promote peer-to-peer exchange that drives customer engagement.

  • AI and Data Analytics: Adapting to your Customers’ Changing Behavior

    Customer behavior is changing at an unprecedented pace. More now than ever, organizations need to stay on top of these changes. Yet few organizations have put into place the infrastructure required to ensure meaningful customer engagement. This infrastructure includes powerful AI & Data Analytics tools that help you predict customer behavior and provide the right solutions to the right customers at the right time. Leverage AI & Data Analytics to develop deep learning to transform how you engage with your customers. Use AI algorithms to make decisions or to take actions based upon forward-looking insights. Leveraging AI tools to become more predictive and prescriptive. Put powerful data analytics to work to maximize your customer knowledge and improve your decision making. Using ‘real-world’ case studies from his global customer base, futurist Barton Goldenberg examines how organizations are successfully applying AI and analytics today to adapt to their customers’ changing behavior. Stay ahead of the AI & Data Analytics curve: invite Barton to keynote your next event. Benefits of Inviting Barton as Your Keynote Speaker
    • Learn how AI & Data Analytics is taking customer engagement to the next level
    • Discover how organizations are leveraging AI & Data Analytics to drive sales
    • Learn about emerging AI & Data Analytics tools that will change how you conduct business

  • Digital Transformation Post COVID-19: Raising the Bar on Customer Engagement

    Increasingly organizations have turned to customer-centric thinking as their primary ‘go-to-market’ strategy. In the post COVID-19 period, the core of successful customer-centric thinking is Digital Transformation. 89% of executives say digitization will disrupt their business this year. Yet fewer than 1/3 believe that their digital strategy is correct, and only 21% believe the right people are setting their strategy. Leading authority Barton Goldenberg describes the five components of a successful Digital Transformation – CRM, Data & Analytics, Social Media Communities, Customer Engagement and Emerging Technologies – and how to integrate these components into a powerful Digital Transformation framework. He lays out the steps in a Digital Transformation implementation roadmap. He provides ‘real-time’ case studies of clients that have successfully implemented Digital Transformation programs. If your organization wants to raise the bar on customer engagement, hesitate no further: invite Barton to be your next keynote speaker. Benefits of Inviting Barton as your Keynote Speaker:
    • Learn the five components of a successful Digital Transformation
    • Discover the steps in a Digital Transformation implementation roadmap
    • Hear how other organizations are successfully implementing Digital Transformation Barton is a well versed digital transformation speaker and can tailor his keynote to the audience for maximum effectiveness.

  • Digital Hotels Are the Way of the Future; Have You Built Your Digital Hotel?

    Are you leveraging private, Digital Communities to foster engagement with your customers? Think of these communities as a virtual gathering place for your customers, or a ‘Digital Hotel’. Building your Digital Hotel deepens customer engagement and drives Voice of Customer into every customer decision you make, increases customer satisfaction and loyalty, provides superior customer support, help nurture leads that shorten the sales cycle, and grows sales (40-70% of customers buy more product). Your Digital Hotel will have:
    • A digital lounge located on the ground floor of your hotel where customers meet for a virtual drink, exchange peer-to-peer stories, resolve service or technical issues, ‘Ask the Expert’ questions, take surveys, complete polls, and participate in forum.
    • Digital conference rooms located on the second and third floors – e.g., your technical conference room, your customer service conference room, your employee-only conference room that customers and employees come in and out of to discuss matters, resolve issues, receive training and more.
    • Private customer rooms—one digital room per customer—which are located on the floors above your conference rooms. In these rooms, you meet with your customers one-on-one to create your annual sales or technical plans, to review these plans on a quarterly basis, and to introduce them to subject matter experts and others to deepen the relationship. Companies are now adding online video meetings widgets as well as Augmented & Virtual Reality widgets to their hotels to enhance the customer experience. Want to learn more? Attend this presentation from thought-leader Barton Goldenberg to:
    • Discover how best-in-class companies worldwide are benefiting from Digital Hotels
    • Hear real-time case studies of successful Digital Hotels and why customers love them
    • Learn how to build your successful, Digital Hotel

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During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Barton Goldenberg

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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