Nancy Xu

Nancy Xu is Vice President of AI & Agentforce at Salesforce, where she leads the strategy and development of next-generation artificial intelligence systems that enable autonomous, trusted, and enterprise-grade AI agents. In this role, Xu sits at the intersection of advanced machine learning, product innovation, and real-world business impact, shaping how organizations deploy AI to work alongside humans at scale. Xu was named one of Time's 100 most influential people in AI.

At Salesforce, Xu is a key architect behind Agentforce, the company’s AI agent platform designed to transform customer engagement, productivity, and decision-making across the enterprise. She oversees teams responsible for building intelligent agents that are reliable, secure, and deeply integrated into Salesforce’s ecosystem, ensuring AI solutions are not only powerful but also aligned with customer trust, governance, and ethical use. Her leadership helps translate cutting-edge research into practical tools that drive measurable outcomes for global businesses.

Xu brings a strong technical foundation to her executive leadership, with deep expertise in machine learning, natural language processing, and large-scale AI systems. Throughout her career, she has been recognized for her ability to bridge theory and application—guiding teams to deliver AI innovations that are both technically sophisticated and commercially viable. She is particularly known for advancing AI systems that operate autonomously while remaining transparent, controllable, and aligned with human intent.

Beyond product development, Xu is a thoughtful voice on the future of AI agents and their role in reshaping work. She regularly engages with industry leaders, customers, and internal teams to explore how intelligent agents can augment human capabilities, improve efficiency, and unlock new forms of value across industries. Her work reflects a broader commitment to building AI that is responsible, scalable, and designed for long-term impact.