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Ron Kaufman

Author and World’s Leading Educator & Motivator for Uplifting Customer Service

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 Ron Kaufman Biography

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures.

Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.

He is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Ron is also the founder
of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage.

Ron’s experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures. His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.

Ron was invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization.

He is a graduate of Brown University, USA with studies in France, London and Berkeley, California. He is a professional member of the Author’s Guild, Global Speakers Federation and International Association of Learning Providers.

Ron resides in Singapore and travels widely to promote and realize a vision of “Our world where everyone is educated and inspired to excel in service.”

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Videos
Books
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

UP! Your Service Action Steps

UP! Your Service Action Steps

UP Your Service! Great Ideas

UP Your Service! Great Ideas

Lift Me UP! Service With A Smile

Lift Me UP! Service With A Smile

Lift Me UP! Wow! That's Inspiring

Lift Me UP! Wow! That's Inspiring

Lift Me UP! You Can Do It!

Lift Me UP! You Can Do It!

Speaking Topics
  • Ron Kaufman – Keynote Topics & Summaries

  • Service Keynote

  • Uplifting Service: Exceeding Customer Expectations one Action at a Time

    In today’s global economy, customer expectations in almost every industry are rising. What was once considered a perk, bonus or plus is now a promise clients expect – and even demand – time and again. And while everyone may agree that providing superior service is essential to continued success in a competitive world, too many executives still regard service as “the fuzzy stuff” they don’t know how to measure, manage or make happen on a companywide scale. Uplifting Service is an entertaining and interactive presentation that shows everyone from the C-suite to the front lines specific actions and concrete steps to fly over customers’ rising expectations and immediately improve the quality of service delivered at all levels of the company. Packed with real-life examples, powerful principles and tried-and-true techniques, this session will educate, motivate and inspire everyone on your team to take new action now. Key Learning Points: • The secret to seeing the world from your customers’ point of view. • The six proven steps to going from “basic” to “unbelievable” service. • Transforming complaints into opportunities, creating positive word of mouth and valuable customers for life. • Three strategies and tactics for managing customer expectations. • Bouncing your way back through service recovery. • Shifting from blame, shame and justification to taking personal responsibility.

  • Leadership Keynote

  • Leading the Service-Focused Culture: Creating Superior Service from the C-Suite

    A superior service culture does not happen by accident but instead requires committed managers willing to walk their talk – and motivated staff inspired to deliver on-the-spot service daily. But beyond this, the driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of Uplifting Service. Leading The Service-Focused Culture facilitates your senior leadership team in building the alignment needed to embrace a common service vision – and then take the actions required to make that vision a reality. In this hands-on session, participants review the culture-building activities currently in use in the organization; identify opportunities for new service initiatives; learn best practices for becoming a service-focused culture and commit to taking action to align and strengthen the service focus. Key Learning Points: • Best practices for engaging everyone from the top down in a continuous cascade of positive actions for Uplifting Service culture. • Quantifying benefits of a service culture in terms of customer experience, competitive positioning, talent development and business results. • Choosing compelling language to create an engaging service vision. • Communicating the vision effectively with all service providers. • Creating the alignment and service commitment to help cross functional teams communicate more effectively with each other and within their own departments.

FAQs
  • HOW TO BOOK Ron Kaufman?

    Our booking agents have successfully helped clients around the world secure talent like Ron Kaufman for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Ron Kaufman, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Ron Kaufman or any other celebrity of your choice.
  • HOW MUCH DOES IT COST TO BOOK Ron Kaufman?

    Booking fees for Ron Kaufman, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Ron Kaufman, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • WHO IS THE AGENT FOR Ron Kaufman?

    All American Entertainment has successfully secured celebrity talent like Ron Kaufman for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Ron Kaufman for your next private or corporate function.
  • WHAT IS A FULL-SERVICE TALENT BOOKING AGENCY?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Ron Kaufman or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Ron Kaufman or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

Ron Kaufman

Author and World’s Leading Educator & Motivator for Uplifting Customer Service

Travels From:
Singapore
Speaking Fee:

Ron Kaufman Biography

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures.

Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.

He is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Ron is also the founder
of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage.

Ron’s experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures. His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.

Ron was invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization.

He is a graduate of Brown University, USA with studies in France, London and Berkeley, California. He is a professional member of the Author’s Guild, Global Speakers Federation and International Association of Learning Providers.

Ron resides in Singapore and travels widely to promote and realize a vision of “Our world where everyone is educated and inspired to excel in service.”

Ron Kaufman Videos

  • Keynote Speech by Ron Kaufman on Service Culture at Swiss ...
  • Ron Kaufman DEMO

Ron Kaufman Books

Ron Kaufman Speaking Topics

  • Ron Kaufman – Keynote Topics & Summaries

  • Service Keynote

  • Uplifting Service: Exceeding Customer Expectations one Action at a Time

    In today’s global economy, customer expectations in almost every industry are rising. What was once considered a perk, bonus or plus is now a promise clients expect – and even demand – time and again. And while everyone may agree that providing superior service is essential to continued success in a competitive world, too many executives still regard service as “the fuzzy stuff” they don’t know how to measure, manage or make happen on a companywide scale. Uplifting Service is an entertaining and interactive presentation that shows everyone from the C-suite to the front lines specific actions and concrete steps to fly over customers’ rising expectations and immediately improve the quality of service delivered at all levels of the company. Packed with real-life examples, powerful principles and tried-and-true techniques, this session will educate, motivate and inspire everyone on your team to take new action now. Key Learning Points: • The secret to seeing the world from your customers’ point of view. • The six proven steps to going from “basic” to “unbelievable” service. • Transforming complaints into opportunities, creating positive word of mouth and valuable customers for life. • Three strategies and tactics for managing customer expectations. • Bouncing your way back through service recovery. • Shifting from blame, shame and justification to taking personal responsibility.

  • Leadership Keynote

  • Leading the Service-Focused Culture: Creating Superior Service from the C-Suite

    A superior service culture does not happen by accident but instead requires committed managers willing to walk their talk – and motivated staff inspired to deliver on-the-spot service daily. But beyond this, the driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of Uplifting Service. Leading The Service-Focused Culture facilitates your senior leadership team in building the alignment needed to embrace a common service vision – and then take the actions required to make that vision a reality. In this hands-on session, participants review the culture-building activities currently in use in the organization; identify opportunities for new service initiatives; learn best practices for becoming a service-focused culture and commit to taking action to align and strengthen the service focus. Key Learning Points: • Best practices for engaging everyone from the top down in a continuous cascade of positive actions for Uplifting Service culture. • Quantifying benefits of a service culture in terms of customer experience, competitive positioning, talent development and business results. • Choosing compelling language to create an engaging service vision. • Communicating the vision effectively with all service providers. • Creating the alignment and service commitment to help cross functional teams communicate more effectively with each other and within their own departments.

FAQs on booking Ron Kaufman

  • How to book Ron Kaufman?

    Our booking agents have successfully helped clients around the world secure talent like Ron Kaufman for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Ron Kaufman, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Ron Kaufman or any other celebrity of your choice.
  • How much does it cost to book Ron Kaufman?

    Booking fees for Ron Kaufman, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Ron Kaufman, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
  • Who is the agent for Ron Kaufman?

    All American Entertainment has successfully secured celebrity talent like Ron Kaufman for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Ron Kaufman for your next private or corporate function.
  • What is a full-service talent booking agency?

    All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Ron Kaufman or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Ron Kaufman or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.

Ron Kaufman is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Ron Kaufman for your event is $30,000 - $50,000. Ron Kaufman generally travels from Singapore and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Christi Tasker, Shep Hyken, Dennis Snow, Kevin Thompson and Rob Lilwall. Contact All American Speakers for ratings, reviews, videos and information on scheduling Ron Kaufman for an upcoming event.

Ron Kaufman Speaker Videos

  • Keynote Speech by Ron Kaufman on Service Culture at Swiss ...
    Ron Kaufman DEMO

Ron Kaufman Speaking Topics

  • Ron Kaufman – Keynote Topics & Summaries

  • Service Keynote

  • Uplifting Service: Exceeding Customer Expectations one Action at a Time

    In today’s global economy, customer expectations in almost every industry are rising. What was once considered a perk, bonus or plus is now a promise clients expect – and even demand – time and again. And while everyone may agree that providing superior service is essential to continued success in a competitive world, too many executives still regard service as “the fuzzy stuff” they don’t know how to measure, manage or make happen on a companywide scale. Uplifting Service is an entertaining and interactive presentation that shows everyone from the C-suite to the front lines specific actions and concrete steps to fly over customers’ rising expectations and immediately improve the quality of service delivered at all levels of the company. Packed with real-life examples, powerful principles and tried-and-true techniques, this session will educate, motivate and inspire everyone on your team to take new action now. Key Learning Points: • The secret to seeing the world from your customers’ point of view. • The six proven steps to going from “basic” to “unbelievable” service. • Transforming complaints into opportunities, creating positive word of mouth and valuable customers for life. • Three strategies and tactics for managing customer expectations. • Bouncing your way back through service recovery. • Shifting from blame, shame and justification to taking personal responsibility.

  • Leadership Keynote

  • Leading the Service-Focused Culture: Creating Superior Service from the C-Suite

    A superior service culture does not happen by accident but instead requires committed managers willing to walk their talk – and motivated staff inspired to deliver on-the-spot service daily. But beyond this, the driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of Uplifting Service. Leading The Service-Focused Culture facilitates your senior leadership team in building the alignment needed to embrace a common service vision – and then take the actions required to make that vision a reality. In this hands-on session, participants review the culture-building activities currently in use in the organization; identify opportunities for new service initiatives; learn best practices for becoming a service-focused culture and commit to taking action to align and strengthen the service focus. Key Learning Points: • Best practices for engaging everyone from the top down in a continuous cascade of positive actions for Uplifting Service culture. • Quantifying benefits of a service culture in terms of customer experience, competitive positioning, talent development and business results. • Choosing compelling language to create an engaging service vision. • Communicating the vision effectively with all service providers. • Creating the alignment and service commitment to help cross functional teams communicate more effectively with each other and within their own departments.

Tell us about your event!

During normal business hours, we respond to most inquiries within 4 hours.

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Speakers Similar to Ron Kaufman

This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.

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