Joni Reed

Volunteer Management Expert & Healthcare Engagement Strategist; Author of "The Billion Dollar Miracle"; National Keynote Speaker

Texas, USA
Live Event: $5,000 - $10,000 Virtual Event: $5,000 - $10,000 More Fee Info
Author, Data, Disruptive Thinking, Executive Leadership, Healthcare, Human Resources, Professional Development, Thought Leadership, Women
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Joni Reed Biography

Joni Reed is a nationally recognized expert in volunteer management, engagement, and retention, known for her approach to leveraging volunteer talent within healthcare institutions. Reed's career shifted when, as a volunteer manager overseeing more than 300 senior citizen volunteers at a hospital, she identified that participants in her program possessed skills beyond their assigned tasks. Rather than limiting retired professionals to traditional volunteer roles, Reed developed programs that matched volunteers' professional backgrounds to the institution's operational needs, resulting in significant financial and organizational benefits.

Reed's pivotal insight occurred during a staff meeting where she learned about the pressures facing nurses and clinical staff. She initiated a pilot program on a single unit, gradually expanding it as staff support grew. By aligning volunteer roles with individual expertise, the hospital achieved substantial cost savings while improving patient satisfaction, employee morale, and care quality. Reed also advocated for the inclusion of college-age volunteers, creating a program that changed how hospitals in her region recruited and engaged individuals ages 18 to 25, introducing a new generation to service in healthcare environments.

Drawing from these experiences, Reed authored "The Billion Dollar Miracle," a book offering guidance to volunteer managers and healthcare administrators on cost-saving strategies without compromising care. The book details her signature programs and provides practical steps for implementation, serving as a resource for those seeking to maximize the value of their volunteer workforce. Reed wrote the book in response to positive feedback from audiences at her presentations, highlighting the demand for innovative perspectives in volunteer management.

As a keynote speaker, Reed has addressed audiences nationwide, encouraging the evolution of volunteer management in healthcare. Throughout challenges such as the COVID-19 pandemic, she continued to support fellow volunteer managers, offering consulting and reinforcing the enduring importance of volunteerism. Reed's work encourages healthcare organizations to recognize the potential of volunteers when they are strategically engaged and valued.

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Speaker profile last updated by AAE Talent Team on 07/17/2026.

Joni Reed Speaking Topics

  • Volunteer Myth Busting: Recruitment, Training and Retention

    The myths surrounding volunteer management are plenty. This session will not only bust those myths wide open, it will teach you to recruit the best talent for your organization, coach you on how best to train them and walk you through multiple ideas on how to keep volunteers happy and retain the talent you worked so hard to get through your doors.

    Volunteer management is hard. Don’t ever let anyone tell you differently. But there are ways we can make it easier on everyone, including volunteers. This session will bust the following myths:

    Myth 1: If someone says they want to volunteer, you have to say yes! They are free so we can’t turn anyone away. Truth 1: Just because someone wants to volunteer does NOT mean you have to hire them. I will walk you through the process of interviewing so you only end up with the best of the best.

    • Myth 2: Training and development is not important for volunteers. They are not employees so there is no need to cultivate a "career ladder" for them to work toward.

    • Truth 2: Volunteers are an asset just like any paid employee. If anything, we need to cultivate their skills and talents on a higher level as we are receiving their services and expertise at no cost to us. I will teach you how to do exactly this while also allowing your volunteers a voice within the organization.

    • Myth 3: Keeping volunteers happy means banquets, gifts and celebrating volunteer week.

    • Truth 3: Volunteer retention is complicated. I will challenge you to be creative with appreciation ideas while waking you through some retention strategies that worked in my very own volunteer programs. Spoiler alert, it has nothing to do with an end of year banquet!

  • RUDE Awakening

    Recruit the best of the best Unearth Talent Deploy the right people at the right time Evaluate what’s working and what’s not

    In this session, you will do a deep dive into Joni’s RUDE Awakening system. You will learn how to recruit only the best talent that is the best fit for your organization. Interview questions, tips and application revision is just the tip of the iceberg.

    You will also learn how to unearth the talent you already have. Dig deep and ask the hard questions. Take a look at your volunteer team and figure out what their TRUE talents are. Most volunteers are either retired professionals or current professionals. Utilize them to the best of your ability using Joni’s proven system.

    Deploy the right volunteers in the right positions at the right time. Joni’s program will walk you through exactly how to do this with zero room for failure.

    Evaluate your volunteers, their assignments and your programs in 30 day intervals. Joni’s checklist makes this easy and quick and will provide you with the data you need to sustain your organization.

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The Billion Dollar Miracle Endless Free Labor, a Cutting Edge Patient Experience and the Ultimate Solution to Our Rising Healthcare Costs
The Billion Dollar Miracle Endless Free Labor, a Cutting Edge Patient Experience and the Ultimate Solution to Our Rising Healthcare Costs

  • How do I book Joni Reed to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Joni Reed for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Joni Reed, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Joni Reed or any other speaker of your choice.

  • What are the speaker fees for Joni Reed

    Speaking fees for Joni Reed, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Joni Reed are under $10,000 for live events and under $10,000 for virtual events. For the most current speaking fee to hire Joni Reed, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

  • What topics does Joni Reed speak about?

    Joni Reed is a keynote speaker and industry expert whose speaking topics include Author, Data, Disruptive Thinking, Executive Leadership, Healthcare, Human Resources, Professional Development, Thought Leadership, Women

  • Where does Joni Reed travel from?

    Joni Reed generally travels from Texas, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.

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    AAE Speakers Bureau has successfully booked keynote speakers like Joni Reed for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Joni Reed for your next private or corporate function.

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Joni Reed is a keynote speaker and industry expert who speaks on a wide range of topics such as Volunteer Myth Busting: Recruitment, Training and Retention, RUDE Awakening and Becoming a Decision Maker. The estimated speaking fee range to book Joni Reed for your event is available upon request. Joni Reed generally travels from TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Dr. Tana M. Session, Bonny P. McClain, Alicia Garza, Maria A. Ressa and Marilyn Tam. Contact All American Speakers for ratings, reviews, videos and information on scheduling Joni Reed for an upcoming live or virtual event.

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