Dr. Tom Connellan

Keynote Speaker, Advisor, Executive Coach & NYT Bestselling Author

Florida, USA
Live Event: $10,000 - $20,000 Virtual Event: Please Contact More Fee Info
Author, Business Consulting, Healthcare, Leadership, Motivational
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Dr. Tom Connellan Biography

Tom Connellan is a keynote speaker, advisor, executive coach, and bestselling author of multiple books on leadership. He brings a multitude of experiences to his coaching and consulting work. A former Program Director and Research Associate at the University of Michigan, he also served as a Guest Lecturer in the University’s Business School, Department of Psychology, and School of Public Health.

A company founder, Connellan started a wellness firm and built it into a network of 1200 instructors serving 300 hospitals and most of the Fortune 500 firms. More than 1,000,000 people participated in its programs. Two different Surgeon General Reports cited its program quality.

Connellan served as Editorial Director of four human resource and leadership magazines – one of which surveyed and summarized the best books and magazine articles. Because of this foundation, he brings you a fresh set of eyes that have been honed by years of experience. Whether he’s coaching a senior leader, working across the enterprise, or on a series of coaching calls with sales managers, Connellan elicits behavior change that produces results.

His work with a diverse client base that includes FedEx, Home Depot, Marriott, the US military, Lockheed Martin, GlaxoSmithKline, Domino’s Pizza, Dell, TD Canada Trust, the CIA, the University of Michigan Health Systems, Canadian Tire, and YPO, gives him a wide base of excellence from which to draw best practices.

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Speaker profile last updated by AAE Talent Team on 12/16/2024.

Dr. Tom Connellan Speaking Topics

  • Making Exceptional Things Happen in a Changing World

    We live in an increasingly upside-down world. To quote the great sage Yogi Berra, “even the future ain’t what it used to be.” The scope, complexity, and rate of change is increasing in virtually every organization. Yet, individuals at all levels must keep focused on producing results — even in the face of greater instability.

    This presentation is based upon Tom’s book – The 1% Solution for Work and Life. It incorporates some of his research into Olympic Gold Medal Winners. Tom found that in the men’s downhill at the 2006 Winter Olympics in Torino, for example, the difference between first place and fourth place was 1.08 seconds or .9%. In all Olympic events, the difference between a gold medal and no medal averages about 1%. Between 1st and 10th place, the average is about 2%.

    The difference between a good company and a great one is also about 1%. While winners are almost never 100% better than their competition, they are almost always 1% better at 100’s of things.

    Whether it’s sales reps, manufacturing directors, engineers, entrepreneurs, or others, the key to building sustainable profits in an upside down world lies not in trying to be 100% better than your competition; it lies in simply being 1% better in everything you do.

    Best of all, by researching Olympic athletes, Tom’s uncovered a unique way business leaders in a high pressure situation can jump-start performance within 72 hours. Tom coined the term "Behavioral Leverage" to describe this process.

    If you’re looking for ways to help your audience keep forward momentum strong in turbulent times, let go of the old and embrace the new, this presentation is a good choice for you.

  • If you’re getting your leadership team together, put Tom on the agenda to show everyone how to boost performance within 24 hours by going full throttle on all three factors.

    Creating Exceptional Customer Experiences! This presentation shows you why customers are tougher today and what you need do about it right away. It’s tied in part to Tom’s Wall Street Journal Bestseller Inside the Magic Kingdom (which describes how Disney creates exceptional customer experiences and how you can do the same).

    His basic premise about brands and customers is that "a brand does not and cannot exist separately from your customer’s experience." As Tom puts it, "your customer’s experience is your brand!"

    Participants see how creating an exceptional customer experience builds both a winning brand and a winning bottom line. They learn the five different levels of loyalty and what it takes to move customers from one to the next.

    Tom takes you behind the scenes at companies that create world-class customer experiences. He combines that with the latest research to show you how to capture the hearts and minds of your customers. He and his partners have conducted research covering more than 110,000 customer transactions. This solid background assures that your participants will receive meaningful content they can use right away.

    One important point Tom brings to your meeting from those 110,000 transactions is the critical employee satisfaction -» customer satisfaction -» profitability link.

    He describes how a single internal factor directly drives customer loyalty and profitability in such compelling terms that engineering teams, entire IT departments, C level executives, sales teams, manufacturing managers, HR departments, and others regularly participate in this session.

    Key points Tom covers include:

    Why, in the eyes of your customer, your competition isn’t who you might think it is and what to do about it. How to capitalize on the one internal factor that stands out above all others as the largest single predictor of customer loyalty. How to retain at-risk customers. How to find out the real reason a customer stopped buying from you. Why customer satisfaction is a poor predictor of loyalty and how that impacts to your business strategy.

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  • How do I book Dr. Tom Connellan to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Dr. Tom Connellan for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Dr. Tom Connellan, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Dr. Tom Connellan or any other speaker of your choice.

  • What are the speaker fees for Dr. Tom Connellan

    Speaking fees for Dr. Tom Connellan, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Dr. Tom Connellan are $10,000 - $20,000 for live events and available upon request for virtual events. For the most current speaking fee to hire Dr. Tom Connellan, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

  • What topics does Dr. Tom Connellan speak about?

    Dr. Tom Connellan is a keynote speaker and industry expert whose speaking topics include Author, Business Consulting, Healthcare, Leadership, Motivational

  • Where does Dr. Tom Connellan travel from?

    Dr. Tom Connellan generally travels from Florida, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.

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    AAE Speakers Bureau has successfully booked keynote speakers like Dr. Tom Connellan for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Dr. Tom Connellan for your next private or corporate function.

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Dr. Tom Connellan is a keynote speaker and industry expert who speaks on a wide range of topics such as Making Exceptional Things Happen in a Changing World, If you’re getting your leadership team together, put Tom on the agenda to show everyone how to boost performance within 24 hours by going full throttle on all three factors. and Turbulent Times Leadership for Sales Managers (or for your Leadership Team). The estimated speaking fee range to book Dr. Tom Connellan for your event is $10,000 - $20,000. Dr. Tom Connellan generally travels from FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Stephen Lundin, Dr. Kevin Freiberg, Daniel Burrus, David Allen and Aaron Blight. Contact All American Speakers for ratings, reviews, videos and information on scheduling Dr. Tom Connellan for an upcoming live or virtual event.

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