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Barton Goldenberg

Futurist, Author, Strategist, Speaker

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 Barton Goldenberg Biography

Barton Goldenberg is founder and President of ISM Inc., where, since 1985, he has designed and implemented customer-centric strategies in the areas of sales, marketing and customer service. He was one of the first three inductees into the CRM Hall of Fame, and is also an acclaimed author. His latest book, The Definitive Guide to Social CRM, is hailed as the roadmap for success at the intersection of social media and CRM.

Barton has been bringing compelling thought-leadership keynote presentations to business audiences across the US and around the world. Bring his voice and expertise to your audience, whether for a board meeting or events for senior executives, sales/marketing/customer-service personnel, or customers. All topics are customized to your audience/agenda and key messaging.

Barton’s Keynotes:

Digital Transformation: Top 10 Impacts on Your Go-To-Market Strategy

Data Analytics: Turning Customer Data into Business Intelligence

Next Big Thing in Social Media: Private Social Media Communities

Emerging Technologies: Top 10 Options

Customer Experience: Your 5-Year Roadmap for Success

Customer Relationship Management: Taking CRM Strategy to the Next Level

Why book Barton?

Barton delivers. A recognized thought-leader in the customer-centric technology space, his engaging style and insightful observations challenge audiences and keep them on the edge of their seats. He partners with clients throughout their events to ensure 100% success. Barton writes and speaks about meaningful trends in digital and customer strategies that change the way that organizations engage with today’s ‘always-on, always-connected’ consumer. His real-world case studies and humorous style have distinguished him as an engaging presenter at events including the Gartner 360 Customer Summit, Dreamforce, Microsoft, CRM Evolution, Selling Power and others. Barton’s clients include: Chase Bank, ExxonMobil, Jaguar Land Rover, Johnson Controls, Kraft Heinz, Marriott, Nike, Schlumberger, T. Rowe Price, U.S. Department of Defense, Zumba Fitness and many more. For a full listing, visit www.ismguide.com.

Barton holds a B.Sc. (Economics) degree with honors from the Wharton School of Business and a M.Sc. (Economics) degree from the London School of Economics. He lives in Chevy Chase, Maryland with his wife and two teenage children.

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Videos
Books
The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (FT Press Operations Management)

The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits (FT Press Operations Management)

CRM In Real Time: Empowering Customer Relationships

CRM In Real Time: Empowering Customer Relationships

CRM Automation

CRM Automation

Speaking Topics
  • Digital Transformation: The Top 10 Impacts on Your Go-To-Market Strategy

    Key Takeaways:
    • Digital transformation is mandatory to survive in today’s digital deluge.
    • Digital transformation has huge impacts on your go-to-market strategy.
    • Learn how well your organization is positioned to compete in the digital realm. 89% of executives believe that digitization will disrupt their business in the next year. Yet fewer than 1/3 of executives believe that their digital strategy is correct, and only 21% believe that the right people are setting the digital strategy they need to succeed. Digital disruptors will challenge your business model as they compete for your customers in new ways. Your choice is simple: become a digital disruptor yourself or be left behind. Futurist Barton Goldenberg shares with you the latest trends and thinking in Digital Transformation, and the impact these will have on your go-to-market strategy. Using real-world case studies tailored to your B2B, B2C or B2B2C industry, Barton reviews various approaches to Digital Transformation including costs, resource requirements, and biggest challenges. During the keynote, you will be asked to complete a Digital Transformation Scorecard, so you can judge how well your company is positioned to compete in the digital realm.

  • Data Analytics: Turning Customer Data into Business Intelligence

    Key Takeaways:
    • Data analytics must become a core competency of every organization’s DNA.
    • Data analytics takes unstructured customer data and transforms it into actionable insights.
    • Learn how other companies use data analytics to engage customers and gain competitive advantage. Today, more than 11 billion connected devices are producing some 8 zettabytes of data per year. This will balloon to 80 billion devices and a staggering 180 zettabytes of data by 2025 and continue growing exponentially from there. Companies need to learn how to harness this ‘digital firehose’ to acquire, retain and grow customer relationships in an increasingly connected and digitized world. Using real-world case studies, futurist Barton Goldenberg examines how organizations are successfully applying data analytics to both traditional and new digital media. Barton shares how B2B, B2C and B2B2C organizations like Amazon, Disney, and Verizon are ‘turning customer data into business intelligence’ to make better sales, marketing and customer-service decisions. During the keynote, participants are asked to grade each data analytics tool in terms of relevance to their business: Customer Segmentation, Master Data Management, Data Quality Management, Data Modeling, Predictive Analytics, Prescriptive Analytics, Data Warehouses, Data Lakes, ETL Tools and more.

  • Next Big Thing in Social Media: Private Social Media Communities

    Key Takeaways:
    • Social media communities promote peer-to-peer exchange that drives customer engagement.
    • Private social media communities are the best way to nurture sales leads.
    • Learn how to successfully integrate social media insight onto your sales, marketing and customer service efforts. Transform the interactions between your organization and its customers into two-way conversations. Capture customers’ ‘social insights’ to build better customer profiles. Discover the most cost-effective way to nurture leads. Using real-world case studies, futurist Barton Goldenberg explains why organizations are increasingly turning to ‘private’ (or ‘branded’) social media communities to drive long-term customer satisfaction, loyalty and advocacy through peer-to-peer exchange, best-practices discussions and customer engagement across time zones, geographies and languages. Keynote participants will learn 5 questions to ask to see how they can benefit from private communities in the areas of Customer Support, Distributor Support, ‘Voice-of-the-Customer’, and/or Knowledge Management.

  • Emerging Technologies: The Top 10 Options

    Key Takeaways:
    • Executives must stay on top of how emerging technologies impact their business.
    • Better understand the pros and cons of the Top 10 emerging technologies.
    • Learn which emerging technologies are most relevant to your business’s go-to-market strategy. Rapidly-evolving technologies are profoundly changing the way organizations deal with customers, partners and employees. Some companies adapt and survive, others do not. Will yours? Futurist Barton Goldenberg tailors this keynote to include the Emerging Technologies most relevant to your B2B, B2C or B2B2C industry: Identity Resolution, Virtual and Augmented Reality, Artificial Intelligence/Machine Learning, Internet of Things, Wearables, Mobile Apps/Mobile Technologies, Personalized Digital Videos, Addressable TV, Digital Portals, Blockchain, or others. During the keynote, participants will complete an ‘Emerging Technologies Scorecard’ to establish the relevance of each of the Top 10 Emerging Technologies to their businesses. Learn how an Emerging Technologies strategy can help your company deliver better products and services, engage more effectively with customers, reduce costs, and stay one step ahead of the competition.

  • Customer Experience: Your 5-Year Roadmap for Success

    Key Takeaways:
    • Executives must stay on top of how emerging technologies impact their business
    • Better understand the pros and cons of the Top 10 emerging technologies
    • Learn which emerging technologies are most relevant to your business’s go-to-market strategy Customers have almost limitless ways to engage brands, using all kinds of devices across dozens of touchpoints in sales, marketing and customer service. Winning organizations in B2B, B2C and B2B2C industries developed ‘engaged customer’ strategies to ensure an outstanding customer experience at each touchpoint. The key is to provide exactly the right offer via the customer’s desired channel at exactly the right time. Futurist Barton Goldenberg shares his step-by-step, 5-year Customer Experience Roadmap, used successfully by world-class B2B, B2C or B2B2C organizations worldwide. Discover this comprehensive framework that leverages a solid foundation of customer data, includes listening and data analytics tools to secure ongoing customer insights, and penetrates all four customer engagement channels -
    • traditional media, social media, eCommerce, and Emerging Technologies -
    • to achieve higher customer acquisition, retention and growth.

FAQs
  • HOW TO BOOK Barton Goldenberg?

    Our booking agents have successfully helped clients around the world secure talent like Barton Goldenberg for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Barton Goldenberg, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Barton Goldenberg or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Barton Goldenberg?

    Booking fees for Barton Goldenberg, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Barton Goldenberg, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Barton Goldenberg?

    All American Entertainment has successfully secured celebrity talent like Barton Goldenberg for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Barton Goldenberg for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Barton Goldenberg or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Barton Goldenberg or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
Check Availability

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During normal business hours, we respond to most inquiries within 4 hours.

Users also viewed these speakers:

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Barton Goldenberg

Futurist, Author, Strategist, Speaker

Travels From:
Maryland, USA
Speaking Fee:

Barton Goldenberg Biography

Barton Goldenberg is founder and President of ISM Inc., where, since 1985, he has designed and implemented customer-centric strategies in the areas of sales, marketing and customer service. He was one of the first three inductees into the CRM Hall of Fame, and is also an acclaimed author. His latest book, The Definitive Guide to Social CRM, is hailed as the roadmap for success at the intersection of social media and CRM.

Barton has been bringing compelling thought-leadership keynote presentations to business audiences across the US and around the world. Bring his voice and expertise to your audience, whether for a board meeting or events for senior executives, sales/marketing/customer-service personnel, or customers. All topics are customized to your audience/agenda and key messaging.

Barton’s Keynotes:

Digital Transformation: Top 10 Impacts on Your Go-To-Market Strategy

Data Analytics: Turning Customer Data into Business Intelligence

Next Big Thing in Social Media: Private Social Media Communities

Emerging Technologies: Top 10 Options

Customer Experience: Your 5-Year Roadmap for Success

Customer Relationship Management: Taking CRM Strategy to the Next Level

Why book Barton?

Barton delivers. A recognized thought-leader in the customer-centric technology space, his engaging style and insightful observations challenge audiences and keep them on the edge of their seats. He partners with clients throughout their events to ensure 100% success. Barton writes and speaks about meaningful trends in digital and customer strategies that change the way that organizations engage with today’s ‘always-on, always-connected’ consumer. His real-world case studies and humorous style have distinguished him as an engaging presenter at events including the Gartner 360 Customer Summit, Dreamforce, Microsoft, CRM Evolution, Selling Power and others. Barton’s clients include: Chase Bank, ExxonMobil, Jaguar Land Rover, Johnson Controls, Kraft Heinz, Marriott, Nike, Schlumberger, T. Rowe Price, U.S. Department of Defense, Zumba Fitness and many more. For a full listing, visit www.ismguide.com.

Barton holds a B.Sc. (Economics) degree with honors from the Wharton School of Business and a M.Sc. (Economics) degree from the London School of Economics. He lives in Chevy Chase, Maryland with his wife and two teenage children.

Barton Goldenberg Videos

  • ‘Engaged Customer’ Strategy – Thriving in the Digital Deluge (Part 1)
  • Branded Social Media Communities
  • Barton Goldenberg, CRM Expert
    Brooks International presents Barton Goldenberg. http://www.brooksinternational.com Barton Goldenberg was one of the first three inductees into the...

Barton Goldenberg Books

Barton Goldenberg Speaking Topics

  • Digital Transformation: The Top 10 Impacts on Your Go-To-Market Strategy

    Key Takeaways:
    • Digital transformation is mandatory to survive in today’s digital deluge.
    • Digital transformation has huge impacts on your go-to-market strategy.
    • Learn how well your organization is positioned to compete in the digital realm. 89% of executives believe that digitization will disrupt their business in the next year. Yet fewer than 1/3 of executives believe that their digital strategy is correct, and only 21% believe that the right people are setting the digital strategy they need to succeed. Digital disruptors will challenge your business model as they compete for your customers in new ways. Your choice is simple: become a digital disruptor yourself or be left behind. Futurist Barton Goldenberg shares with you the latest trends and thinking in Digital Transformation, and the impact these will have on your go-to-market strategy. Using real-world case studies tailored to your B2B, B2C or B2B2C industry, Barton reviews various approaches to Digital Transformation including costs, resource requirements, and biggest challenges. During the keynote, you will be asked to complete a Digital Transformation Scorecard, so you can judge how well your company is positioned to compete in the digital realm.

  • Data Analytics: Turning Customer Data into Business Intelligence

    Key Takeaways:
    • Data analytics must become a core competency of every organization’s DNA.
    • Data analytics takes unstructured customer data and transforms it into actionable insights.
    • Learn how other companies use data analytics to engage customers and gain competitive advantage. Today, more than 11 billion connected devices are producing some 8 zettabytes of data per year. This will balloon to 80 billion devices and a staggering 180 zettabytes of data by 2025 and continue growing exponentially from there. Companies need to learn how to harness this ‘digital firehose’ to acquire, retain and grow customer relationships in an increasingly connected and digitized world. Using real-world case studies, futurist Barton Goldenberg examines how organizations are successfully applying data analytics to both traditional and new digital media. Barton shares how B2B, B2C and B2B2C organizations like Amazon, Disney, and Verizon are ‘turning customer data into business intelligence’ to make better sales, marketing and customer-service decisions. During the keynote, participants are asked to grade each data analytics tool in terms of relevance to their business: Customer Segmentation, Master Data Management, Data Quality Management, Data Modeling, Predictive Analytics, Prescriptive Analytics, Data Warehouses, Data Lakes, ETL Tools and more.

  • Next Big Thing in Social Media: Private Social Media Communities

    Key Takeaways:
    • Social media communities promote peer-to-peer exchange that drives customer engagement.
    • Private social media communities are the best way to nurture sales leads.
    • Learn how to successfully integrate social media insight onto your sales, marketing and customer service efforts. Transform the interactions between your organization and its customers into two-way conversations. Capture customers’ ‘social insights’ to build better customer profiles. Discover the most cost-effective way to nurture leads. Using real-world case studies, futurist Barton Goldenberg explains why organizations are increasingly turning to ‘private’ (or ‘branded’) social media communities to drive long-term customer satisfaction, loyalty and advocacy through peer-to-peer exchange, best-practices discussions and customer engagement across time zones, geographies and languages. Keynote participants will learn 5 questions to ask to see how they can benefit from private communities in the areas of Customer Support, Distributor Support, ‘Voice-of-the-Customer’, and/or Knowledge Management.

  • Emerging Technologies: The Top 10 Options

    Key Takeaways:
    • Executives must stay on top of how emerging technologies impact their business.
    • Better understand the pros and cons of the Top 10 emerging technologies.
    • Learn which emerging technologies are most relevant to your business’s go-to-market strategy. Rapidly-evolving technologies are profoundly changing the way organizations deal with customers, partners and employees. Some companies adapt and survive, others do not. Will yours? Futurist Barton Goldenberg tailors this keynote to include the Emerging Technologies most relevant to your B2B, B2C or B2B2C industry: Identity Resolution, Virtual and Augmented Reality, Artificial Intelligence/Machine Learning, Internet of Things, Wearables, Mobile Apps/Mobile Technologies, Personalized Digital Videos, Addressable TV, Digital Portals, Blockchain, or others. During the keynote, participants will complete an ‘Emerging Technologies Scorecard’ to establish the relevance of each of the Top 10 Emerging Technologies to their businesses. Learn how an Emerging Technologies strategy can help your company deliver better products and services, engage more effectively with customers, reduce costs, and stay one step ahead of the competition.

  • Customer Experience: Your 5-Year Roadmap for Success

    Key Takeaways:
    • Executives must stay on top of how emerging technologies impact their business
    • Better understand the pros and cons of the Top 10 emerging technologies
    • Learn which emerging technologies are most relevant to your business’s go-to-market strategy Customers have almost limitless ways to engage brands, using all kinds of devices across dozens of touchpoints in sales, marketing and customer service. Winning organizations in B2B, B2C and B2B2C industries developed ‘engaged customer’ strategies to ensure an outstanding customer experience at each touchpoint. The key is to provide exactly the right offer via the customer’s desired channel at exactly the right time. Futurist Barton Goldenberg shares his step-by-step, 5-year Customer Experience Roadmap, used successfully by world-class B2B, B2C or B2B2C organizations worldwide. Discover this comprehensive framework that leverages a solid foundation of customer data, includes listening and data analytics tools to secure ongoing customer insights, and penetrates all four customer engagement channels -
    • traditional media, social media, eCommerce, and Emerging Technologies -
    • to achieve higher customer acquisition, retention and growth.

FAQs on booking Barton Goldenberg

  • How to book Barton Goldenberg?

    Our booking agents have successfully helped clients around the world secure talent like Barton Goldenberg for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Barton Goldenberg, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Barton Goldenberg or any other celebrity of your choice.
  • How much does it cost to book Barton Goldenberg?

    Booking fees for Barton Goldenberg, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Barton Goldenberg, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Barton Goldenberg?

    All American Entertainment has successfully secured celebrity talent like Barton Goldenberg for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Barton Goldenberg for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Barton Goldenberg or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Barton Goldenberg or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Barton Goldenberg is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Barton Goldenberg for your event is $10,000 - $20,000. Barton Goldenberg generally travels from MD, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Tim Sanders, Geoffrey Moore, Scott McKain, Richard Florida and Rick Barrera. Contact All American Speakers for ratings, reviews, videos and information on scheduling Barton Goldenberg for an upcoming event.

Barton Goldenberg Speaker Videos

  • ‘Engaged Customer’ Strategy – Thriving in the Digital Deluge (Part 1)
    Branded Social Media Communities
  • Barton Goldenberg, CRM Expert
    Brooks International presents Barton Goldenberg. http://www.brooksinternational.com Barton Goldenberg was one of the first three inductees into the CRM Hall of Fame. Barton Goldenberg's foresight to...
    Customer Profile Segmentation - YouTube
  • Distribution Channels - YouTube

Barton Goldenberg Speaking Topics

  • Digital Transformation: The Top 10 Impacts on Your Go-To-Market Strategy

    Key Takeaways:
    • Digital transformation is mandatory to survive in today’s digital deluge.
    • Digital transformation has huge impacts on your go-to-market strategy.
    • Learn how well your organization is positioned to compete in the digital realm. 89% of executives believe that digitization will disrupt their business in the next year. Yet fewer than 1/3 of executives believe that their digital strategy is correct, and only 21% believe that the right people are setting the digital strategy they need to succeed. Digital disruptors will challenge your business model as they compete for your customers in new ways. Your choice is simple: become a digital disruptor yourself or be left behind. Futurist Barton Goldenberg shares with you the latest trends and thinking in Digital Transformation, and the impact these will have on your go-to-market strategy. Using real-world case studies tailored to your B2B, B2C or B2B2C industry, Barton reviews various approaches to Digital Transformation including costs, resource requirements, and biggest challenges. During the keynote, you will be asked to complete a Digital Transformation Scorecard, so you can judge how well your company is positioned to compete in the digital realm.

  • Data Analytics: Turning Customer Data into Business Intelligence

    Key Takeaways:
    • Data analytics must become a core competency of every organization’s DNA.
    • Data analytics takes unstructured customer data and transforms it into actionable insights.
    • Learn how other companies use data analytics to engage customers and gain competitive advantage. Today, more than 11 billion connected devices are producing some 8 zettabytes of data per year. This will balloon to 80 billion devices and a staggering 180 zettabytes of data by 2025 and continue growing exponentially from there. Companies need to learn how to harness this ‘digital firehose’ to acquire, retain and grow customer relationships in an increasingly connected and digitized world. Using real-world case studies, futurist Barton Goldenberg examines how organizations are successfully applying data analytics to both traditional and new digital media. Barton shares how B2B, B2C and B2B2C organizations like Amazon, Disney, and Verizon are ‘turning customer data into business intelligence’ to make better sales, marketing and customer-service decisions. During the keynote, participants are asked to grade each data analytics tool in terms of relevance to their business: Customer Segmentation, Master Data Management, Data Quality Management, Data Modeling, Predictive Analytics, Prescriptive Analytics, Data Warehouses, Data Lakes, ETL Tools and more.

  • Next Big Thing in Social Media: Private Social Media Communities

    Key Takeaways:
    • Social media communities promote peer-to-peer exchange that drives customer engagement.
    • Private social media communities are the best way to nurture sales leads.
    • Learn how to successfully integrate social media insight onto your sales, marketing and customer service efforts. Transform the interactions between your organization and its customers into two-way conversations. Capture customers’ ‘social insights’ to build better customer profiles. Discover the most cost-effective way to nurture leads. Using real-world case studies, futurist Barton Goldenberg explains why organizations are increasingly turning to ‘private’ (or ‘branded’) social media communities to drive long-term customer satisfaction, loyalty and advocacy through peer-to-peer exchange, best-practices discussions and customer engagement across time zones, geographies and languages. Keynote participants will learn 5 questions to ask to see how they can benefit from private communities in the areas of Customer Support, Distributor Support, ‘Voice-of-the-Customer’, and/or Knowledge Management.

  • Emerging Technologies: The Top 10 Options

    Key Takeaways:
    • Executives must stay on top of how emerging technologies impact their business.
    • Better understand the pros and cons of the Top 10 emerging technologies.
    • Learn which emerging technologies are most relevant to your business’s go-to-market strategy. Rapidly-evolving technologies are profoundly changing the way organizations deal with customers, partners and employees. Some companies adapt and survive, others do not. Will yours? Futurist Barton Goldenberg tailors this keynote to include the Emerging Technologies most relevant to your B2B, B2C or B2B2C industry: Identity Resolution, Virtual and Augmented Reality, Artificial Intelligence/Machine Learning, Internet of Things, Wearables, Mobile Apps/Mobile Technologies, Personalized Digital Videos, Addressable TV, Digital Portals, Blockchain, or others. During the keynote, participants will complete an ‘Emerging Technologies Scorecard’ to establish the relevance of each of the Top 10 Emerging Technologies to their businesses. Learn how an Emerging Technologies strategy can help your company deliver better products and services, engage more effectively with customers, reduce costs, and stay one step ahead of the competition.

  • Customer Experience: Your 5-Year Roadmap for Success

    Key Takeaways:
    • Executives must stay on top of how emerging technologies impact their business
    • Better understand the pros and cons of the Top 10 emerging technologies
    • Learn which emerging technologies are most relevant to your business’s go-to-market strategy Customers have almost limitless ways to engage brands, using all kinds of devices across dozens of touchpoints in sales, marketing and customer service. Winning organizations in B2B, B2C and B2B2C industries developed ‘engaged customer’ strategies to ensure an outstanding customer experience at each touchpoint. The key is to provide exactly the right offer via the customer’s desired channel at exactly the right time. Futurist Barton Goldenberg shares his step-by-step, 5-year Customer Experience Roadmap, used successfully by world-class B2B, B2C or B2B2C organizations worldwide. Discover this comprehensive framework that leverages a solid foundation of customer data, includes listening and data analytics tools to secure ongoing customer insights, and penetrates all four customer engagement channels -
    • traditional media, social media, eCommerce, and Emerging Technologies -
    • to achieve higher customer acquisition, retention and growth.

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During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Barton Goldenberg

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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