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Leonard Schlesigner

Baker Foundation Professor at Harvard Business School

Baker Foundation Professor at Harvard Business School

Travels From Travels From:
Boston, MA, USA
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Leonard Schlesigner Biography

Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to 1985, 1988 to 1998 as George F. Baker Jr. Professor of Business Administration and 2013 to the present. During his career at the School he has taught courses in Organizational Behavior, Organization Design, Human Resources Management, General Management, Neighborhood Business, Entrepreneurial Management, Global Intelligence, Leadership and Service Management in MBA and Executive Education programs. He has also served as head of the HBS Service Management Interest Group, Senior Associate Dean for External Relations, and Chair of the School’s (1993-94) MBA program review and redesign process.

Throughout his career Professor Schlesinger has transitioned between academic and managerial roles in education and business settings. He served as President of Babson College from 2008-2013, held a number of key executive and operating positions (ending as Vice Chairman and Chief Operating Officer) at Limited Brands (later L Brands) from 1999-2007, was a Professor of Sociology and Public Policy and Senior Vice President and Counselor to the President at Brown University from 1998-1999, and was Executive Vice President and Chief Operating Officer at Au Bon Pain from 1985-1988.

His writings on entrepreneurship, service management and organizational management have been widely published and influenced. His work on “The Service Profit Chain” has been recognized as one of the most researched management concepts of the last 30 years. He is the author or co-author of 12 additional books (many of which have been published in multiple languages), including What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (Berrett-Koehler, 2015), Just Start: Take action, Embrace uncertainty, Create the future (Harvard Business School Press, 2012), The Value Profit Chain (Free Press, 2002), The Service Profit Chain (Free Press, 1997) and The Real Heroes of Business ... and Not a CEO among Them (Doubleday Currency, 1994), and has written numerous articles and blogs for academic audiences as well as for The New York Times, Fast Company, Forbes and Harvard Business Review. He has served on the editorial boards of five major academic journals and has published numerous management case studies that have sold well over one million copies. He has also completed three video series on service management.

Schlesinger has lectured and consulted on strategy, service quality, customer satisfaction, entrepreneurship, human resources and organizational change for over 250 major corporations, non-profit organizations, governments, and international leadership organizations around the world.

Schlesinger currently serves as a Director of RH, Inc. (Chair of Compensation Committee), and the DP Acquisition Corporation (Chair of Audit Committee). He has served on the boards of numerous for-profit and non-for-profit organizations throughout his career. He also serves as an advisory council member of Goldman Sachs' 10,000 Small Businesses Initiative, and as a member of both the Council on Competitiveness and the Council on Foreign Relations.

Schlesinger holds a Doctor of Business Administration from Harvard Business School, an MBA from Columbia University, a Bachelor of Arts in American Civilization from Brown University and an Honorary Doctor of Laws from Babson College.

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  • How do I book Leonard Schlesigner to speak at my event?

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  • What are the speaker fees for Leonard Schlesigner

    Speaking fees for Leonard Schlesigner, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Leonard Schlesigner are for live events and for virtual events. For the most current speaking fee to hire Leonard Schlesigner, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Leonard Schlesigner speak about?

    Leonard Schlesigner is a keynote speaker and industry expert whose speaking topics include Authors, Business, Business Leaders, Culture, Economy and Finance, Innovation, Journalism, Science and Technology, Technology.
  • Where does Leonard Schlesigner travel from?

    Leonard Schlesigner generally travels from Boston, MA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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    AAE Speakers Bureau has successfully booked keynote speakers like Leonard Schlesigner for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Leonard Schlesigner for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Leonard Schlesigner or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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Leonard Schlesigner is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Leonard Schlesigner for your event is available upon request. Leonard Schlesigner generally travels from Boston, MA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Benjamin Skowera, James Quigley, Craig Hatkoff, Rabbi Irwin Kula and Joseph Nye. Contact All American Speakers for ratings, reviews, videos and information on scheduling Leonard Schlesigner for an upcoming live or virtual event.

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