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Joseph Pine

Best Selling Author of The Experience Economy; Co-Founder, Strategic Horizons LLP

Joseph Pine

Joseph Pine

Best Selling Author of The Experience Economy; Co-Founder, Strategic Horizons LLP

Travels From Travels From:
Ohio, USA
Speaking Fee Speaking Fee:
Live Event: $10,000 - $20,000
Virtual Event: Please Contact
More Fee Info
Categories Categories:
Categories Categories:
Business Leaders, Customer Service, Economy and Finance, Leadership Speakers, Sales, Marketing and Branding
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Joseph Pine Biography

Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups. He is cofounder of Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings.

In 1999, Pine and his partner James H. Gilmore wrote the best-selling book The Experience Economy: Work Is Theatre & Every Business a Stage, which argues that companies can no longer simply provide goods and services today - they must offer experiences: memorable events that engage each customer in an inherently personal way. Published in 15 languages and named one of the 100 best business books of all time by 800CEORead, The Experience Economy is now out in an updated paperback edition with new ideas, new frameworks, and many, many new exemplars. Pine's most recent writing endeavor is Infinite Possibility: Creating Customer Value on the Digital Frontier, which explains how companies can use digital technology to stage experiences that fuse the real and the virtual.

An acclaimed speaker and teacher, Joseph Pine has addressed the World Economic Forum and TED and is a visiting scholar with the MIT Design Lab. He has also taught at Penn State, Duke Corporate Education, the University of Minnesota, UCLA's Anderson Graduate School of Management, and the Harvard Design School. He serves on the editorial boards of Strategy & Leadership and Strategic Direction, is honorary editor of The International Journal of Mass Customization, and is a senior fellow with both the Design Futures Council and the European Centre for the Experience Economy, which he co-founded.

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Joseph Pine Speaking Topics

  • Creating Greater Economic Value in Your Business

    It is not only consumer-based businesses that must change to meet the requirements of today's Experience Economy. Manufacturers, distributors, logistics providers, and any business selling to other businesses must also avoid the commoditization trap by seeking ways of creating greater economic value. Weaving together the implications for B2B companies from all of his books, Mr. Pine lays out the core imperatives that B2B companies must follow in order to better meet the needs of their business customers, always closing by showing how companies can create no greater economic value than by helping their customers achieve their aspirations. For whatever industry you are in, your customers do not want your offerings; they are but a means to an end. Sell the end, rather than the means, and reap the rewards.

  • Experience Innovation on the Digital Frontier

    In today's Experience Economy, companies must innovate in experiences to attract and engage their customers. And with everyone now bringing their own digital devices everywhere and using them all the time, it is imperative to employ digital technology to create experiences that fuse the real and the virtual. Drawing from the framework core to his most recent book Infinite Possibility, Mr. Pine shows you how to think richly about digitally infused experiences and then how to determine exactly the right opportunities for your business amid, yes, infinite possibility.

  • Mass Customization

    The most innovative companies are rapidly embracing a new paradigm of management • mass customization • which allows them the freedom to create greater individuality in their products and services at desirable prices. In this presentation based on Joe Pine's pioneering 1993 book, Mass Customization: The New Frontier in Business Competition, Pine shares his secrets into providing mass customization.

  • Understanding Customer Sacrifice

    In this presentation, Joe Pine explains that customer sacrifice is the gap between what customers settle for and what they really want. He details his model for rethinking the traditional metric of customer satisfaction and helps the audience discover hidden opportunities for innovation and differentiation.

  • The Experience IS the Marketing

    In this presentation, Joe Pine shares an unblushing look at the failure of traditional marketing and what will replace it. He shares real-world examples, unveils the Location Hierarchy Model, and makes the case for the emergence of a new executive: the Chief eXperience Officer (CXO).

  • Get Real: The Authenticity Imperative

    In a world filled with mediated and staged experiences, consumers are now making decisions based on how real they perceive various offerings to be. As a result, enterprises must become adept at rendering authenticity. Finding ways to tap into this emerging sensibility will become essential for success in years and decades to come. These new ideas will truly help businesses discover who and what they are • and what they are not • and discover how to best portray that to customers.

Joseph Pine Videos

  • Joseph Pine: What consumers want
    Joseph Pine: What consumers want
    http://www.ted.com Customers want to feel what they buy is authentic, but "Mass Customization" author Joseph Pine says selling authenticity is tough...
  • 2016 ICSC EUROPEAN CONFERENCE - Joseph Pine
    2016 ICSC EUROPEAN CONFERENCE - Joseph Pine
  • Joe Pine - Overviews The Experience Economy - YouTube
    Joe Pine - Overviews The Experience Economy - YouTube
See All Videos »

Joseph Pine Books

  • Infinite Possibility: Creating Customer Value on the Digital Frontier
    Infinite Possibility: Creating Customer Value on the Digital Frontier
  • The Experience Economy, Updated Edition
    The Experience Economy, Updated Edition
  • Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)
    Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics)
  • Authenticity: What Consumers Really Want
    Authenticity: What Consumers Really Want
  • Markets of One: Creating Customer-Unique Value through Mass Customization
    Markets of One: Creating Customer-Unique Value through Mass Customization
  • The Experience Economy: Work Is Theater & Every Business a Stage
    The Experience Economy: Work Is Theater & Every Business a Stage

FAQs on booking Joseph Pine

  • How do I book Joseph Pine to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Joseph Pine for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Availability button above and complete the form on this page to check availability for Joseph Pine, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Joseph Pine or any other speaker of your choice.

  • What are the speaker fees for Joseph Pine

    Speaking fees for Joseph Pine, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Joseph Pine are for live events and for virtual events. For the most current speaking fee to hire Joseph Pine, click the Check Availability button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

  • What topics does Joseph Pine speak about?

    Joseph Pine is a keynote speaker and industry expert whose speaking topics include Business Leaders, Customer Service, Economy and Finance, Leadership Speakers, Sales, Marketing and Branding.

  • Where does Joseph Pine travel from?

    Joseph Pine generally travels from Ohio, USA, but can be booked for private corporate events, personal appearances, keynote speeches, or other performances. For more details, please contact an AAE Booking agent.

  • Who is Joseph Pine’s agent?

    AAE Speakers Bureau has successfully booked keynote speakers like Joseph Pine for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Availability button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Joseph Pine for your next private or corporate function.

  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Joseph Pine or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best, unbiased speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Joseph Pine is a keynote speaker and industry expert who speaks on a wide range of topics such as Creating Greater Economic Value in Your Business, Experience Innovation on the Digital Frontier, Mass Customization, Understanding Customer Sacrifice, The Experience IS the Marketing and Get Real: The Authenticity Imperative. The estimated speaking fee range to book Joseph Pine for your event is $10,000 - $20,000. Joseph Pine generally travels from OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Cathy Sexton, Jeffrey Rosen, Cesar Millan, AmyK Hutchens and Bob Kulhan. Contact All American Speakers for ratings, reviews, videos and information on scheduling Joseph Pine for an upcoming live or virtual event.

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