Top 30 Global Customer Service Professionals 2015

Global Gurus Top 30: Customer Service Professionals (2015)

Chip Bell - Customer-Focused Strategy Expert and Author
Bruce Temkin -
Shep Hyken - Customer Service and Experience Expert; New York Times Bestselling Author
Steve Curtin - As the Area Director of Training for the New York City market.
Lisa Ford - Author of "How To Give Exceptional Customer Service"
Colin Shaw - CEO, Beyond Philosophy | Leading Customer Experience consultancy | Author | Training | Research | Keynote speaker
Don Peppers - Author of Revolutionary Customer Relationship Management Guidebook, "The One to One Future"
John Tschohl - Author of Revolutionary Customer Relationship Management Guidebook, "The One to One Future"
Joseph A. Michelli - Author of "The Starbucks Experience" and "The Zappos Experience"
Bob Thompson -
Lior Arussy - Customer Experience Management Expert and Author
Teresa Allen - Customer Service Author and Customer Service Keynote Speaker Author: Common Sense Service!
Jeanne Bliss - President of Customer Bliss and Author of "Chief Customer Officer"; Led Customer Loyalty for 5 Major Corporations
Frank Eliason - Frank is senior vice president of social media for Citigroup.
Jeff Toister -
Carol Buehrens -
Lynn Hunsaker -
Kerry Bodine - Kerry serves Customer Experience Professionals.
Shaun Belding -
Steven Walden -
Dennis Snow - Customer Service Expert, Formerly with the Disney Institute, Business Author
Renee Evenson -
Robert Spector - Customer Service Expert, Best-selling Author and Creator of "The Nordstrom Way"
Peggy Carlaw -
Becky Carroll -
Harley Manning - Harley founded Forrester's customer experience research practice when he joined the firm in 1998.
Micah Solomon - Renowned Customer Service Expert
Lori Jo Vest -
Michael Lowenstein -
Brad Worthley -

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