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Indianapolis, IN, USA
Brooke Billingsley BiographyBrooke Billingsley is the CEO of Perception Strategies, Inc., a qualitative research firm and one of the nation's largest healthcare mystery shopping companies, and Task To Touch, LLC, creators of healthcare e-learning videos available on Healthstream. With Task to Touch, many of her observations as a healthcare researcher come to life as professionally produced reenactments.
Contact a speaker booking agent to check availability on Brooke Billingsley and other top speakers and celebrities.
-Healthcare continues to search for the magic bullet to improve their patient experience, HCAHPS scores, and market share. Over the past three years, Brooke has had the privilege of sitting bedside with hundreds of patients across the country to better understand what their actual experience is compared to what the hospital thinks it is. Her team has been asked to observe bedside shift reports, hourly rounding, the practice of using the four P’s, and many other system wide initiatives that are task driven. Thousands of hours of interviews have shown that patients want a personal touch and a human connection with their caregiver that isn’t part of a new program outlined in a clever acronym. In this engaging presentation, Brooke will demonstrate how clinical supervisors, nursing directors and leadership distinguish themselves from a Task To Touch™ organization.
After 20 years of patient perception research, clinical deep dives, and ethnographic studies on poor performing hospital units, nothing could have prepared Brooke for her own emotional journey of navigating through a year and half of cancer treatment. She shares her story as a perceptive patient observing her care through the vulnerable eyes of someone who isn't in control. Brooke's inspiring stories rekindle the human spirit as she shares how her caregivers provided survival kindness, gentle gestures, and healing words.
We communicate everyday with people of different ages, cultures and histories and for some of us it is a challenge to reach a common understanding. Just ask me and I will share my story of my shaved cat! Discover how to crack the code to effective communication by utilizing new tools.
• Visualizing your Dream through God's Eyes
• Leaving your Comfort Zone
• Sabotaging your Dream
• Surrendering your Dream
• Supporting your Dream
• Thriving within God's Promises
Users also viewed these speakers:This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.
Brooke Billingsley is the CEO of Perception Strategies, Inc., a qualitative research firm and one of the nation's largest healthcare mystery shopping companies, and Task To Touch, LLC, creators of healthcare e-learning videos available on Healthstream. With Task to Touch, many of her observations as a healthcare researcher come to life as professionally produced reenactments.
Contact a speaker booking agent to check availability on Brooke Billingsley and other top speakers and celebrities.
Healthcare continues to search for the magic bullet to improve their patient experience, HCAHPS scores, and market share. Over the past three years, Brooke has had the privilege of sitting bedside with hundreds of patients across the country to better understand what their actual experience is compared to what the hospital thinks it is. Her team has been asked to observe bedside shift reports, hourly rounding, the practice of using the four P’s, and many other system wide initiatives that are task driven. Thousands of hours of interviews have shown that patients want a personal touch and a human connection with their caregiver that isn’t part of a new program outlined in a clever acronym. In this engaging presentation, Brooke will demonstrate how clinical supervisors, nursing directors and leadership distinguish themselves from a Task To Touch™ organization.
After 20 years of patient perception research, clinical deep dives, and ethnographic studies on poor performing hospital units, nothing could have prepared Brooke for her own emotional journey of navigating through a year and half of cancer treatment. She shares her story as a perceptive patient observing her care through the vulnerable eyes of someone who isn't in control. Brooke's inspiring stories rekindle the human spirit as she shares how her caregivers provided survival kindness, gentle gestures, and healing words.
We communicate everyday with people of different ages, cultures and histories and for some of us it is a challenge to reach a common understanding. Just ask me and I will share my story of my shaved cat! Discover how to crack the code to effective communication by utilizing new tools.
• Visualizing your Dream through God's Eyes
• Leaving your Comfort Zone
• Sabotaging your Dream
• Surrendering your Dream
• Supporting your Dream
• Thriving within God's Promises
Brooke Billingsley is a keynote speaker and industry expert who speaks on a wide range of topics . The estimated speaking fee range to book Brooke Billingsley for your event is available upon request. Brooke Billingsley generally travels from Indianapolis, IN, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Toby Cosgrove, Jack Choi, Darrell Kirch, Robert Wachter, M.D and Allison Massari. Contact All American Speakers for ratings, reviews, videos and information on scheduling Brooke Billingsley for an upcoming event.
Healthcare continues to search for the magic bullet to improve their patient experience, HCAHPS scores, and market share. Over the past three years, Brooke has had the privilege of sitting bedside with hundreds of patients across the country to better understand what their actual experience is compared to what the hospital thinks it is. Her team has been asked to observe bedside shift reports, hourly rounding, the practice of using the four P’s, and many other system wide initiatives that are task driven. Thousands of hours of interviews have shown that patients want a personal touch and a human connection with their caregiver that isn’t part of a new program outlined in a clever acronym. In this engaging presentation, Brooke will demonstrate how clinical supervisors, nursing directors and leadership distinguish themselves from a Task To Touch™ organization.
After 20 years of patient perception research, clinical deep dives, and ethnographic studies on poor performing hospital units, nothing could have prepared Brooke for her own emotional journey of navigating through a year and half of cancer treatment. She shares her story as a perceptive patient observing her care through the vulnerable eyes of someone who isn't in control. Brooke's inspiring stories rekindle the human spirit as she shares how her caregivers provided survival kindness, gentle gestures, and healing words.
We communicate everyday with people of different ages, cultures and histories and for some of us it is a challenge to reach a common understanding. Just ask me and I will share my story of my shaved cat! Discover how to crack the code to effective communication by utilizing new tools.
• Visualizing your Dream through God's Eyes
• Leaving your Comfort Zone
• Sabotaging your Dream
• Surrendering your Dream
• Supporting your Dream
• Thriving within God's Promises
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
If you are the talent, and wish to request removal from this catalog or report an issue with your profile, please click here.
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