Negotiation & Conflict Resolution Expert; Global Mediator & Executive Coach; Creator of United Nations Collaborative Negotiation Program; Author of "Collaborative Hardball"

New York, NY, USA
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Susan Coleman Biography

Susan Coleman is a negotiation and conflict resolution expert whose career spans more than three decades, with experience ranging from war zones to boardrooms. Coleman began her professional journey as a litigator in New York City before transitioning to negotiation and conflict resolution after attending the Kennedy School at Harvard. She developed expertise in intercultural negotiations, as well as organizational, business, and community mediation. Coleman works as a global mediator, executive coach, large-group facilitator, and keynote speaker, drawing on a diverse career in international diplomacy, business negotiation, and leadership training.

Coleman has worked with tens of thousands of people in 34 countries, collaborating with organizations, governments, teams, and individuals, including the United Nations, NASA, Senior Women Leaders of the Government of Afghanistan, and Columbia University. She created the United Nations program in Collaborative Negotiation and Mediation and a similar certificate program at Columbia University. Her initiative with the United Nations resulted in more than 100,000 professionals being trained in collaborative, intercultural negotiation. Notable engagements include mediating disputes in Iraqi Kurdistan and serving as an on-call mediator for the United Nations Ombudsmen and Mediation Services.

A gestalt and ICF certified coach, Coleman holds a Master in Public Administration from Harvard and a law degree from Hofstra University. Her work includes organizational seminars and workshops such as "Intercultural Negotiation" and "Empowered Leadership for Women," retreat facilitation, strategic visioning, mediation, change consulting, assessments, public speaking, and podcasting. She is the creator and host of "The Peacebuilding Podcast," which features interviews about best practices for building common ground in complex systems.

Coleman is the author of "Collaborative Hardball: Using the Power of a New Negotiation as Women to Change the World," a book that provides practical guidance for women to reclaim power, redefine negotiation, and address systemic barriers. The book examines traditional negotiation frameworks and explores why women represent a significant leadership resource. It has received recognition from leaders in the negotiation and conflict resolution field.

Coleman focuses on women's empowerment and collaborative change strategies as central themes in her work. She has been an advocate for social change, emphasizing respect for human diversity and the natural world. Whether working with executive leadership teams, global conferences, or mixed-gender audiences, Coleman brings legal expertise, diplomatic experience, and peacebuilding knowledge to the field of negotiation and conflict resolution.

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Speaker profile last updated by AAE Talent Team on 11/03/2026.

Susan Coleman Videos

Susan Coleman on Reshaping the Workplace

Susan Coleman on Reshaping the Workplace

Susan Coleman, JD, MPA, organizational development consultant, susancoleman.global, U.S. discusses how labor shortages can empower diverse voices to...

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Susan Coleman is a keynote speaker and industry expert who speaks on a wide range of topics. The estimated speaking fee range to book Susan Coleman for your event is available upon request. Susan Coleman generally travels from New York, NY, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Dr. Pauline Elwin, Cindy Watson, Alicia Couri, Dorothy Enriquez and Dr. Tana M. Session. Contact All American Speakers for ratings, reviews, videos and information on scheduling Susan Coleman for an upcoming live or virtual event.

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