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Sandra J. Sucher

MBA Class of 1966 Professor of Management Practice

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Sandra J. Sucher Biography

SANDRA J. SUCHER joined the Technology and Operations Management Unit faculty of Harvard Business School after 25 years in industry and nonprofit management. Presently, she leads and teaches the required MBA course, “Leadership and Corporate Accountability” and also leads and teaches "The Moral Leader" – an elective in the MBA curriculum. She has taught "Technology and Operations Management" and related courses in various Executive Education programs. Her current research focuses on layoffs and the management of labor mobility, leadership and character development, moral leadership, learning through literature, and the management of differences. Professor Sucher has published two books on the Moral Leader course: an instructor’s guide, Teaching The Moral Leader: A Literature-Based Leadership Course (Routledge 2007), and a student textbook, The Moral Leader: Challenges, Tools, and Insights (Routledge 2008).

From 1986 until 1998, Sucher worked at Fidelity Investments. As Vice President of Corporate Quality, she focused the firm's division-level quality groups on customer loyalty research. As Vice President of Retail Service Quality, she set service strategy for the retail business and improved service and operations processes, introducing process management as a framework for cross-functional improvement. As Vice President of Human Resources for Fidelity's Service Company, she introduced statistical process control to improve the quality of operations performance in Fidelity's retail back office.

Prior to Fidelity, Sucher spent 10 years in fashion retailing at Filene's, a Boston-based department store chain. She wrote the proposal, approved by Federated Department Stores, to expand Filene's Basement from a single store to a national chain. She led a reorganization of the business, creating a separate career path for store management executives. In her last assignment, as Vice President of Customer Service, she improved customer service for Filene's then 14-unit regional business.

Sucher began her career as a Director of Education and Research for The Sanctuary, Inc., a non-profit drop-in drug treatment, education, and research facility.

Sucher's Board assignments include: Board of Governors - Harvard Business School Association of Boston (2000 - 2005); Director of Port Financial (2000 - 2003); Chairman of the Better Business Bureau (1994-1996); Director of The Eliot Bank (1986 -1990); Radcliffe Management Seminars Program Advisory Board (1980 - 2000); and Director of the National Coordinating Council on Drug Education (1972-74).

Sucher received her MBA from Harvard Business School in 1976 with first- and second-year honors; she also earned a Masters of Arts in Teaching from the Harvard Graduate School of Education and a BA from the University of Michigan. Sucher is a member of Phi Beta Kappa.

Books
The Moral Leader: Challenges, Tools and Insights

The Moral Leader: Challenges, Tools and Insights

Teaching The Moral Leader: A Literature-based Leadership Course: A Guide for Instructors

Teaching The Moral Leader: A Literature-based Leadership Course: A Guide for Instructors

FAQs
  • HOW TO BOOK Sandra J. Sucher?

    Our booking agents have successfully helped clients around the world secure talent like Sandra J. Sucher for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Sandra J. Sucher, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Sandra J. Sucher or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Sandra J. Sucher?

    Booking fees for Sandra J. Sucher, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Sandra J. Sucher, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Sandra J. Sucher?

    All American Entertainment has successfully secured celebrity talent like Sandra J. Sucher for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Sandra J. Sucher for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Sandra J. Sucher or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Sandra J. Sucher or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

MBA Class of 1966 Professor of Management Practice

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Sandra J. Sucher Biography

SANDRA J. SUCHER joined the Technology and Operations Management Unit faculty of Harvard Business School after 25 years in industry and nonprofit management. Presently, she leads and teaches the required MBA course, “Leadership and Corporate Accountability” and also leads and teaches "The Moral Leader" – an elective in the MBA curriculum. She has taught "Technology and Operations Management" and related courses in various Executive Education programs. Her current research focuses on layoffs and the management of labor mobility, leadership and character development, moral leadership, learning through literature, and the management of differences. Professor Sucher has published two books on the Moral Leader course: an instructor’s guide, Teaching The Moral Leader: A Literature-Based Leadership Course (Routledge 2007), and a student textbook, The Moral Leader: Challenges, Tools, and Insights (Routledge 2008).

From 1986 until 1998, Sucher worked at Fidelity Investments. As Vice President of Corporate Quality, she focused the firm's division-level quality groups on customer loyalty research. As Vice President of Retail Service Quality, she set service strategy for the retail business and improved service and operations processes, introducing process management as a framework for cross-functional improvement. As Vice President of Human Resources for Fidelity's Service Company, she introduced statistical process control to improve the quality of operations performance in Fidelity's retail back office.

Prior to Fidelity, Sucher spent 10 years in fashion retailing at Filene's, a Boston-based department store chain. She wrote the proposal, approved by Federated Department Stores, to expand Filene's Basement from a single store to a national chain. She led a reorganization of the business, creating a separate career path for store management executives. In her last assignment, as Vice President of Customer Service, she improved customer service for Filene's then 14-unit regional business.

Sucher began her career as a Director of Education and Research for The Sanctuary, Inc., a non-profit drop-in drug treatment, education, and research facility.

Sucher's Board assignments include: Board of Governors - Harvard Business School Association of Boston (2000 - 2005); Director of Port Financial (2000 - 2003); Chairman of the Better Business Bureau (1994-1996); Director of The Eliot Bank (1986 -1990); Radcliffe Management Seminars Program Advisory Board (1980 - 2000); and Director of the National Coordinating Council on Drug Education (1972-74).

Sucher received her MBA from Harvard Business School in 1976 with first- and second-year honors; she also earned a Masters of Arts in Teaching from the Harvard Graduate School of Education and a BA from the University of Michigan. Sucher is a member of Phi Beta Kappa.

Sandra J. Sucher Books

FAQs on booking Sandra J. Sucher

  • How to book Sandra J. Sucher?

    Our booking agents have successfully helped clients around the world secure talent like Sandra J. Sucher for both live and virtual events for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers for speaking engagements, personal appearances, product endorsements, or corporate entertainment. Fill out a booking request form for Sandra J. Sucher, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Sandra J. Sucher or any other celebrity of your choice.
  • How much does it cost to book Sandra J. Sucher?

    Booking fees for Sandra J. Sucher, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies between live and virtual events. Other factors that can affect speaker fees include the talent's schedule, market conditions, length of presentation, and the location of the event. The live and virtual event speaking fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Sandra J. Sucher, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Sandra J. Sucher?

    All American Entertainment has successfully secured celebrity talent like Sandra J. Sucher for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Sandra J. Sucher for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Sandra J. Sucher or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Sandra J. Sucher or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Sandra J. Sucher is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Sandra J. Sucher for your event is available upon request. Sandra J. Sucher generally travels from and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Nitin Nohria, Robert Simons, Leslie A. Perlow, Janet J. Kraus and Arthur I. Segel. Contact All American Speakers for ratings, reviews, videos and information on scheduling Sandra J. Sucher for an upcoming live or virtual event.

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Speakers Similar to Sandra J. Sucher

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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