Peter Barron Stark Speaking Topics

• Negotiation Skills - The Art of Getting What You Both Want

  You are involved in negotiations every day of your life. Whether you are agreeing on appropriate schedules and deadlines for project, solving problems with customers, setting salaries, acquiring more staff for your department, or going out to dinner with your family, you need to be able to identify and utilize skills of great negotiators. You'll learn the top strategies to use in a negotiation and how to counter those strategies when they are used against you. Following this step-by-step approach helps you achieve what you both want in virtually any negotiation. (Specialized programs available for sales, purchasing and contract personnel.)

  Peter's career takes him around the world as he helps leaders build organizations where employees love to come to work and customers love to do business.

• Lifetime Leadership - Leaving a Legacy

  We all can think of at least one person in our lives who has had a tremendous impact on us. We would follow that person anywhere they led, with enthusiasm and loyalty. Why? Because a great leader can truly bring out the best in you, and help you accomplish things you never thought were possible. If you desire to be that type of leader, this program is for you! By uncovering the characteristics of great leaders and analyzing your leadership style, you'll see how you can maximize the impact of your leadership on those who choose to follow you.

Customer Service - It's My Pleasure!

In the last decade customer service has become a top priority for many organizations. Yet, with all this talk about customer service, very few have mastered the art of building customer loyalty. One dramatic change creating this challenge is that customers are raising their demands on what they consider an acceptable level of service. A level of service that was acceptable to a customer three years ago, creates an unhappy customer today. This insightful program allows you to design an effective customer service strategy for your organization that guarantees outstanding customer service and lifelong customer loyalty every time!

Relationship Strategies - Building an Even Stronger Team

Accepting and understanding the fact people are different, and therefore need to be treated differently, is integral to the success of building any relationship. Successful leaders understand that the key to building effective relationships depends on their ability to identify the differences in people and then treat them accordingly.

In this program, you will identify different behavioral styles, isolate your own preferred leadership style, and learn how to communicate most appropriately with each behavioral pattern. When you learn to deal appropriately with different behavioral styles, you will find it easier to establish trust, credibility, and rapport with your counterpart. As a side benefit, you will also find you have more open, honest and tension-free relationships. This program will help you learn how to maximize your leadership potential and your ability to influence others.

Engaged! How Leaders Build an Organization Where Employees Love to Come to Work

This session will show you how to increase employee engagement which will improve morale, productivity, motivation and retention.

Employee engagement is on the mind of every HR professional today. Employees are being tasked with doing more with less and many have become discouraged and disengaged. Your organization needs every employee performing at 100%. How do you create an engaged workforce and maximize the discretionary effort of your employees? Based on extensive research of over 250 organizations and 100,000 employees, we've identified what successful leaders do to engage employees and earn their respect, commitment and loyalty.

Surviving and Thriving Change - And Learning to Love It!

Every member of your organization is affected by the accelerated pace of change that has taken place over the last decade. Some members will merely survive the winds of change often struggling every step of the way. Others will thrive on change, seizing every opportunity to learn, grow, and improve your organization. You'll leave this presentation excited about change and armed with the skills you need to design and successfully implement a change strategy. Peter shares the secrets of "thriving" during change and how to ensure a strong and successful future for you and your organization. (Specialized program available for leaders/managers/supervisors on Leading Change.)