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Adrienne Boissy

Chief Experience Officer, Cleveland Clinic

Chief Experience Officer, Cleveland Clinic

Travels From Travels From:
Cleveland, OH, USA
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Adrienne Boissy Biography

Adrienne Boissy, MD, MA, is Chief Experience Officer of Cleveland Clinic Health System and a staff neurologist at the Cleveland Clinic Mellen Center for Multiple Sclerosis. In this role, Dr. Boissy leads the Office of Patient Experience and its initiatives to address and improve every aspect of a patient’s encounter with the Cleveland Clinic Health System — from their physical comfort to their educational, emotional, and spiritual needs. The Office of Patient Experience is responsible for a range of programs and services across the hospital, including service excellence, communication skills training, spiritual care, bioethics, data intelligence, volunteer services, and the ombudsman’s office.

Dr. Boissy previously served as the Medical Director of the Center of Excellence in Healthcare Communication. Her team created a comprehensive program to strengthen physician and clinician communication skills throughout Cleveland Clinic and has trained thousands of staff physicians and clinicians to date.

Dr. Boissy chairs the Empathy and Innovation summit, the largest independent summit on patient experience in the world. She also guided the development of patient advisory councils across Cleveland Clinic Health System and currently serves as Editor-in-Chief of the Journal of Patient Experience. In addition, Dr. Boissy was awarded an Arnold P. Gold Foundation grant for humanism in medicine. She continues to care for patients with multiple sclerosis and also serves on the editorial board of the National Multiple Sclerosis Society’s Momentum Magazine.

She has published extensively about relationships and empathy in health care and the communication challenges in clinical practice, which were highlighted in her 2015 TEDx talk “Seeing and Being Seen: A Call for Healing.” Dr. Boissy is frequently interviewed in the media as an expert in patient experience, physician communication, and transparency. Her quotes have appeared in The Wall Street Journal, The Washington Post, Forbes, and The Atlantic, among others. A Harvard Macy scholar, she has spoken extensively around the country about the patient and provider experience and the impact of effective communication on both.

Dr. Boissy attended Boston University and worked in neurobiological research at Brigham and Women’s Hospital, Boston. She completed her medical school training at Pennsylvania State University College of Medicine and finished her neurology residency and neuroimmunology fellowship at Cleveland Clinic.

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Speaker profile last updated by AAE Talent Team on 04/02/2024.

Adrienne Boissy Videos

  • “Unlocking Patient & Provider Experience” with Adrienne Boissy ...
    Keynote Adrienne Boissy presents “Unlocking Patient and Provider Experience” at Medical Informatics World 2016. Event details are available ...
  • Seeing and Being Seen: A Call For Healing | Adrienne Boissy ...
  • 2015 Patient Experience Summit | Adrienne Boissy

Adrienne Boissy Books

  • Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
    Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience

FAQs on booking Adrienne Boissy

  • How do I book Adrienne Boissy to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Adrienne Boissy for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Adrienne Boissy, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Adrienne Boissy or any other speaker of your choice.
  • What are the speaker fees for Adrienne Boissy

    Speaking fees for Adrienne Boissy, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Adrienne Boissy are for live events and for virtual events. For the most current speaking fee to hire Adrienne Boissy, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Adrienne Boissy speak about?

    Adrienne Boissy is a keynote speaker and industry expert whose speaking topics include Business of Healthcare, Health, Healthcare and Medical, Innovation, Leadership, Neuroscience, Speakers by Industry, Women In Leadership.
  • Where does Adrienne Boissy travel from?

    Adrienne Boissy generally travels from Cleveland, OH, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.
  • Who is Adrienne Boissy’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Adrienne Boissy for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Adrienne Boissy for your next private or corporate function.
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    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Adrienne Boissy or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Adrienne Boissy is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Adrienne Boissy for your event is $10,000 - $20,000. Adrienne Boissy generally travels from Cleveland, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jill Hagenkord, MD, Aaron Horowitz, Dr. Joel Selanikio, Toby Cosgrove and Marty Makary, M.D.. Contact All American Speakers for ratings, reviews, videos and information on scheduling Adrienne Boissy for an upcoming live or virtual event.

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