Michael Podolsky

CEO & Co-Founder of PissedConsumer; Customer Service & Brand Reputation Consultant

Travels From Travels From:
New York, NY, USA
Speaking Fee Speaking Fee:
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Michael Podolsky Biography

Michael Podolsky is the CEO and co-founder of the PissedConsumer.com review platform and WiserBrand.com IT-consulting agency. An award-winning entrepreneur, Podolsky is a Forbes Business Council influencer, Inc. 5000 honoree, and expert in customer service, brand reputation, and digital marketing. With degrees in computer science and finance, Podolsky transitioned from over 20 years on Wall Street to entrepreneurship. He advocates for consumers’ right to free speech and inspires business owners to improve their online reputation, customer service, and brand awareness.

Podolsky’s speaking journey began in 2016 at UnGagged, a tech conference known for bold perspectives and thought-provoking topics. There, he tackled “Freedom of Consumer Speech: Brand, Marketing, and Legal Perspectives.”

As a Member Leader of the Customer Service & Satisfaction group within the Forbes Business Council, Podolsky hosts regular events and masterclasses, inspiring business leaders with insights on CX trends, customer service innovations, and actionable strategies to boost satisfaction through improved internal processes.

Podolsky has delivered keynotes at renowned industry events, including the B2B Marketing Expo, where he explored the value of negative feedback, and Onet Impact Day, where he shared actionable strategies for impactful customer service.

He has also provided expert insights during webinars for prominent organizations such as the Greater New York Chamber of Commerce, and brought his expertise to the SOCAP community, emphasizing innovative approaches to customer service.

Michael Podolsky Speaking Topics

  • Consumer Trends and Business Insights for Strategic Decisions

    This session will show how businesses can use consumer insights and feedback data to create actionable strategies and enhance customer experiences. With expertise in customer service and online reviews, Michael Podulsky will share methods for spotting common complaint patterns, identifying weaknesses in products and services, and finding ways to improve.

    Attendees will:

    • gain practical tips for analyzing consumer insights

    • learn to recognize red flags for financial stability

    • find strategies to create personalized, seamless online journeys that match customer expectations.

    By the end of the session, the audience will leave with a clear checklist of actions to meet consumer needs and support long-term growth.

  • Why Negative Feedback Is a Gift and How to Benefit from It

    Even the most dedicated businesses focused on customer satisfaction occasionally face pushback from customers. This session showcases the hidden potential of negative feedback and how it can fuel business strategies. Michael Podulsky shares insights on why customer feedback is your most valuable asset and how to calculate the true cost of negative reviews.

    Attendees will:

    • learn how to analyze and use data from consumer insights to refine strategies

    • discover how to improve brand messaging and meet customers' expectations

    • gain practical insights to build stronger customer relationships and drive impactful results.

  • Customer Service Hacks for Building Brand Reputation

    The role of customer service in shaping and maintaining a strong brand reputation is more crucial than ever. Michael Podolsky shares techniques on how to choose the right approach when building brand connections and improving customer experience.

    Based on real examples, attendees will:

    • learn to evaluate the impact of customer service on brand perception

    • discover strategies to optimize response times and resolve issues effectively

    • find practical hacks to transform customer service into a powerful reputation-building tool.

  • How to Avoid Customer Service Mistakes

    Customer service mistakes can be costly for your business. How to prevent them and ensure a better customer experience? Through real-world examples, Michael Podolsky will highlight the most frequent mistakes businesses make and their impact on customer trust and loyalty.

    Attendees will:

    • learn about effective ways to identify and avoid the top customer service mistakes

    • discover steps for creating great customer service experiences

    • uncover practical strategies to build stronger customer relationships and protect their brand reputation.

  • Winning Customers Back: Strategic Insights for Improving Brand Reputation

  • Consumer Advocacy in the Age of AI: Ensuring Transparent and Responsible Technology Adoption

Michael Podolsky Videos

  • Michael Podolsky CEO
    PissedConsumer.com is a leading review platform that takes an integrated approach to help companies achieve customer satisfaction. Negative reviews...

FAQs on booking Michael Podolsky

  • How do I book Michael Podolsky to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Michael Podolsky for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Michael Podolsky, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Michael Podolsky or any other speaker of your choice.
  • What are the speaker fees for Michael Podolsky

    Speaking fees for Michael Podolsky, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Michael Podolsky are for live events and for virtual events. For the most current speaking fee to hire Michael Podolsky, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Michael Podolsky speak about?

    Michael Podolsky is a keynote speaker and industry expert whose speaking topics include Artificial Intelligence, Business, Business Growth, Business Leadership, Customer Experience, Entrepreneurship, Executive Leadership, Leadership, Marketing, Sales, Technology.
  • Where does Michael Podolsky travel from?

    Michael Podolsky generally travels from New York, NY, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Michael Podolsky’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Michael Podolsky for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Michael Podolsky for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Michael Podolsky or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Michael Podolsky is a keynote speaker and industry expert who speaks on a wide range of topics such as Consumer Trends and Business Insights for Strategic Decisions, Why Negative Feedback Is a Gift and How to Benefit from It, Customer Service Hacks for Building Brand Reputation, How to Avoid Customer Service Mistakes, Winning Customers Back: Strategic Insights for Improving Brand Reputation and Consumer Advocacy in the Age of AI: Ensuring Transparent and Responsible Technology Adoption. The estimated speaking fee range to book Michael Podolsky for your event is $5,000 - $10,000. Michael Podolsky generally travels from New York, NY, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jason Young, Alp Mimaroglu, Kirsty Spraggon, Nicole Yeary and Candace Reese Walters. Contact All American Speakers for ratings, reviews, videos and information on scheduling Michael Podolsky for an upcoming live or virtual event.

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