Artificial Intelligence & Business Transformation Expert; Global AI Practice Leader at ZS; Forbes Contributor; Co-Author, "The Harvard Business Review Sales Management Handbook"

Washington, DC, USA
Live Event: $5,000 - $10,000 Virtual Event: $5,000 - $10,000 More Fee Info

Arun Shastri Biography

Arun Shastri is an authority on artificial intelligence and its impact on business transformation. At ZS, Shastri serves as a global leader in the firm's AI practice, leading classical and generative AI implementations throughout his career. His work guides the development of AI-powered products that deliver value to B2B and B2C clients across industries, including high-tech, healthcare, pharmaceuticals, financial services, and travel and transportation. Shastri holds a doctorate in decision sciences from the Kellogg School of Management at Northwestern University.

Shastri's career combines academic expertise with executive experience. He was with ZS from 1995 to 2010, serving clients on a range of commercial effectiveness issues and opening the firm's Boston office. Before rejoining ZS, Shastri served as chief strategy officer at IntraFi, a fintech company focused on asset and liability solutions for banks. His background in consulting, fintech strategy, and AI implementation provides a multidimensional perspective on technology's role in reshaping industries.

Shastri is widely published and engaged in public discourse around artificial intelligence. A regular contributor to Forbes, his articles have also appeared in Harvard Business Review, Information Week, and other publications. He is co-author of "The Harvard Business Review Sales Management Handbook," which addresses digital competencies and AI implementation in sales. Shastri also hosts the "Reinventing Customer Experience" podcast, featuring discussions with leaders from companies such as Walmart, United Airlines, Panera, and Goldman Sachs on delivering personalized experiences and engaging customers through technology.

Shastri lectures for Northwestern University's Kellogg School of Management executive education program, teaching digital transformation and AI applications in sales. His commitment to education includes moderating conversations at Healthcare Leadership Council briefings in Washington, focusing on AI's role in healthcare and related policy solutions. ZS has been named a Leader in the Forrester Wave for customer analytics service providers, with Shastri highlighting the firm's focus on combining domain expertise with targeted technology solutions, such as the Personalize.AI and MaxAI platforms. Whether advising executives, contributing to industry publications, or shaping AI policy discussions, Shastri remains at the forefront of conversations on artificial intelligence and business innovation.

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Speaker profile last updated by AAE Talent Team on 06/09/2026.

Arun Shastri Speaking Topics

  • Maximizing Sales Performance

    Salespeople are entrusted with a company’s most valuable asset: its relationships with its customers. To buyers, the salesperson is the company. And as a sales manager, or any leader of a sales organization, you are also the face of the company, to both your sales team and customers. You connect the business to those it serves, bridging the gap between strategy and execution. Effective sales management directly supports revenue generation, customer satisfaction, and overall business success. Companies are always looking for ways to elevate the impact of their salespeople while reducing costs. Arun Shastri, co-author of "HBR Sales Management Handbook" has 30 years of experience consulting with Fortune 100 organizations on Sales.

  • Scaling value in the new age of AI

    Executives across industries are weighing business cases for generative AI. Free from the burden of custom labeled data and training, these generative AI models allow for a phenomenal number of applications that will democratize AI and, ultimately, change the way all industries work. While AI for all is becoming a reality, this new age does not mean a free-for-all approach for enterprise IT leaders. Those who have a clear picture for how to adapt their existing tech and data strategies quickly are in the best position to drive business value. Topics addressed:

    • How the approach for using Gen AI is different from Classical AI.
    • How the mindset on risk changes when introducing Gen AI into your organization’s AI ecosystem.
    • A practical view on what Gen AI can and can’t do well including how to evaluate use cases aligned to drive business value.
    • How to educate privacy, compliance and business leaders from the lens of enterprise IT.
    • Clear actions you can take for early stage planning, governance and risk.

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  • What topics does Arun Shastri speak about?

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Arun Shastri is a keynote speaker and industry expert who speaks on a wide range of topics such as Maximizing Sales Performance, Scaling value in the new age of AI and The C-Suite View on The Power of Generative AI. The estimated speaking fee range to book Arun Shastri for your event is available upon request. Arun Shastri generally travels from Washington, DC, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Richie Etwaru, Katie King, R "Ray" Wang, Ayesha Khanna and Anthony Tuggle. Contact All American Speakers for ratings, reviews, videos and information on scheduling Arun Shastri for an upcoming live or virtual event.

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