Technology Ethics & AI Governance Expert; Chief Ethical & Humane Use Officer at Salesforce; Author of "Manage the Machine"

San Francisco Bay Area, CA, USA
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Paula Goldman Biography

Paula Goldman is recognized in the field of technology ethics as Salesforce's first Chief Ethical and Humane Use Officer and executive vice president of product. In this capacity, Goldman leads the development and implementation of frameworks for building and deploying ethical technology within enterprise software, with a focus on optimizing social benefit. Her work emphasizes the importance of trustworthy, fair, and human-aligned artificial intelligence as AI becomes increasingly integrated into enterprise operations.

Prior to joining Salesforce, Goldman served as vice president and head of the Tech and Society Solutions Lab and vice president of impact investing at Omidyar Network, an investment firm established by eBay founder Pierre Omidyar. In these roles, she worked with technology companies and civil society organizations to anticipate and address societal risks associated with emerging technologies. Goldman also has entrepreneurial experience managing businesses in frontier markets, including an affordable private school in rural India and a micro-enterprise syndicate in post-war Bosnia, which informs her approach to responsible innovation and global technology policy.

Goldman holds a doctorate from Harvard University, where her dissertation examined how unconventional ideas gain mainstream acceptance. She also earned a master's degree from Princeton University in public affairs and international development and a bachelor's degree from UC Berkeley in political economy. Goldman has served on the faculty at both UC Berkeley and Mills College and was an inaugural social impact fellow at the UC Berkeley Haas School of Business.

Goldman's expertise in AI governance and technology policy extends beyond Salesforce. She was a member of the US National AI Advisory Committee, established by Congress to advise the president, where she chaired the Generative AI Working Group. She has been recognized by Fast Company on its AI 20 list. Goldman has spoken at the Mobile World Congress in Barcelona, advocating for the advancement of AI legislation in the United States and contributing to global discussions on AI regulation and responsible innovation.

Goldman is the author of "Manage the Machine: How to Harness Human-AI Collaboration at Work," a guide to integrating AI responsibly across business functions such as sales, corporate strategy, and human resources, featuring case studies from companies including Walmart, SharkNinja, and Nike. She introduced the concept of mindful friction, emphasizing the importance of deliberate human judgment in decision-making. Goldman maintains that while AI offers significant capabilities, it cannot replace relationship building, trust, or creativity—key considerations for business leaders navigating the evolving landscape of human-AI collaboration.

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Speaker profile last updated by AAE Talent Team on 10/30/2026.

Paula Goldman Videos

Paula Goldman - Deloitte US

Paula Goldman - Deloitte US

In this tech ethics podcast episode, Paula Goldman discusses the benefits of applying ethics in technology management within an organization and...

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Paula Goldman is a keynote speaker and industry expert who speaks on a wide range of topics. The estimated speaking fee range to book Paula Goldman for your event is available upon request. Paula Goldman generally travels from San Francisco Bay Area, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Lan Guan, Navrina Singh, Joanna Peña-Bickley, Joy Buolamwini and Fei-Fei Li. Contact All American Speakers for ratings, reviews, videos and information on scheduling Paula Goldman for an upcoming live or virtual event.

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