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Bonnie Reitz

Former Senior Vice President of Continental Airlines

Former Senior Vice President of Continental Airlines

Travels From Travels From:
Florida, USA
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Bonnie Reitz Biography

Bonnie Reitz is one of the world’s premier experts on achieving corporate excellence and performance in the face of extreme business and market pressures. As Senior VP Marketing, Sales and Distribution at Continental Airlines and an original member of Continental's “Worst to First” turnaround team, Bonnie helped the airline achieve record revenue premiums while reducing marketing expenses from nineteen to ten percent of revenue.

Bonnie has an instinctive ability to know what customers value. Under her leadership the brand achieved top customer satisfaction ratings, winning highest honors for Continental’s OnePass Frequent Flyer program and BusinessFirst product. As a key component of her First to Favorite initiative, she created EliteAccess, a service provided to its most profitable customers. Her e-commerce vision helped to make Continental a leader in customer friendly technologies, including airport e-service centers, the Continental.com web site, and a customer information system that focuses on a customer’s lifetime value and individual service experiences.

Bonnie has a gift for building a customer-driven focus on a culture of trust, dignity, respect and inclusiveness. During her tenure at Continental, the company’s employees voted the company the best place to work six years in a row.

A twenty-six year veteran of the airline industry, Bonnie has retired from Continental and founded InsideOut. . . Culture to Customer, helping businesses improve profit margins through business culture transformation. An energetic and engaging presenter, she speaks frequently around the world at corporate and academic forums and she traveled to China under Boeing’s sponsorship to advise Chinese Aviation Executives on open market competition. Ms. Reitz received the prestigious Laurels Award from Aviation Week & Space Technology, and has been featured in FAST Company, Kiosk Business, Selling Power and Fuel magazines, and in many business books.

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Speaker profile last updated by AAE Talent Team on 02/02/2024.

Bonnie Reitz Speaking Topics

  • Leadership: Restoring Trust

  • Leadership: Changing to Meet Market Demands

  • Customer Relationship & Experience Management

  • The Culture to Customer Connection

Bonnie Reitz Videos

FAQs on booking Bonnie Reitz

  • How do I book Bonnie Reitz to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Bonnie Reitz for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Bonnie Reitz, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Bonnie Reitz or any other speaker of your choice.
  • What are the speaker fees for Bonnie Reitz

    Speaking fees for Bonnie Reitz, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Bonnie Reitz are for live events and for virtual events. For the most current speaking fee to hire Bonnie Reitz, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Bonnie Reitz speak about?

    Bonnie Reitz is a keynote speaker and industry expert whose speaking topics include Business, Leadership, Marketing, Sales.
  • Where does Bonnie Reitz travel from?

    Bonnie Reitz generally travels from Florida, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Bonnie Reitz’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Bonnie Reitz for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Bonnie Reitz for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Bonnie Reitz or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Bonnie Reitz is a keynote speaker and industry expert who speaks on a wide range of topics such as Leadership: Restoring Trust, Leadership: Changing to Meet Market Demands, Customer Relationship & Experience Management and The Culture to Customer Connection. The estimated speaking fee range to book Bonnie Reitz for your event is $10,000 - $20,000. Bonnie Reitz generally travels from FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Erin Hatzikostas, Joelle Kaufman, Cynthia Barnes, Renée James and Ruchi Sanghvi. Contact All American Speakers for ratings, reviews, videos and information on scheduling Bonnie Reitz for an upcoming live or virtual event.

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