Clara Shih

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5 out of 5

CEO of Salesforce AI, Board Director & Entrepreneur; Author of "The Facebook Era"

Travels From Travels From:
San Francisco, CA, USA
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Clara Shih Biography

Clara Shih is a tech entrepreneur, investor, and bestselling author. She currently leads artificial intelligence products, research and development at Salesforce and previously led Salesforce's largest business Service Cloud.

A digital pioneer, Shih has been named to the TIME 100 list in 2023, Fortune’s “40 under 40” and “Most Powerful Women Entrepreneurs,” Fast Company’s “Most Influential People in Technology,” and a “Young Global Leader” by the World Economic Forum. Shih served on the Starbucks board of directors for 12 years and is Board Chair of Hearsay Systems, a privately held digital software firm she founded in 2009.

She graduated #1 in computer science at Stanford University, where she also received an MS in computer science. She also holds an MS in internet studies from Oxford University, where she studied as a U.S. Marshall Scholar.

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Speaker profile last updated by AAE Talent Team on 04/18/2024.

Clara Shih Speaking Topics

  • Digital Transformation and Customer Experience

    • Use of modern digital communication channels such as video calls, online document sharing, text messaging, social media engagement to build and nurture relationships virtually
    • How to balance corporate brand and local/relationship manager efforts
    • Regulatory considerations, such as FINRA/SEC for financial services

  • Virtual Presentation

    1. Digitally engaging customers during the pandemic and post-pandemic: • Use of modern digital communication channels such as video calls, online document sharing, text messaging, social media engagement to build and nurture relationships virtually.

    • How to balance corporate brand and local/relationship manager efforts.

    • Regulatory considerations, such as FINRA/SEC for financial services.

    II. Digital and Social Selling (Sales Effectiveness) during a pandemic– how to keep your sales reps producing and successful when golf outings, fancy dinners, and in-person meetings must be indefinitely postponed:

    • How to leverage LinkedIn and other social media for prospecting, nurturing customer relationships as well as retention and relationship growth

    • How to establish expert credibility and convey empathy over digital channels

    • Why this is a critical time for building customer trust which will last a lifetime

    III. How to build employee engagement virtually during the pandemic and post-pandemic Special support needed for single parents and dual-working parents of young children

    • How managers must manage differently than before

    • Setting boundaries, management team role modeling behaviors, no weekends/nights, virtual coffees, creating structures for more frequent and more personal interaction moments

    • How Recruiting needs to adapt to a virtual environment of no in-person interviews or candidate dinners

    • How to think about returning to work

  • The Social Selling Revolution: How LinkedIn, Facebook, and Twitter are Transforming How Agents Sell

    Every day, a billion people share the most important moments of their lives on social media, from new jobs to newborns -• and everything in between. Your own social networks are full of these “social signals” and your competitors are acting on this information in real time. The days of cold outreach are over-• today's savvy agents leverage these real-time insights to get smart about whom to reach out to, when to reach out, and what to say as well as to build deep lasting relationships that result in renewal, upsell, and referrals. Bestselling author, social media expert and Silicon Valley tech CEO Clara Shih will walk through how to succeed in today's radically different selling environment.

Clara Shih Videos

  • Clara Shih | Milken Institute Global Conference
    AI: Hope, Hype, and Headwinds panel
  • Beyond Text: Enterprise AI's Multimodal Moment, ft. Abhay Parasnis ...
    Comments2 · The Future of Trusted AI with Marc Benioff and Sam Altman | ASK MORE OF AI with Clara Shih · Marketing Keynote: Marketing in ...
  • What We Need to Unlearn from Classical AI | ASK MORE OF AI with Clara Shih
    In this episode of Ask More of AI, Clara Shih sits down with CEO and founder of You.com Richard Socher. They talk about how companies can decide...

Clara Shih Books

  • The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff
    The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff

Speaker Lists Featuring Clara Shih

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  • What topics does Clara Shih speak about?

  • Where does Clara Shih travel from?

    Clara Shih generally travels from San Francisco, CA, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
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Clara Shih is a keynote speaker and industry expert who speaks on a wide range of topics such as Digital Transformation and Customer Experience, Virtual Presentation and The Social Selling Revolution: How LinkedIn, Facebook, and Twitter are Transforming How Agents Sell. The estimated speaking fee range to book Clara Shih for your event is $50,000 - $100,000. Clara Shih generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Zack Kass, Allie K. Miller, Joanna Peña-Bickley, Dr. Rumman Chowdhury and Ayesha Khanna. Contact All American Speakers for ratings, reviews, videos and information on scheduling Clara Shih for an upcoming live or virtual event.

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