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Jack Mitchell

Author, CEO & Customer Service Expert

Author, CEO & Customer Service Expert

Travels From Travels From:
New York, NY, USA
Speaking Fee Speaking Fee:
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Jack Mitchell Biography

The best-selling author of Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results and Hug Your People: The Proven Way to Hire, Inspire, and Recognize Your Employees to Achieve Remarkable Results, Jack Mitchell is one of the country's most respected retailers and speakers on customer service.

As chairman and CEO of Mitchells/Richards/Marshs and Wilkes Bashford - a three-generation family business that operates men's and women's specialty stores in Connecticut, New York, and California - Mitchell has a long, proven record of providing exceptional, personalized customer service and maintaining employee loyalty and longevity. He has been recognized as one of the top ten retail visionaries of his time by The Daily News-Record, one of the most widely read retail trade publications in the country.

His first book, Hug Your Customers, was a Wall Street Journal bestseller and received rave reviews in The New York Times. It was endorsed by Jim Nantz of CBS Sports, author Ken Blanchard, and Warren Buffett who said, "It's a gem. I wish everyone at Berkshire would follow his advice - we would own the world." Mitchell's second book, Hug Your People, shares a business blueprint to drive success and achieve greater satisfaction at work.

A passionate and enthusiastic public speaker, Mitchell has keynoted at over 250 events for such corporations as Morgan Stanley, Condé Nast, Payless, Nike, Starbucks, Wells Fargo, Luxottica Group, Harvard University, and Columbia University. His personalized speeches provide specific techniques to get to know and better service customers, hire employees and make them happy and productive, and run a successful family business that passes from generation to generation. He has appeared on NBC's Today Show and Kudlow & Cramer as well as on numerous radio shows and in online and print articles. He has been quoted in national magazines as a customer service and management leadership expert and was listed as one of Inc. magazine's "26 Entrepreneurs We Love."

Jack Mitchell obtained his BA from Wesleyan University in 1961 and his MA from the University of California-Berkeley before joining the family business. He holds a number of community leadership awards from the Anti-Defamation League, the menswear division of UJA-Federation of New York, and Sacred Heart University. He is on the board of the Yale Cancer Center and the board of trustees of Greenwich Hospital and is an executive in residence at the Columbia University School of Business.

Jack Mitchell Speaking Topics

  • Hug Your People: The Proven Way to Hire, Inspire & Recognize Your Employees to Achieve Remarkable Results

  • Hug Your Customers: The Proven Way to Personalize Sales & Achieve Astounding Results

Jack Mitchell Videos

  • Payless - Hug your people

Jack Mitchell Books

  • Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life
    Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life
  • Hug Your People: The Proven Way To Hire, Inspire And Recognize Your Team And Achieve Remarkable Results
    Hug Your People: The Proven Way To Hire, Inspire And Recognize Your Team And Achieve Remarkable Results
  • Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results
    Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results

FAQs on booking Jack Mitchell

  • How do I book Jack Mitchell to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Jack Mitchell for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Jack Mitchell, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jack Mitchell or any other speaker of your choice.
  • What are the speaker fees for Jack Mitchell

    Speaking fees for Jack Mitchell, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jack Mitchell are for live events and for virtual events. For the most current speaking fee to hire Jack Mitchell, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Jack Mitchell speak about?

    Jack Mitchell is a keynote speaker and industry expert whose speaking topics include Authors, Business, Creativity Speakers, Customer Service, Innovation, Leadership Speakers, Motivation, Personal Growth, Sales, Sales, Marketing and Branding, Virtual Speakers.
  • Where does Jack Mitchell travel from?

    Jack Mitchell generally travels from New York, NY, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Jack Mitchell’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Jack Mitchell for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jack Mitchell for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jack Mitchell or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Jack Mitchell is a keynote speaker and industry expert who speaks on a wide range of topics such as Hug Your People: The Proven Way to Hire, Inspire & Recognize Your Employees to Achieve Remarkable Results and Hug Your Customers: The Proven Way to Personalize Sales & Achieve Astounding Results. The estimated speaking fee range to book Jack Mitchell for your event is $20,000 - $30,000. Jack Mitchell generally travels from New York, NY, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Mark C. Thompson, Art Turock, Tim Sanders, Harvey Mackay and Daymond John. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jack Mitchell for an upcoming live or virtual event.

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