Artificial Intelligence Entrepreneurs & Co-Founders of Ada; Forbes 30 Under 30 in Enterprise Technology; Canada's Top 40 Under 40 Honorees
Mike Murchison and David Hariri Biography
Mike Murchison and David Hariri are the co-founders of Ada, a Toronto-based artificial intelligence company specializing in enterprise customer service automation. The two childhood friends developed the concept for Ada after encountering challenges with customer service demand at their previous startup, Volley Industries, a social app that connected thousands of founders and developers. Rather than moving on from this obstacle, they focused on addressing the pain point through technology.
Before developing Ada's AI-powered customer service platform, Murchison and Hariri spent nearly a year working as customer service agents for other companies, gaining firsthand experience and insight into the needs of the industry. This approach informed their decision to pursue an AI-first solution for customer support, which was uncommon at the time. Their immersive research shaped both the product and their philosophy of building technology to address real-world problems.
Mike Murchison serves as Ada's CEO and holds a Bachelor of Science in cognitive science, psychology, and human-computer interaction from the University of Toronto, where he attended courses with Geoffrey Hinton and worked in Steve Mann's engineering lab. David Hariri, Ada's co-founder and head of research and development, brings technical and design expertise, having started coding at a young age. His early career included work at the web and mobile agency Teehan+Lax, where he designed and built applications for major technology companies. Hariri holds a Bachelor of Science in geological and earth sciences from Queen's University.
Ada is recognized as an AI-native customer service automation company with a valuation between $1 billion and $2.5 billion. The company achieved unicorn status following a significant funding round led by Spark Capital. Ada's platform supports AI agents across voice, chat, email, and social channels, enabling automated support in multiple languages and integrating with clients' internal knowledge bases and systems. The company has powered billions of customer interactions for brands such as Square, YETI, and Monday.com, contributing to significant operational efficiencies in customer support.
Murchison and Hariri have received recognition for their work, including being named to Forbes 30 Under 30 in the Enterprise Technology category and Canada's Top 40 Under 40. Ada completed the Creative Destruction Lab's seed-stage accelerator program at the Rotman School of Management. Murchison has served as a Fellow in the Artificial Intelligence Stream at Creative Destruction Lab and as a Builder at Build Canada. Their approach to founder-led innovation emphasizes empathy, direct industry experience, and the integration of artificial intelligence to advance customer service technology.
Mike Murchison and David Hariri Videos
Mike Murchison of Ada presents How do you know your software is ...
In this presentation, Mike takes us through 3 takeaway lessons to use when writing/building ...
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Mike Murchison and David Hariri is a keynote speaker and industry expert who speaks on a wide range of topics. The estimated speaking fee range to book Mike Murchison and David Hariri for your event is available upon request. Mike Murchison and David Hariri generally travels from Toronto, Canada and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Sara DeCou, Kalarav Vasavada, Umesh Sachdev, Samaira Mehta and Ian Khan. Contact All American Speakers for ratings, reviews, videos and information on scheduling Mike Murchison and David Hariri for an upcoming live or virtual event.
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